BlackBerry Smartphones Random removal of e-mails

Similar Questions

• BlackBerry Smartphones batch removal of e-mails and text messages

  Is it possible to delete text messages and emails in batches instead of one?

  Yes. Place your cursor on the first msg to remove. Hold down the SHIFT key, and then scroll upwards or downwards until all messages to be deleted are selected on the screen.

  Menu-delete msgs.

• BlackBerry Smartphones cannot remove the e-mail messages after OS 5 upgrade

  I just upgraded to OS 5 and according to the icons of the screen, I have 2 unread email messages.  This is not correct, but I have an email account where I got messages on the device before updating, but now I can't remove them and I think that the two issues are linked.  The email seems to work OK otherwise - just can't get rid of these old messages!

  Thanks for any help

  Try this:

  • Home screen > Messages > > search

  Set as follows (may vary depending on your operating system device):

  • Search type: Local
  • Name: any address field
  • Subject of Message:
  • Include encrypted Messages: Yes
  • Service: All Services
  • Folder: All files
  • Living room: Open only
  • Type: all the

  Who should get back to you all unopened messages of all message lines.

  Good luck and let us know!

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• BlackBerry smartphone synchronization message 8303e e-mail

  Maybe it's a coincidence, but my 8303e stopped device to synchronize messages between my all of my email accounts - gmail, AOL - deleted after the global outage took place last week.  Additional variants, "Reconcile now" has disappeared from the menu of my messages application.   How can I correct this situation?

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry smartphones to remove permanent Wifi browser - how?

  I haven't bought a 9700 ROGERS no contract to replace my phone to work. The policy of the company, is that none of the mobile devices cannot have any method of navigation interenet. The 9700 will not network go, unless you have a blackberry data plan and I have nothing but personal messaging plan which works well. The problem I have is that the wifi browser still works and even when I remove the wifi browser in the service books, it is just when I do a battery pull. How can I permanently get rid of the wifi browser without being connected to a BES? (the company doesn't have a BES) - hide the icon isn't enough...

  Thank you J Sanders. Sounds like something that will work. Forgive my ignorance, but where can I find version 5.0.0 for my 9700? -When I search the Blackberry site and enter my PIN (a ROGERS device) they do not show a BONE available for the 9700 yet...   I can't get the unit off I can? I really think what I need to know how to "install your current OS on your BlackBerry smartphone to your computer?  Thanks for your help, otherwise I can't use this unit that I paid $600 for

  Before you start:
  Install your current OS on your smart phone BlackBerry to your PC.

  1. on the PC, go to C:\ProgramFiles\CommonFiles\ResearchInMotion\Share d\LoaderFiles\OS version\Java.
  Create a new folder and name it deleted.

  2A c:\ProgramFiles\CommonFiles\ResearchInMotion\Share d\LoaderFiles\OS version\Java

  Find the .cod named net_rim_bb_browser_dameon and move it to your new folder cod.

  3. plug the device and on your PC, open the Desktop Managver > AppLoader > Add/Remove programs and work your way through the process to remove the net_rim_bb_browser_dameon module. You won't notice any changes until after you see the screen of the Application loader, don't click on the boxes, click Next, then finish. ONLY you will see it after clicking Finish a quick notice that the module browser_daemon is deleted.

  Close DM at the end leave your device restart.

  After a reboot, you can get a java error at startup. Ignore it.

• Problems of blackBerry Smartphones while creating an e-mail account

  Hej,

  in late July, I bought a BB Curve 9320. Until today, I wasn't able to create an e-mail account. A smartphone without access to e-mail. The problem is missing to create an internet e-mail account. I'm only able to set information for a business account, which I did not. In recent weeks I spent hours and hours reading manuals/blogs and watching youtube videos. I also asked my phone provider if they put in limits for internet e-mail accounts. Nothing of the sort.

  I guess that the problem may be caused by our bb playbook. It works well enough. The playbook is running to a live windows account for email, contacts, and dates. When I started the 9320, I first used the same bb id that we use on the playbook.

  Please help me, I'm totally frustrated. What can I do?

  Sincere best wishes from Hamburg

  Jan

  Interesting. Call your carrier and confirm that you have the blackberry data plan associated with your account.

• BlackBerry Smartphones automatic signature in e-mail messages

  I'm trying to remove the following message is displayed:

  -BlackBerry® from Mobistar-

  which appears at the end of any message I send from my BB.

  Does anyone have an idea?

  The settings do not appear to give access to this function - or I missed it.

  Thanks for any help,

  1. connect to your carrier's website you BIS. Carrier BIS connection sites are listed here:
  http://BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  OR you can connect from your BlackBerry to the icon "personal e-mail Configuration.

  2. click on 'Edit' next to the email to which account you want to change (or remove) the signature.

  3. where it says "signature", delete all the text if you don't want ANY signature, or change view you prefer instead of "sent from my BlackBerry... »

  4. click on SAVE.

• Option "SEND" non blackBerry Smartphones to respond to electronic mail

  I have a bb 8310 curve, but for some reason any I'm more able to respond to an e-mail message.  I can send and receive, but when I try to reply to the message there is no option in the menu for 'SEND '.  I use v4.4.4.170 I reset severl times without success and this problem has just recently and I have not updated all the software.

  Any suggestions?

  Remove your e-mail account of the phone and restore. This can fix.

• BlackBerry Smartphones setting remove as default option when deleting e-mail

  When I want to delete an e-mail I hit the ball and the list pending comes from high-response, response with impatience, to all, open attachment, Delete.  It is default for the response... is it possible to change therefore default to delete?

  You can press the delete key

• BlackBerry smartphones, I deleted an e-mail account but the folder still appears on my home screen

  I deleted an e-mail account, but the folder still appears on my home screen.  It doesn't let me delete it.  The e-mail account is no longer shows on the screen for managing Email accounts, so it should be deleted from my phone.  I tried to remove the battery, but it did not help.

  Looks like the maintenance book remained. See http://docs.blackberry.com/en/smartphone_users/deliverables/32608/Accept_or_delete_a_service_book_61... Remove the service books that corresponds to the e-mail account deleted.

• BlackBerry Smartphones temporarily suspends the e-mail...

  I get a lot of spam. Normally, I check and remove using MailWasher Pro on my laptop. I use the 8330 in the car. Is it possible to suspend mail temporarily to the curve?

  What other clients exist?

  I use Eudora on the laptop with Mailwasher Pro, which makes it very quick review messages.

  Thanks for your help. This is a great resource for me, a newbie to BlackBerry! The new toy enjoying a lot, too.

  You can log into your BIS account and chk on filters next to the email address and choose not to send to the device or on the device you can set OFF data connection

• Access to corporate blackBerry Smartphones via wifi if e-mail isn't on a support

  I have a torch 9810 via AT & T. If I turn the cell off the signal and just use wifi, I get all my emails professional very well. Don't need a cellular signal.

  What happens if I cancel AT & T altogether and do not replace it with any carrier. Then I connect my blackberry via wifi to internet. Will I always have the corporate e-mail?

  Part of me said 'Yes', because there is no reason not to. I can turn on the Bberry, connect it via wifi and get email. AT & T is superfluous.

  Part of me said: 'No,' because I don't know, maybe that when I cancel AT & T, Blackberry (the company) "disqualify" me their server (or something) and therefore the phone is a brick.

  Hello and welcome to the community!

  BBs legacy (pre-BB10), all BB exclusive services, including e-mail, depended on an active account to BlackBerry Internet Service (BIS). The device itself does not have an email client full... depends on BIS in order to provide messaging functionality. And BIS infrastructure is hosted at carriers and BlackBerry - and is used for your email at any time, regardless of the channel (carrier or WiFi data network) that you have active on your BB.

  So the long and short of it is that if you cancel your BIS account (due to the cancellation of AT & T), your email will stop working (because your BB will no longer be able to communicate with BIS), even if you only use WiFi.

  The BB10 BIS is removed, replaced by a full e-mail on the device... so client, BB10 device can work perfectly for send only via WiFi, because there is no need to talk to BIS. But legacy devices must speak BIS.

  Good luck!

  Edit... I just noticed the use of the word "business". If by that, you mean BES, then the same situation applies always... it is just a story of BES-level (from your carrier) instead of a BIS account which is required for features.

  See you soon!