BlackBerry Smartphones E-mail problem after phone repair.

Similar Questions

• BlackBerry Smartphones e-mail problems

  Hi, I just got my Blackberry 8300 curve and I had transfer of e-mail on the subject, if I get my aol email on my phone.  The problem is when I read a new email on my phone from my account aol and go further in my mailbox aol on my computer at home, that e-mail is no longer there.  He's not even in my "old mail folder.  It's as if he never had in my aol mailbox.  It's frustrating because after reading an e-mail on my phone, I need to keep for future reference on my computer at home, but it never is.  To solve the problem, when I read an email on my phone from my aol account, I can transfer it to my aol account while I get it in my aol mailbox.  Is there a way to solve this problem.

  Thank you

  Brian

  Beargus,

  I had figured it out. I tried an AOL account and you are right, there is no option to leave messages on the server.

  You must go into your BIS account and uncheck synchronize items in this mailbox and my camera deleted.

  If you turn this off, you will have the emails go to your PC and your BB. If you remove BlackBerry, it will always be on your PC.

  I have this put thread to send me an email.

  When you are ready, we can fix it!

  Thank you

• BlackBerry Smartphones Yahoo mail problem

  Whenever I get an email for my yahoo mail. He disappears (mail in the Inbox) after aprox. 5 minutes after opening.

  Hi and welcome to the Forums!

  This behavior is usually due to having a different e-mail client (Outlook, for example) running who's pulling E-mail from the Yahoo servers and removing servers at this time. With Yahoo, destruction at the server level can be reconciled with the BB. See this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

• BlackBerry Smartphones Voice Mail problem: is there a way to just press 1 to enter the voicemail without entering a password?

  Why do we have to enter a password every time?  is there a way to simply set a password?

  You can set it up by pressing the phone button, then press the BB Menu button.  Select Options > voicemail.  You can fill out the second line (which took me forever to remember how ).  Once you have added the password, simply press the BB Menu button and select Save.  Your phone will now automatically the password for you when you call voicemail.

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

  Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

  For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

  Hi and welcome to the Forums!

  From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones E-mails from gmail is not on Blackberry

  Because I had problems with my other email account, I recently "moved" my correspondence email business to my gmail account, I had rather used as a backup before. I had both my accounts put in place on my blackberry and I remember them both increased and works well, but I cannot say with certainty that I have rarely received emails on gmail.

  The problems I have now (I had also, at the same time re - configure my blackberry, but everything should be ok now) is that the gmail account is not working properly after the installation. At first, it seemed to work pretty well, but now it's extremely erratic, at best, with a few emails that crosses and their reception by the blackberry, not at all and if yes with a delay of up to a few days (!).
  This makes the combination of my now main mail to gmail account and my blackberry on which I rely heavily for communication when I'm out of the House completely unusable.

  I have heard and read (even if for the most part in internet posts that are a few years old) it seems to be a problem running with gmail and blackberry accounts. Is - this irreparable?

  Is there a solution?

  If all else fails, use a new account (new) would be the only alternative left - which would be a messaging provider that matches 100% with the blackberry e-mail program?

  Thank you very much!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts.

  In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

  Otherwise, you should contact your mobile provider for formal support. What you describe certainly shouldn't happen on a regular basis (even if we must all accept the intermittent nature of everything on the internet).

  Good luck!

• BlackBerry smartphones spontaneously begins to make phone calls

  Yesterday my Blackberry started making phone calls to the last issue, I called.  I rebooted and it always does.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Of course, if the problem is something physical (for example, a key is stuck, something broken inside, etc.), then no amount of diagnosis distance internet or 'Patches' level OS/software will be of no use.

  Good luck and let us know!

• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• BlackBerry Smartphones backlight turns off after that I have a dial

  Whenever I have dial a number, the backlight turns off until the time wherever I disconnect. So if anyone wants any information about me that is stored on my phone, I can't just read from the phone. I got to wait for the call ends, find the info and then call them back!

  What is the use of call waiting if I can't see who's calling while I am already on another call.

  It's frustrating, I tried Googling, but have not been able to solve this problem. My bb torch is only 7 days old!

  Help, please!

  p.s. extending the duration of backlight in 'options' doesn't help either.

  Your flashlight is not only a smartphone, it's a "smart phone".  When you dial a number and place the phone in your face, the photocell detects this and turns off the display to save battery power.  If at any time you need to remove the phone from your face during a call (to add some numbers or receive another call, etc.), your phone reactivates the backlight, so you can see what is on the screen.

  If this isn't the case for you, remove the battery while your phone is on, then replace it (to do outside of a call, not on a call).  Try once more after that to dial a number.

  Let us know if that helps you.

• BlackBerry smartphones, I think that my phone hates me :(

  Hi so yes

  I did have my Blackberry for a while and today I downloaded a theme (free trial Doodles) and since I decided to try it my phone has continued to spoil

  Does not open my options so I can't change or remove this theme

  BlackBerry App World does not open apps so that I can not download another theme

  I don't really know what to do

  Someone please help

  Hi and welcome to the forums!

  Try to run your device in safe mode. You should be able to remove the theme of the problem. I suggest a peripheral complete backup using Desktop Manager before deleting anything.

  Thank you

  Bifocals

  KB17877 How to start a BlackBerry smartphone in safe mode

  At the start of the BlackBerry® smartphone, safe mode can be used to prevent third-party applications to run automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.

• Every blackBerry Smartphone data erased from my phone

  I woke up the morning of Friday, June 17 and noticwd that my phone was placed on the original theme and that all my info contact, e-mail and applications had completely disappeard from my phone. Its a good thing I back up my phone every week.

  What could possibly have done?

  Hello

  Do you have a password on your BlackBerry smartphone? Someone had access to the phone?

  Thank you

• BlackBerry Smartphones BB Messenger disappeared after update

  I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared.  Here's what I tried to get it back (and none of them worked):

  1A tried to 'restore' my BBM several times

  2 reset (pull out the battery) on my phone several times

  3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM

  My phone details are below.  If you have any suggestions on how I can fix this, please help!  I love BBM and I would like to start using it again.

  Thank you very much in advance!

  Carrier: Verizon Wireless

  BlackBerry AppWorld v.1.1.0.2.0

  Phone for personal use

  BlackBerry 9530

  Smartphone (3G, CDMA)

  v.5.0.0.328 (Platform 4.2.0.128)

  Band 3G 1

  V.3.8.5.85 cryptographic kernel

  Brand version: 1.0.105.343n

  The micro Edition configuration: CLDC-1. 1

  Micro Edition profile: MIDP - 2.1

  Micro Edition JTWI Version: 1.0

  Micro Edition Media Version: 1.1

  Micro Edition PIM Version: 1.0

  Micro Edition file Version: 1.0

  Micro Edition Bluetooh Version: 1.1

  Micro Edition location VErsion: 1.0.1

  Here's an article in the knowledge base on the issue:

  KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone

  I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.

  Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.

  Once completed and restart the device once again, look in the instant messaging or downloads folder.