BlackBerry Smartphone device Media Processor is busy?

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• BlackBerry Smartphones Reg: Deactivation of account business

  Hello

  Please help me to disable my business account. My business account is disabled in my company, but also my network provider. The problem is that my mobile content protection is turned on with the password. I can't able to disable. I thought that once my business account is disabled it will be automatically solved. But still I am facing the problem.

  I need the solution for the following

  1. how to disable business account?

  2. how to remove the protection of the content?

  Hello mc_selvendran

  Currently using this device purely for personal purposes?

  mc_selvendran wrote:

  Please help me to disable my business account. My business account is disabled in my company, but also my network provider.

  But... If your company account is already disabled then why you feel that it is actiavted yet? Is it because you are unable to delete the content protection?

  If so refer to this Knowledge Base, and to follow this suggestion, but first make a backup of your device:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  But please note after a factory default reset while restoring your data from your backup to restore only your Contacts, calendar entries, memos, etc. Selective restore but don't restore all of these other backups these COMPUTER strategies which you deleted also restore again and you must follow the KB above again to remove COMPUTER policies.

• BlackBerry Smartphones Roxio Media Manager

  How can I get the Roxio Media Manager for Blackberry smartphones?

  Hello, Roxio media manager should automatically launch your Blackberry Desktop Manager. You will see load during installation. I hope this helps!

• My phone blackBerry Smartphones has a lock of business or something?

  I bought a Blackberry 8830 we HAVE on ebay and they can't push the books of service to me because of some lock on the phone that a company put on? Is there a way THAT RIM can help me with this so I can use the Internet and e-mail and other applications on my phone?

  Ouch... the pain of buying used. Here is a KB with some information for you:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:

  http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

  http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F

  In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.

  Good luck and let us know how it goes.

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones device error: 400

  Hello! I use a blackberry 7290 and he is caught in a loop of the accident. Whenever I have reset my handheld computer, it gives me a device error: 400. I looked on the support site and found an answer, but at step 8, when you need to find the application in the application manager, I can't find the application. It is the only application on my handheld, but it does not appear in the application Manager window. Help please?

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry Smartphones Roxio Media Manager connects to my device

  The Blackberry Desktop Manager can connect to my Curve 8330; However, I don't seem to be able to get the Roxio Media Manager to connect. He asks the password device, even as the Desktop Manager, but the Media Manager keeps asking for my password. Any help would be appreciated.

  If you read the messages either as I have, you would never installed hd. It is very unstable and adds another point of failure to your PC.

  most users use the drag-and-déposer method.

  I'm glad you have work.

  Make sure you have these options set in the STATE MEDIA:

  Media Card window

  WE

  Encryption

  NONE

  Mass storage support

  WE

  Auto activate when connected

  YES

  If you need other support request please! Otherwise:

  Please solve the message using the box to the Green kudo. Just check out the post that had

  your answer in. Thank you!

• Map of blackBerry Smartphones transfer Media to the device memory

  I have a few rings I bought and you want to transfer. I update the Mem Card a 8 GB of the 120 MB and you must place these ringtones on the device memory and then put in a larger map and then transfer to the Mem card. Can someone give me some step by step directions if possible. Thank you as always. Eldon

  The media icon > Explore > go to your desired ringtone and don't open it, just highlight it > Menu > move.

  From there you access the memory of your device and drop it into the similar ringtone folder.

  You can also copy off your ringtones on your PC by allowing the storage of mass on your media card Options > Media Card.

  Then plug your BB to the USB port and you should be an option for a removable folder in my computer on your PC.

• Things of blackBerry Smartphones and Media Card storage device

  Hello.

  The bottom of the problem I encountered is my computer only detect media card but not the storage device when I connected the device to the CPU by using the USB cable. What should I do? My media card has been dismantled, and I have some files in the storage of the device I want to move to the computer.

  I don't think that the 9105 support internal memory. That means whatever it be saved would be saved in the database 'content store. You would need to make a backup of the device and restore this database to another device of BB in order to obtain these data.

• BlackBerry Smartphones Acccess media card?

  Hi all

  Could someone find out how to access media on my BlackBerry 8310 card, with using the Doc to go or he connected to the desktop computer.

  Because I never liked Docks to Go because it gives only the strict minimum of service, this is the second phone. I had to withdraw.

  Also can someone suggest a software which can access Business Contact Manager to Microsoft?

  Sorry, it's a bit long this ad, but I just need comments.

  To access the media select media card and press the menu button and select explore. Who will show you the files installed on your map. Here is an article pedal companionlink, which can help you with Business contact manager to speak with your BlackBerry.

  http://www.CompanionLink.com/aboutus/pressreleases/113006.html

• BlackBerry Smartphones Device Encryption never complete (padlock icon when it is locked)

  Hello

  I recently added a password and on Device Encryption on my new (3G) curve 9300. Now I get a padlock just under system date and battery indicator when the phone is locked.

  My problem is that the padlock icon is always open, never closed. BlackBerry documentation, I understand that this icon is open until the device has finished encrypting all the files in memory, and then a padlock closed when finished.

  My phone is new I have very little in the way of media or additional applications to this topic so I'm expecting to be quite fast, the encryption process. I went on the encryption, there are now almost a week, but my lock is always open on the phone. I tried various passwords, different settings on the screen of encryption options, etc. battery pull but the lock remains open. My phone is actually encrypted?

  Any help on this will be greatly appreciated.

  Yes, I solved the problem by choosing a password that is shorter and more simple, i.e. digital all or all letters seems to work. You must disable encryption so that the phone will allow you to change the password and the turn it back on once you have finished.

  My guess is that encrypt the content in the background with a password alphanumeric mixed dark was taking too long & does not complete until the phone has been reduced from the mode standby or turned off at the end of the day. Maybe he would finally completed but who knows? Now complete encryption in less than a minute after I lock the phone & the lock closes the on-screen.

  Official support of BlackBerry Twitter weren't much help. They suggested that encryption works only when it is connected to BES & BIS as I am. Obviously isn't true since my crypt phone now on BIS as it should.

  I hope this has helped & you get guy TI sort!

• Language blackBerry Smartphones device switch Wizard problem

  Looks like the last switch device Wizard has the old problems. I tried to remove and reinstall and even a different machine. Each time, I get a totally different language. Is there an 'English' version only software Desktop or how can I fix this? TIA

  Hi and welcome to the forums!

  A few places to visit: Blackberry 101    tips & tricks

  I believe you are referring to BB Desktop Manager (not the device switch Wizard that is part of DM)

  I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  Get a new RIM DTM software download:

  Download the software for the support of Blackberry  ((sélectionnez Télécharger BB Desktop Software-une fois la version choisie, anglais est 3e (sans gestionnaire de médias) and 4th (with the Media Manager) options down))

  * Choose the version which is more recent and (if any) compatible with your PIM (such as Outlook, if you are synchornizing via USB):

  KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (3) install DTM on your PC

  (4) start the configuration Organizer:

  KB17022 how to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  Let us know how it goes!

  Happy to welcome you!

• BlackBerry Smartphones device they meet the requirements to download app but yet not supported (even free)

  Hello world! I m new to the forum...

  I have a

  BlackBerry 9700 (3 G, WiFi)
  V5.0.0.862 (package 1446, Plataforma 5.1.0.175)
  App World 2.0.1.12

  Carrier: Telecom Personal (Argentina)

  I was ve download and install free and paid apps with no problem, but today it is impossible to download anything from the PC or Smartphone.

  While I was looking at the download button and the buy button if necessary,

  and requirements where ok

  Supported devices
  This element supports all devices
  Required device software
  4.2.1 or higher
  Supported countries
  All countries
  Supported carriers
  All carriers

  
  

  but once I don't connect no more...

  My carrier doesn't have answers for these problems...

  I m still not able to use the web application (web appworld) to download and install the free or paid apps, but now I can do it through my phone and a paypal account

  So it's something...

  Thank you very much Xandrex!

  Concerning

  Gone

• BlackBerry Smartphones device update to v5.0 froze restart the phone

  Hello

  I was upgrading the software of my Blackberry Bold 9000 to v5.0 on my PC using the USB cable and it froze on the stage of "reboot" (he completed the backup, then the installation step), it is said (on the progress of the computer window) it is extended connection to the device, but it has been like that for 4 hours now. The phone is frozen on the screen to start the business, I have not disconnected from PC since it says that doing so can unusable device, and also if something was wrong, I would like to restore my data from the backup of automatic upgrade. Can someone help me?

  Thank you.

  Since the installation process froze and more, simply on restart - I tried rebooting several times-and then I rebooted the phone on the safe mode and woila. Phone has finally worked and finished upgrading (it was still plugged in). Omxter thanks for your reply.

  Problem solved!

• BlackBerry Smartphones device date and time will not

  I have a BB Torch 9860. Unit date and time is wrong, but I can't change it because the icon in the panel display and controls, update is marked with a lock symbol auto. Also the Auto update time zone: display the prompt with a lock symbol. Network time is correct. Can anyone help with this please. Thank you

  Sounds like policy. If this device is on a BES and controlled at least partially from your employer, you need to talk to your employer or your employer, IT people. If it is under your full control and of your device, then there is no problem in removing a COMPUTER policy.

  See http://www.blackberry.com/btsc/KB30076

  If you have a COMPUTER policy, see http://www.blackberry.com/btsc/KB14202