BlackBerry smartphones < < new phone user, duh factor included... Help

Similar Questions

• BlackBerry Smartphones New phone - BB ID works not on the phone (cannot get the email)

  I just got a replacement Torch (9800) yesterday and I have everything switched from my old phone using the phone BB function office swich.

  I have not received emails from any of my accounts on my new phone, so I went into the settings of e-mail accounts to update my settings. When he was asked to sign in with my BB ID, it does not recognize my ID (I get the message "the user name is not valid. A user name must be at least 4 characters).

  I confirmed that my username IS valid because it works on my PC and the appworld and I checked that it is entered correctly.

  Rogers technical support cannot explain the problem and they told me that they are "untrained in ID of BB because it is something"RIM"

  Any suggestion would be appreciated - thanks! Nick

  I solved it by reading other forums. Why my Blackberry ID not working not for my email settings is because the BB ID has nothing to do with the mail.  I had to use a different username and password for my network of carriers email settings.

  As I had forgotten this information, once more, I called my provider (Rogers) and this time I got someone who knew what he was doing. He informed me of my ID and reset my password so that I can connect without problems!

  Problem solved.

• BlackBerry Smartphones New Phone / missing software?

  I don't have a Set Up e-mail icon in the Setup Wizard, because it shows in the manual and on the CD. I have not put upward the Wi-Fi and Set Up Bluetooth. I can click on game Wizard and open the menu to access the Configuration of e-mail.

  Once there, I have only one option: I want to use an e-mail account to work with a BlackBerry Enterprise Server.

  The manual and the disk that came with the phone show that there should be two options? Of course, I want one that is not available. This is a whole new 8350i. I did something wrong?

  Thank you

  Bryan

  I have Setup email via the site Web of Nextel because shortcuts missing phone. Thanks to the Nextel Customer Service.

• BlackBerry Smartphones New phone recived by insurance-impossible to put email and access applications

  I have recived my new Blackberry pearl 3g by secure phone and im having trubble implementation, I am unable to configure an e-mail account on my phone as the only option I have is blackberry server enterprise server I've ever had on my old front bead, and I am also unable to access applications such as facebook, as it says service plan can't stand not this application , but I have unlimited everything on my contract (unlimited use of data, net ect), I contacted the helpline and a question has been opened, and wait as the technicians to communicate with me, but it has been some time now. Been in the store of its selfs and they suggested I wait until late night see if I have the settings recive, someone else can help?

  Info on the device

  Carrier: Tmobile

  BlackBerry Pearl 9105 v 5.0.0.831.

  Apps and free space

  files for free 120306580 bytes

  contacted tmobile support and their stummped by the problem, the summer in the tmobile store and they suggested that the server is maybe out of service send my info to my phone...

  Concerning

  Mike

  Greetings, Mike.

  You need to call Tmobile and make sure that they have supplied your unlimited BIS account with the new code PIN and IMEI number of the new device. Once that fact, they, or you can push the service books to your new device that will allow the icon to set up personal email as well as all your other data service for Facebook, etc..

• BlackBerry Smartphones new phone, no e-mail option configuration

  I just received my 8330 Verizon replacement today and went to set up my email, but nothing is done, there is no option for the setting up of email, just the Blackberry Enterprise option or configuration of e-mail to jump. I did something wrong here, or can someone ' a Please direct me to where I can solve this problem.

  Thank you

  Josh

  Thanks for the welcome, this is my personal phone, I think I know what happened now but... somewhere along the line, I guess Verizon and BlackBerry did not talk between them, after I activated my phone, but it seems now that the issue is resolved.  Thanks for your time though!

  Josh

• BlackBerry Smartphones New - fatal error during the first update by using the Office Manager phone

  During my first update using the Desktop Manager, there were 13 steps, and I had to unplug to half way through.

  Now when I try to repeat the process, the update gets steps 1-6 and just after reconnecting to JVM (step 6) I get a "fatal error update device software, please try again" I tried several times and it always stops in the same place.  The phone then has the radio turned off, and I have to restore the connections.

  I'm not an irritable person, so any help would be appreciated.

  Thank you!!!

  Never disconnect during an update. Never.

  This is therefore a new phone, follow the instructions below.

  First, remove the battery from the BlackBerry when lit, to subject a minuite, replace and see if it restarts. If this is not the case, continue below.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones Reset phone

  any info on how to reset the phone and erase all the data on a 8110

  Ark wrote:

  any info on how to reset the phone and erase all the data on a 8110

  Hi @Ark! Welcome to the community of BlackBerry Support Forums!

  I think you mean security wipe. A security wipe will delete all your data and applications on your device.

  1. On the BlackBerry smartphone home screen, click Options > Security Options >General settings.
  2. Press the Menu key, then select Wipe Handheld .
  3. Select the include third-party applications check box to remove third-party applications. Clear the checkbox to keep third-party applications.
  4. Click continue.
  5. Type of blackberry, and press the enter key.

  See you soon!

  How to delete all data and applications in the BlackBerry smartphone using the optio security wipe...

• BlackBerry Smartphones new 9320 battery

  Can someone help me with my BlackBerry smartphone! < br > < br > 4 days ago, I went into a store and joined promo called "Swap and Switch BlackBerry. I swapped my old BlackBerry to a new curve 9320/7.1.0.398 (B1319) basically, I live in the Philippines and my carrier is Globe telecom. And for some reason, my battery does not work to my expectation, I need to load 2 - 3 times a day even though I'm not a heavy user. I get 3 emails per day, no call, I have BBM, I receive text messages but I don't answer, I have facebook but not twitter, I play from time to time the music and SURFs the internet. but it goes too fast for me. It is the only small curve battery? < br > < br > I got all my settings tweaked, together the brightness up to 10%, 10seconds backlight time, battery-saving mode is ON, delete all my apps removed third-party social feeds also, my network is 2 g, removal of updates on my BBM, off GPS, past before bedside mode that I sleep and I always make sure that no other applications running in the background to name a few! Believe me, I did save all tricks I could stack, but nothing seems to work. < br > < br > I regularly check my CPU usage, but no application seems to run in the background, even did some research on how to properly load a Li-ion battery, but my battery drain is still at 11-12%/hr. What should I do?

  I updated my version of the OS, I'll give it a week and see if it improves my battery.

• BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

  I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

  Hello ladychelle

  I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

  If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

   

  (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

• BlackBerry Smartphones restore phone again?

  I bought a Blackberry curve 8520, thinking he had a GPS function. It's not, so I decided to move to a 9300 series. I downloaded and installed a few applications have many tasks, contacts and appointments in sync with my desktop computer and don't want to lose anything.

  I made a backup with the Desktop Manager. It will transfer everything to the new phone when I get it back tomorrow?

  How to restore the backup old phone to the new? Should what information I write on paper that won't be available when I turn in the old phone?

  I'd better take my laptop with me and follow the instructions on page 14 of the Quickstart manual bit supplied with the 8520?

  Kind regards

  TwoHoot

  Hello and welcome to the forums!

  I suggest that you just use the device switch Wizard in Office Manager. Connect your old phone to your PC, open DM, click the switch of the device, and follow the prompts on the screen. It will transfer everything on the new phone. He could not transfer the apps if they are not compatible (or even at all, I don't remember), but if it's apps was purchased through appworld you should be able to download again to your new phone free of charge.

• BlackBerry Smartphones backup phone?

  Hello, I just received my 8310 stolen and I get the 8320. I backed up my 8310, my question is can I use this return for the 8320?

  Thank you

  Hi James72,

  Welcome to the forums.

  There should be no problem in doing so.

  Please find below the link for a guide on how to do it.

  Switch to a new BlackBerry smartphone and restore data from a backup file

• BlackBerry Smartphones new world yellow form icon on the front screen

  Hi all

  New BB user and just connected, please bear with me.

  I have an ICON in the upper left of my main screen, to the left of the clock and to the right of his profiles that looks like a yellow world, sitting to the right of the yellow box envelope received.

  Does anyone has any ideas what it is or means. It arrived yesterday...

  Paul

  Yes, is a reminder of the wap browser

  To disable it go to folder main message, press menu, view records, wap push messages and turn it off.

• My screen blackBerry Smartphones has been frozen all day? Help, please!

  Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

  This morning, installed an app to rename my files of music, called MTagz or something like that

  directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

  Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

  I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

  Thanks for your help

  Hello and welcome to the community!

  Given your procurement method, I recommend that to start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

  Regarding your question as stated, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones Will never learn all this? Help with contacts &amp; ILA

  Glad this forum is here and many users savy!

  Help!

  I have all my contacts transferred over other phones.

  I went through and cleaned and updated for each contact. She is now my problem or screwup.

  You can use one or more of the phone numbers for a contact. (And yes I know it's ok to be here or in the menu box it would not "call home", "call work" 'call moble' ect)

  SO!

  I have my son in the contacts list.

  That he has given:

  job #.

  Moble #.

  # Home

  email address

  I have a contact for:

  Home page...

  There our home telephone no. (I put it in the phone in if ever lost hope he can give a clue to help the recovery)

  Now!

  When my wife calls on the phone at home, he gives the ID of my son called.

  Then

  Is limited to a single number each contact?

  What I screwed up?

  How to fix or make things?

  Is there a priority number?

  Once again, thank you for the forum and help

  Hi steveabenton and welcome to the Blackberry Forums

  (A joke) The latest generation of Blackberry devices is smart, in an emergency situation if you need save your wife or your son, you prefer your son right?, ok, your new device too.

  If you shared a number with two contacts, the unit displays the id for the first contact that you created on the device using that number.

  My suggestion, remove the number of home for your entry of son.

  If you need anything else just ask, you are welcome.

• BlackBerry Smartphones cont enter email or texts please help!

  Hi, im abit new to BlackBerry and phone was doing well, this afternoon, I can not get into my emails or text messages, I can click on the icon for the two but so it's like it has frozen on me, and I have to press the button red power of appeal to get the icon! not sure if I've done something, but been trying all afternoon and no luck, if anyone can help me I would be very grateful.

  Thank you very much

  Hi and welcome to the forums!

  Try a traction battery (hard reset) as a first step.
  Thank you

  Bifocals

  KB02141 How to reset a BlackBerry smartphone

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.