both my dvd and CD Player stop working

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• Vista Sidebar and Media Player stopped working after uninstalling Mcafee and AVG installation

  Hi, I'm new to the Dell Forums, my apologies if this isn't the right place to post this.

  Yesterday, I decided to remove Mcafee completely from my Inspiron 6400 (running Vista Ultimate) and install the free version of AVG. First, I downloaded the http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033 and AVG Mcafee removal tool and was save on my desktop. I unplugged my internet connection, uninstalled Mcafee Security Center of programs & features (recommended by Mcafee), rebooted, then ran Mcafee Removal Tool Development. EXE, rebooted, installed the free version of AVG, went online and installed the AVG updates, performed a full scan with no errors. The system seems to work well, but then I noticed that the clock on Windows Sidebar gadget turned black, the deleted with only a yellow box calendar gadget. I tried to open Media Player, no luck because he would not just open. Tried to launch Media Player as an admin, no luck. While my connection is an admin one. There is another connection admin account so connected to this account, but you have the same problem. I did a system restore and also tried to create new accounts, but the same thing happens with the Gadgets and Media Player. I also ran startup repair by using the Vista DVD, no luck.

  Did somebody encountered this problem? There is an almost similar post under Vista (http://www.dellcommunity.com/supportforums/board/message?board.id=vista&message.id=41524&query.id=225388#M41524), but no solution. I had a feeling this uninstallation of Mcafee or running the Development. EXE may have messed up with the registry keys for the sidebar and Media Player. I also downloaded another gadget clock, no luck. Y at - it a fix for this? I don't want to install Mcafee again, as I had many problems with MCProxy and Spamkiller causing system crash and Mcafee has no solution so far. I also have spybot running on the system.

  I would appreciate if someone could help me with this. Thank you

  Message edited by arian30s on 12/22/2007 03:37

  
  

• My DVD and CD player enough work.

  Device Manager says it's working properly, but its not read at all.  Any ideas of what happened, could I have it turned off by accident?

  TerryUlmer,

  Try...

  How trouble error Code 39 with CD-ROM or DVD drive in Windows XP/Vista

  or

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Rick

• Cannot use DVD BD Player: WIN DVD MFC application has stopped working

  Tried to install my old version of WinDVD and failed and in the process perhaps accidentally deleted a file,
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  "WIN DVD MFC application has stopped working"

  I tried to use restore point, but still get it, can anyone advise please?

  It will be interesting to know what model of laptop you have.
  Anyway, in my opinion, there is a software conflict. I guess players use even modules or plug-ins, and there is a conflict.

  I put t know what solution can be, but maybe you should remove both players, restart your laptop and make own BD drive in the hope that it will work properly.

• When I want to play a dvd it says Director Player stop working

  When I want to play a dvd it says Director Player stop working

  * original title - how to fix steering drive *.

  Hello julianfl,

  Often we see odd behavior as the result of a program from loading at startup.

  To solve these, we use the clean boot troubleshooting.

  The following describes this process in Windows XP:

  http://support.Microsoft.com/kb/310353

  http://support.Microsoft.com/kb/316434

  The following article describes this process in Windows Vista and Windows 7:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Best regards

  Matthew_Ha

• DVD player stopped working - Code 19

  My DVD / Blu - ray drive stopped working and I got this message when I looked inside:
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  Suppose you are on Windows 7 (or vista or XP) then there is automatic and manual setting set for code 19 here - [http://support.microsoft.com/kb/982116]

• My real player stops working. I have uninstall and reinstalled. How can I solve this problem?

  My Real Player stops working/responding when I download videos. I uninstalled and reinstalled. I wonder if too much computer power is used. Also, I just had to put a new drive hard in and used the recovery disks. I remember on my old hard drive that I've never had this problem. I hope you can help me solve this problem, because I am afraid that it is damaging the computer somehow.

  Hi André,.

  The question you posted would be better suited using Real Player. Check out the link and follow the steps.

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• How to get help with Add ons and extensions that stop working

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  rosemarybales said

  I still don't know why the extension button passwords saved with the key icon has stopped working.

  This button displays the saved passwords in Firefox's built-in password manager, is no separate passwords that record you in Dashlane. Can you save passwords in both places? (Well, I guess you do.)

  I have a guess on why it has stopped working. Firefox 40 has some changes to how extensions can work with the user interface, so quite a few extensions that have been more than one year must be updated for Firefox 40. It has been updated on January 10, 2012.

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• Qosmio G30 - DVD-ROM drive has stopped working

  I have a Qosmio G30 age of 3 years and the DVD - ROM drive has stopped working.

  He still pulls in, but it will not read or burn discs.

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  Anyone know where I could get it fixed cheaper than you?
  Or better yet... anyone know where I can I get it fixed?

  David Hutchinson

  Hello
  This is not an answer to your question but can solve the problem if it is the same that I had.
  In my case, the drive tries to spin but it slips. Only the motor shaft rotates and the drive remains at low revolutions that were not even stationary.
  The problem was caused by the fact that the plastic part (black color) of the mechanism which engages the disc (CD or DVD) slips on the
  motor drive, axle and th couldn't do a full rotation or runs at the specified speed.
  The solution is to delete the article in plastic and put a small amount of super glue on the axle and then put it back.

  Where there is a similar issue, I hope that solve you it like I did.

• USB mouse and keyboard suddenly stopped working

  My USB connected Microsoft USB Bluetooth mouse and keyboard suddenly stopped working today. After researching everything I could, I didall that I could find as a possible solution that has been:

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  • Uninstalling usb in Device Manager and reboot devices
  • Updated via Device Manager, usb devices
  • Reformatting and reinstalling Windows 7
  • Stop, unplug and allow the card mother "reset".
  • Try multiple ports
  • There is no 'connect' button on my mouse so I can not sure try this
  • Replace the batteries in my mouse
  • Obviously both devices have been connected
  • Updated the software for the mouse

  I have tried literally everything I could think of or read previously and I am out of options. Oddly enough however, after reformatting and reinstalling windows, my USB storage device is found and is working, but the keyboard and mouse are not. Please don't bother not suggest anything I listed above, I obviously already tried and found no chance.

  Update
  I have solved my problem. For later use, if anyone has this problem and no other solution seems not work; That's what I did.

  I bought a USB 2 ports PCI card and installed in my computer, then go back to Windows XP. While my original front and rear USB ports still recognize a flash drive, they do not recognize the keyboard or USB mouse, make ports PCI card. I had also updated ALL the updates of windows on the site, not the auto update available on the desktop. Although I don't know the cause, I am certain that somewhere, something was is altered by the hardware or software, and my default USB ports do not recognize mouse or keyboards.

  Another piece of knowledge in case anyone is interested; I use a card mother gigabyte s-series and my nvidia video card GeForce previously is no longer recognized in the port, it would cause my computer go into a State of hibernation and the monitor would go into "Analog Power Saving Mode". The only solution was to spend a friend with my video card. (Its graphics card is a GeForce 9800 GTX, mine was a GeForce 9800 GT. No reason why it should make a difference.) According to me, even if my computer is less than two years old, I was sold a bad mother. I read online cases in other forums for technical support of people having the same problem. Gigabyte motherboards stop random ports for no known reason.

• Keyboard and touch pad stopped working on Satellite L750

  My laptop L750 keyboard and touch pad stopped working on start up. I now use a USB mouse and on-screen keyboard to do anything either. I have tried several things to fix, but nothing seems to work.

  I've updated keyboard drivers, tried related work key, updated and run antivirus software and restored to a point in time before the show. Still no luck.

  Any ideas?
  Thank you

  Keyboard drivers?
  Can you please send the link to download? It is unclear to me that the own keyboard driver.

  In any case, can you use keyboard and touchpad if you start the operating system in safe mode?
  Are you using the original pre-installed OS that you got with your laptop?

• CD-ROM/DVD-Rom drive has stopped working

  original title: READER of CD/DVD FAILURE

  My CD/DVD drive has suddenly stopped working.   I cannot now copy/burn discs or I can't play pre-recorded discs.   Can someone tell me what could have happened please?

  Hi Alan_6C,

  ·         Remember to make changes?

  You can check if this article helps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

• Bubbles screen saver and angry birds stopped work unsupported opengl2

  Bubbles screen saver and angry birds stopped work unsupported opengl2. I've updated my vidieo driver. I use a NVIDIA GForce 8400 GS. Everything worked when I close the screensaver computer downstairs but when restarted and AB does not?

  Hi Ranmorg,

  Thanks for choosing Microsoft Community!

  If I understand correctly, you have problems playing angry birds and changing the screensaver on a Windows Vista-based computer.

  Method 1: Let us try the following steps:

  a. open the screen resolution by clicking on the Start button, click Control Panel and then, under appearance and personalization, select adjust screen resolution.

  b. click on advanced settings, select troubleshooting and then click on change settings.

  c. move hardware acceleration up to activate the video hardware acceleration.

  d. click OK and then click Restart now.

  Method 2: Uninstall and reinstall the video card drivers and see if this is useful:

  See the following steps:

  (a) click Start, right click on computer.

  (b) click on properties, click on Device Manager

  (c) expand the graphics card, right click on the adapter option

  (d) click on uninstall

  (e) now go to your computer/device manufacturer site, download the updated drivers and install them.

  Hope the helps of information. Don't answer if you need assistance, we will be happy to help you.

• Help and Support has stopped working

  When I try windows help, I get a box error 'help and Support has stopped working", followed by another error box"Problem Reports and Solutions has stopped working ". I get a similar error of Skype and other programs. Help, please.

  Thank you
  Vrat.

  Hello

  (1) did you of recent changes to the system?

  Method 1: Run a sfc scan.

  Follow the steps in the below link to perform a sfc scan and look for errors.

  http://support.Microsoft.com/kb/929833

  Check if an error occurs.

  Method 2: Perform a clean boot

  Follow the steps in the link below to perform the clean boot.

  http://support.Microsoft.com/kb/929135

  Note: once you are done with the boot, follow step 7 in the link to your computer in normal mode.

  It will be useful.

• reports on the problems and solutions has stopped working message all the time

  I can't access the control panel reports of problems and solutions and constantly get one - problem reports and solutions has stopped working, message on the screen.

  How can I disable or fix this problem.

  Hi NickMeyer,

  1. have you made a recent software or hardware changes to the system?

  You can check if there is information in Event Viewer which may help us to solve the problem:

  What are the information contained in the logs of the event (Event Viewer)?

  You can also temporarily disable the security software and firewall installed on the system and check if the problem persists.

  Note: Be sure to enable the security software on the computer after checking.

  Hope this information is useful.