BlackBerry Smartphones to check an e-mail

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• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• Problems of blackBerry Smartphones while creating an e-mail account

  Hej,

  in late July, I bought a BB Curve 9320. Until today, I wasn't able to create an e-mail account. A smartphone without access to e-mail. The problem is missing to create an internet e-mail account. I'm only able to set information for a business account, which I did not. In recent weeks I spent hours and hours reading manuals/blogs and watching youtube videos. I also asked my phone provider if they put in limits for internet e-mail accounts. Nothing of the sort.

  I guess that the problem may be caused by our bb playbook. It works well enough. The playbook is running to a live windows account for email, contacts, and dates. When I started the 9320, I first used the same bb id that we use on the playbook.

  Please help me, I'm totally frustrated. What can I do?

  Sincere best wishes from Hamburg

  Jan

  Interesting. Call your carrier and confirm that you have the blackberry data plan associated with your account.

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• Call blackBerry Smartphones appears on the mye-mail

  I accidentally hid my call log and when I finally had returned it (and don't ask me how) I shows that the calls that I make no calls or missed calls, they appear in my e-mail address... I tried everything I found in the book to do and nothing has fixed this.  I never know if I missed a call, unless I check my e-mail.

  Hello and welcome to the Forums of Support BlackBerry.com.

  Press the green phone dialing to enter in your call log > Menu key > Options > Call Logging and set your option here that you want to see in your message list.

  If you don't want calls in your Messages folder, disable "Missed calls"

• BlackBerry Smartphones unable to validate e-mail

  Help please.  I have a Curve 8520 and have tried to download new applications.  When I enter my password, I get the message "Unable to validate the e-mail address and password".  If I select "forgotten password" I get the message ' Blackberry has trouble connecting to... Server.  Check your network connections and try again - error 30637'. Have checked my e-mail settings and they seem ok and I get an email on Blackberry on the same e-mail account.  Miss me probably something really obvious here, but can someone put me out of my misery?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB20031 "BlackBerry AppWorld is having problems connecting to the server BlackBerry AppWorld. "Check your network connections, and then try again" appears at the start of BlackBerry App World

  I hope that it contains something useful

  Good luck and let us know

• BlackBerry Smartphones automatic signature in e-mail messages

  I'm trying to remove the following message is displayed:

  -BlackBerry® from Mobistar-

  which appears at the end of any message I send from my BB.

  Does anyone have an idea?

  The settings do not appear to give access to this function - or I missed it.

  Thanks for any help,

  1. connect to your carrier's website you BIS. Carrier BIS connection sites are listed here:
  http://BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  OR you can connect from your BlackBerry to the icon "personal e-mail Configuration.

  2. click on 'Edit' next to the email to which account you want to change (or remove) the signature.

  3. where it says "signature", delete all the text if you don't want ANY signature, or change view you prefer instead of "sent from my BlackBerry... »

  4. click on SAVE.

• BlackBerry smartphone synchronization message 8303e e-mail

  Maybe it's a coincidence, but my 8303e stopped device to synchronize messages between my all of my email accounts - gmail, AOL - deleted after the global outage took place last week.  Additional variants, "Reconcile now" has disappeared from the menu of my messages application.   How can I correct this situation?

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• Berry blackBerry smartphones does not receive yahoo mail from only 10-28

  I wonder if it's my area or anywhere.  Only since this morning, I don't get mail yahoo account.

  I get another account, so it's just yahoo mail for me.  Laptop computer checked and yahoo mail IS coming in there.

  Just sharing and you wonder if RIM knows.

  Problem solved-

  Sorry for anyone who takes the time to read.  All of a sudden all of the emails from began mid-morning.

• BlackBerry Smartphones temporarily suspends the e-mail...

  I get a lot of spam. Normally, I check and remove using MailWasher Pro on my laptop. I use the 8330 in the car. Is it possible to suspend mail temporarily to the curve?

  What other clients exist?

  I use Eudora on the laptop with Mailwasher Pro, which makes it very quick review messages.

  Thanks for your help. This is a great resource for me, a newbie to BlackBerry! The new toy enjoying a lot, too.

  You can log into your BIS account and chk on filters next to the email address and choose not to send to the device or on the device you can set OFF data connection

• BlackBerry® Smartphones BB Curve 9320 E-mail help - urgent enough.

  Hello. New to this forum, so hope this is the right place.

  This device has ceased to receive emails. I checked the settings on the phone and everything seemed fine, so I deleted the e-mail from the device account in the hope that I might add again.

  When I tried to add one more time I get the error message "bad email or password". I know that the e-mail address and the password are correct I can log online to the email account and also to receive emails on windows live mail.

  the e-mail account was also accosiated with BIS. I could connect to the BIS site without problem.

  I decided to completely remove the email from my ISP account and create a new. I always get the same error message - even though ive accosiated the new sound e-mail account BIS.

  I've updated the software of devices to a package latest version 7.1.0 2039, then tried to add e-mail once again, without success. Same error message.

  I spent 3 hours yesterday talking to my mobile service provider's technical support team and they did everything they could, but to no avail.

  This unit has been reset twice using cloth of security which did not help in the factory. Ive a service books went, gave to my mobile operator the number out of the SIM card to send new settings, but that didn't help.

  I am at a loss at this problem and im quite technical, but it baffled me and team mobile tech.

  Help is very appreciated. I'm ready to wipe the device again. It is not a problem. Unfortunately ive not back up to restore the phone back to how it was before I updated the phone software, so help in the decommissioning of the software can help.

  Thanks in advance.

  EDIT:

  Ive tried just using the following link, but still no luck.

  https://consumersupport.webapps.BlackBerry.com/EAVT/app.php?page=form

  Hi and thanks for the answer.

  Unfortunately the link you provided did not help to address the issue - but thanks to my perseverance and a wave of quick brain I seem to have resolved this issue.

  BT e-mail requires that you add the pop and smtp as: mail.btinternet.com for both.

  After several hours of talking with my phone operator mobile technical support (which did not help), my provider and even on the Blackberry phone (who also could not help), I decided, as a last resort the attempt and some common technical know-how of knowledge - I've added the address of the pop server as pop3.btinternet.com. In fact, it worked and email can now and has been implemented on the device.

  so, for anyone experiencing problems with email Adding BT to BB email addresses, try pop3.btinternet.com instead of mail.btinternet.com

  Thank you!

• BlackBerry smartphones not to receive e-mail automatically

  I am a new user... BB has the same e-mail address as desktop. All office emails automatically to my BB. I want to stop this automatic function and IF I want the emails to go to the BB then I turn it on. I read another post on the redirect but could not follow the steps.

  is it possible to simply check email when I want?

  Andy

  Ahhh... now we have the heart of the matter! GMail and the persistent problems with synchronization. See this article on the many possibilities of synchronization of different messaging services.

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB05133&SLIC...

  Two of my BIS accounts are Gmail so and, Yes, if you remove in the client PC that he remove it from the BB. Boring. But there are remedies...

  To stop completely to receive emails, go to settings > e-mail settings. If your GMail account is listed, highlight (but do not click) it. If, instead, you have a log on screen, connect to BIS using the credentials you need and then highlight your GMail account. Now click on the snowflake at the bottom of the screen. See the bottom? "When no filter?" Set to do not transfer. Save everything and you will only receive emails. When you want to once again, this time again and assign messages before. With this method, you will receive messages on the BB that while you had cut her off.

  GOLD - you can stop data inside the connection management services. As long as you don't need data to all services, this will stop the flow. But once you restart the flow, you will receive all messages remain on the server of GMail (I know not if you have your Outlook client, remove them from the server or not).

  GOLD - you can use the client Add on Gmail for BB. By using the web browser of storm, go to GMail and there should be a 'get gmail faster' or such a link. Click on it and install the client. Launch the client and configure it to your Gmail account. This customer will maintain a full emails on GMail sync so that when you delete in Outlook, it will remove your BB. The only downside here is that, when you send a message with the help of this module, you cannot attach a file to your e-mail. But, you could leave the BIS duct in place (with no transfer for BB)... If you need send an attached file, use the conduit of BIS.

  Note that, if you had BES, these responses would have been significantly different. If all goes well, one of these solutions will give you what you are looking for.

  Edit - all solutions depend on your Outlook client... If it's leaving messages on the server forever, so they come to the BB no matter what you do...

  See you soon!

• BlackBerry Smartphones has stopped receiving e-mail messages

  I have a Blackberry Curve 8300 and my ISP is earthlink.net. Everything works fine until today, when I stopped to receive e-mails on my Blackberry. I just checked, and I can send messages very well, of course, but do not receive them.

  Hmmm... I suggest a number of things. First of all, a restart:

  With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning.

  If that fails, then try to send your service books:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&SLIC...

  Give a try and let us know.

  See you soon!

• BlackBerry smartphones can not receive e-mails from abroad? Help!

  Hello

  I have a Blackberry 9700 on Orange, with the package/package of correct data and problems with receiving emails on this subject.

  When I'm at home, the 9700 is connected to my home wi - fi network, and I get emails with no problems.

  However, when I am away from home, for a reason I do not receive emails sent through my phone. I can confirm that I can access the internet on the Orange network away from home, but for some reason the emails do not come through.

  My email account is with GoogleMail.

  I took out this contract in January 2010, and initially, when I was away from home, the emails out to my phone.

  However, in the last few weeks, I noticed that when I am away from home, I don't get e-mails, but as soon as I come home and the scope of my home network wi - fi, the emails come flooding through.

  I checked the settings, and free wi - fi and mobile phone network are on and green.

  Any ideas?

  Thank you

  Hiya!

  Clear your registry BIS database is very well, otherwise you get no emails. So chances are its some type of problem, or a problem with your network.

  I would try a traction battery on your device while you are away from home (or with disabled WiFi) and see if that gets it