BlackBerry Smartphones BBM grayed andunable to remove

Similar Questions

• BlackBerry Smartphones BBM

  I've updated the BBM and now I'm stuck with Server error message. Help, please. I use a BB Bold 9790, OS 7

  Hello jaqpaw

  Welcome to the Forums of the BlackBerry Support

  You are able to use BBM before this update without any problem?

  If you are then try reinstalling BBM who may help, do that on your homescreen go to Options > device > application management > delete BlackBerry Messenger in the list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  After deletion to perform a battery pull reboot by removing the battery while your unit is powered and then wait a min.  and reinsert back.

  Your device can take a long restart, then use your BlackBerry browser and navigate to www.blackberry.com/bbmdownload and the most recent available for your device. After reinstalling see if that helps

• BlackBerry Smartphones BBM resources missing files

  After a recent upgrade of my BBM icon label changed to net.rim.bb and when I click to send a BBM I get tell screen: Eception missing Exception of resource files.  How can I fix this?  I am running OS 6.0 Bundle 2647.

  Thanks for any help.

  Hello and welcome to the community!

  I recommend that you remove, then reinstall BBM:

  • KB10040 How to view or delete applications on the BlackBerry smartphone

  To reinstall, please see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Otherwise, you would probably look much more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload, etc..

  See you soon!

• Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

  First of all, I got wifi bars on my phone.  It is also on my home network and networking.

  My phone is fully updated and I use BBM 7.0.1.23

  Question:

  I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

  Anyone can offer assistance in this respect?

  Thank you in advance for all those who answer.

  Concerning

  Dan

  Hello!

  With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• BlackBerry Smartphones BBM on new unit

  Just got a new "BOLD" from my employer. The tech rep set up with all my old files, but I can't find the app BBM App World says it is installed but I do not see and search offers me nothing. Any thoughts appreciated.

  Open your Options > device > applications and remove BlackBerry Messenger. Delete it.
  Then, with your BlackBerry power, remove the battery, one minute and reinsert.
  Once restarted, use your BlackBerry browser to go to www.blackberry.com/bbm and download it again.

• BlackBerry Smartphones BBM Voice Chat with Blackberry devices

  I use the last BBM on my Bold 9900 with o/s fully updated.

  I noticed that since the BBM for Android and Apple launched, I can't voice chat features for my non-Terminal contacts BlackBerry.

  I am connected to wifi. When my blackberry contacts are in wifi areas, I see the Green notification turned on in the upper right of their profiles but all my contacts non-blackberry device are grayed out still.

  I was just wondering if they have this ability yet and if so, why could I get this question?

  Thanks in advance to anyone who takes the time to answer.

  Kind regards
  Dan

  Hello DrFever.

  I do not work for Blackberry, but I know that BBM for iOS and Android features are limited compared to the Blackberry Version. They have only cat features, with video and voice, expected sometime next year. I hope this helps!

  BWT

• BlackBerry Smartphones can not add or Remove Applications using the latest Blackberry Desktop Application, 700_b060_multilanguage.

  1. I was running Blackberry Desktop BBM 610_b038_multilanguage.

  2. I installed it yesterday, 700_b060_multilanguage.

  3. I was offered an update of my device software, 5.0.0.975 I did not because I wanted to take a backup first.

  4. after the backup, when I tried to update, he told me that no updates exist.

  5. after that, when I plugged in the set, I saw many new options in the Application section.

  6. There was a lot of languages and applications such as Facebook obnoxious that I didn't.

  7. I can't be able to add/remove languages, AND other Applications.

  8. I select (+) or clear (x) my required applications and click apply.

  9. something seems to happen, and then I'm back to the same page where I was with the same Applications installed that were there at the beginning. Two options that are at the bottom of the section that tells the actions pending poster always two actions that were there in the first place.

  10. What can I do to remove the additional languages and installed applications and install this than anything I really need?

  Thank you.

  PAL

  PS. I can't have a data Plan on this subject for the next two weeks or so my number is in migration to be a pre paid to a post paid connection that offers services of BB.

  

  sdgardne wrote:

  FYI... we seem to be discussed a set of interrelated issues on multiple threads... Here is a...

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cannot-add-a-language-to-my-device/m-...

  I do not know where to consolidate them all for... According to me, that there are more threads with same interdependent questions...

  This is not useful at all.

  Double and permutation on the same questions just causes frustration users trying to follow different threads and various information.

  So let's abandon this thread.

• BlackBerry Smartphones BBM & Blackberry internet service

  Hello.
  Ive had my curve of blackberry for about 2 months now, and yesterday and now my BBM and Internet left for no reason at all.
  IM on contract with virgin and have BBM & unlimited Internet.
  How can I fix it?

  Hi abeddow,

  Welcome to the community,

  Please refresh your Service book how clear and refresh the service book database if the BlackBerry smartphone cannot send or...

  Exercise also a battery pull on restart and then see if the problem resolves.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BBM application,

  I have problemsreconnecting the BBM application, he disappeared and I can not find. I went for Blacberry App World and a message saying that the Blackberry App World is having connection problems to you BB App World Server and check my network connections. Idid and connections are good and functional. Help, please

  1. Your options > device > Applications, remove BBMessenger.
  2. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  3. Then, using your BlackBerry browser, go to www.blackberry.com/bbm and download & install again.

• BlackBerry Smartphones BBM icon has gone and blocked my phone!

  I recently downloaded the new update for BBM. To find once installed the icon disappeared. I look everywhere and found that his truly disappeared. I read the reviews on App world and its happened to many more people. The problem is that this bug also blocks other applications that are linked or are invited to make a link to BBM. I did now of many pulls batery to restore my phone! Please let me know ways to solve this problem.

  Thank you very much.

  1. Then, go to Options > device > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.
  2. Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.
  3. Finally, use your BlackBerry browser to go to www.blackberry.com/bbm and download/install again the Messenger application.
  4. After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry Smartphones BBM for all smartphones?

  Is it true that the Blackberry messaging service will be available for other smartphones (Android, Apple etc.) as well?

  Hello

  'All' was perhaps too broad, here's their official website:

  • http://us.BlackBerry.com/BBM.html?lid=us:BB:BBM & Cal = us: bb:bbm

  Good luck!

• BlackBerry Smartphones BBM works do not: /.

  Hello

  I recently bought a sim free, the brande new bb curve and I use my sim card contract with vodafone which was formerly on a HTC sense, texts and calls work, but bbm and navigation are not, my bbm pending (awaiting authorization) when I add my friends and people do not receive requests, HELP!

  Unlike your old model HTC, BlackBerry smartphones require a BlackBerry data Plan or Plan BIS. You will need to call your operator and ask for the service to be added before BBM could be used.

• BlackBerry Smartphones BBM MIA after upgrade

  I updated my phone today and now BBM is missing in action. When I go to App World it is installed, but I have no access. Can anyone help?

  • On your 9810, go to options > device > application management.
  • Remove the BBM, in this case.
  • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  • Now, using the BlackBerry browser, go to www.blackberry.com/bbm and download and reinstall.

• Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

  Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

  Thank you very much!

  I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

  Cricket33

  KB10376 Remove applications from the BlackBerry smartphone