BlackBerry Smartphones Blackberry 8700 software

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• BlackBerry Smartphones BB Desktop software will see Torch 9800

  I installed BlackBerry Desktop Software 7.1 (twice from different sources) on my Windows 10 PC.

  1. after starting, I always get the request to connect the BlackBerry smartphone. I did with a USB cable, the application does not disappear.

  The Blackberry is recognized, Windows Explorer opens and displays the files on drive F:\

  2 blackBerry Desktop Software is worrisome to running applications. 2013 Outlook gets an error after certain actions (I close it), same Excel application is destroyed.

  3. I use the Windows Firewall and Avast Antivir. If I turn it off, there is no difference.

  4. There are the 'BlackBerry Device Manager' three times running background processes.

  Are the only things I want to do: get my list of Outlook contacts, possibly calendar or software updates.

  Y at - it an alternate option to load the list of contacts to my BlackBerry Torch?

  Thank you for your help

  MOD EDIT: Subject changed to reflect a new topic

  An Assistant came and did all right!

  Everything works very well, I don't know why and I don't really have the time to research.

  If it was a human sorcerer thank him/herself.

  Norbert

• BlackBerry Smartphones blackberry 8700 themes

  What's up family of BB.

  Recently bought this baby - BB 8700 in new condition. Wondering too.

  Downloaded some themes, tried to send them through the Blackberry Desktop Software - nothing happened. He has not let me do.

  Any help?

  Desktop Manager was the original name for the desktop for devices BBOS software, then it became the desktop software. I can't tell you now how it changed from one version to the other.

  If the problem is that you need older versions, see http://www.blackberryforums.com/rim-software/253387-archived-rim-desktop-software.html#post1792956 of @JSanders of back in the day. I don't know if this will help or even if the links still work.

• Smartphone Blackberry 8700 blackBerry e-mail account

  I just got a Blackberry 8700 and have a Vodaphone SIM PAYG. When I try to add my email account, I just a choice between:

  I want to use a professional email with Blackberry Enterprise Server account

  I want to skip the email configuration

  I tried Googling and follow the advice to download the BIS software. I found on the BlackberryFAQ website software downloads and downloaded what I thought was the right package for my platform. but when I tried the installer from the PC it says there was no software included.

  What should I do? Do I need a BIS account, provider of services?

  Any help appreciated.

  Mike Davies

  Hello and welcome to the community!

  To use the exclusive services of BB (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Torch 9800 smartphone failing to connect to the Blackberry Desktop software

  Recently I seem to get a continuous "Connection" message to BBDTS. Have you tried the following:

  -the latest version of the BBDTS software.

  -restarted the pc (Win7x64)

  -restart the blackberry

  -tried a different usb port

  Nothing has worked. It seems that the blackberry connects to the pc OK

  Any ideas on how to get a connection established

  Thank you

  Hello!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• Updated December 14, 2012 Smartphones blackBerry desktop software

  Just downloaded and installed the desktop software was last updated and now 'requests' listing does not show or list of the 9900's 'Core Applications' contained in my previous version of the Desktop software?

  I just finished a bad BBM 7 update, which addresses going back to BBM 6 and now this last gift from RIM has me scrambling to return to an earlier version of the Desktop software?

  What happens with RIM?

  Hello

  There are some possibilities... but why not try it to see if it clears things upwards:

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS package that is currently running on your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) now run the Desktop software and connect your BB... the Basic apps should now be displayed.

  Note that you can also use this update of your BB to any specific OS package you want. When replace you in step 3 above, the BB OS package you want to install on your BB, then when you get to the end, the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Good luck and let us know!

• Smartphone BlackBerry 8700 c Device Manager and does not AT ALL

  So, I recently got a Blackberry 8700 c and for some reason, the Device Manager does not work. As my computer will make a dadunk noise when I connect my Blackberry via USB cable, but it doesn't register that my blackberry is connected. I can not go on my computer and actually click on my blackberry.

  I have windows vista and the software Manager for the device that I use is that I received in the box. 4.1

  I'm also using AT & T please help.

  All I want to do is to be able to connect to my computer and download themes and all I want the phone. But it does not work

  Jsanders thanks for your help, but I managed to understand! I got the Desktop Manager 4.1 version so I downloaded and installed to 4.7. That fixed my connection problem. And while I was home I decided to take the update of the software 4.5 versio and which is installed on the phone right now. I backed up all of my information and everything.

  I took risks and went with my instinct. And I fooled with driver vista settings. So far, everything is smooth.

  I used to mod motorola phones so I had sort of an idea of what to do initially. But the Blackberry intimidates me so. Haha!

• BlackBerry Smartphones Blackberry Desktop Software said 'connection '.

  I'm trying to back up my blackberry and it keeps saying for the last 30 minutes connecting to the right of the bottom of the screen.  It shows my camera but I can't click on the tab now backup and when I go to configure settings it tells me to connect a device.

  Can someone tell me what is happening?

  I currently have a "App Error 200" on my screen, and I'm trying to get rid of... is that may impact my connection? and I can do/use to get rid of him, if I can't access my blackberry desktop software?

  I have the blackberry bold 9900

  You will not be able to backup of the device with the app error 200 appearing.

  You should start your BlackBerry in Mode safe and remove all third-party apps or themes that you could add, starting with the most recent added, first of all.

  Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

  Then, on the BlackBerry, click Options > device > application management and remove these apps, you think that could be the culprit.

  Restart the BlackBerry again and see if the error app has disappeared.

• Backup lost blackBerry Smartphone 8330 to 9650 news using Blackberry Desktop software? Impossible?

  Lost my beloved 8330 with tons of data into it, but I have an old backup to a month using Blackberry Desktop Manager V 4.3.0.17.

  Verizon wanted to know if I wanted to Android. No, I'm staying with Blackberry, so I got a new Blackberry Bold 9650.

  BUT... big but Blackberry Desktop Manager seems to have no way to allow me to put this old backup of data in the new 9650.

  How is that possible?

  Hello

  You should probably switch to a later version of the Desktop software. You can then use this KB:

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

  If something does not work, please be specific.

  Good luck and let us know!

• Smartphones blackBerry Reload Software: 507

  Hello

  Excuse my bad English. But I'm French.

  I have a BB Curve 8520.

  I want to upgrade my phone. But when I want to do, the software tells me that an error has occurred. My phone is no longer a terse message: "Reload Software: 507.

  I can't use it.

  Help me please...

  

  Error 507 means that the device doesn't detect any operating system installed on the device.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  VIA | JSanders

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

• BlackBerry Smartphones will be Blackberry Desktop software work on a Mac under El Capitan?

  Hello, I am completely new to BBs and have just received a Bold 9790 I'm happening to synchronize with my Contacts, etc., but it doesn't seem to work with the software.

  If I select USB key when you are prompted, he IS recognized as a USB key, so there seems to be no problem with the connection.

  The software does not launch automatically, even if that is selected in the preferences, and if I manually run the Blackberry Desktop software it won't do anything because he doesn't seem to know that there is a BB connected.

  If the software does not work I will have to try to synchronize another way I guess? This is the contacts I wanted especially well.

  Hope that there is someone out there that can help you...

  R

  Thank you. Although I understand the requirement for end of LIFE, it can leave me and the other a backup dilemma. Fortunately, I have an iMAc under Snow Leopard where I can still use the BB Desktop Manager - but what of everyone? At least BB may provide another way to backup critical information such as Contacts. It almost seems a sneaky way to tell us to get rid of our older BB phones, but still very useful.

• BlackBerry Blackberry Curve Smartphones Downgrade 9300 software

  I downloaded the Blackberry 6 software on my Blackberry Curve 9300 and I noticed that my battery is empty so easily and it is a bit slow and I feel as if it was because my phone does not support very well. Is there a way I can change it in Blackberry 5 software? I found the software Blackberry 5 but I'll click on update and it checks only the software updates and was told it is not new that is not what I want, and when I searched how downgrade, he gave me measures, but I can't find that its telling me to click on my phone if anyone can help me please let me know!

  For now, the oldest operating system loading, I let the downgrade applications as well.

  For example, you could have installed an application compatible only on OS6.

  Also, make sure you do a backup of your device using the Desktop software first. Then you can reinstall all contacts, calendar, etc., would there be problems along the way. Engage with the downgrade by the instructions above.

• BlackBerry Desktop Software 8.1 Windows Smartphones

  Blackberry Desktop software does not load in point 8.1 of Windows error message is

  "This application can run on your PC.

  To find a version for the control of your PC with the software publisher.

  '

  This problem has been solved after receive a Windows update yesterday I tried to reload the desktop software and everything is now fully functional

• Smartphones blackBerry blackberry 9220 software update fails now can't open my device. Help!

  Hello! iIm, trying to update my software blackberry 9220 however, during update, my computer does not recognize the device. I remove the usb cable then try to unlock my phone but just have an "App Eroor: 200 ' and an option to reset... I click Reset. then it just goes back to the app... error what should I do?

  Hello yhayen03

  Welcome to the Forums of the BlackBerry Support

  Please try this Knowledge Base to resolve your issue with this error:

  KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

   

  I hope that you already have a backup of your device, or if the device initially allow you to make a backup.

   

  Additional information can be found here:

  KB30100 : "JVM 200" appears on the smart phone BlackBerry.

   

  Try it and tell us if you feel any problem.

  VIA | prince2012

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/error-app-200/m-p/2484385#M200531