Bought Creative Cloud Photoshop but Mac OS Version not supported. Can need version 4, for OS 10Comment I change my order. It is still in treatment now

Similar Questions

• I bought Creative cloud individual training MAC & WIN 12MTH membership but will not install it until next year it will still be valid then?

  I bought Creative cloud individual training MAC & WIN 12MTH membership but will not install it until next year it will still be valid then?

  Hello

  Please visit the following link:

  Using creative cloud | Creative cloud / Common Questions

  This should help answer your request, let us know if this helps.

  Kind regards

  Bani

• How can I disable the creative cloud on a mac, that do not work any longer

  After changing computer, I forgot to turn off the creative cloud on my old mac. How can I turn off without going through the mac more? @

  Hello

  Well, if you have any more access, you won't be able to disable this machine.

  However, when you enable the CC app on the third machine it will invite you to the activation exceeded limit and then you will get an option to disable all devices of.

  Reference: Maximum Activations exceeded launch of subscription or products CC

  For more details, you can contact customer service

  Kind regards

  Sheena

• Creative cloud renewed, but remain marked as not renewed

  So I have I left my end of sub and then he went to a free 30 day trial. I've updated my payment information and you guys charged me. Now, whenever I connect it says I need to renew. Then I hit the button it says thank you and then we immediately at the first stage. I tried logging out and re install everything. This could not come at a worse time. I need Photoshop for literally every final I have at school.

  Please contact adobe help support:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• I have creative cloud on my mac, but I bought another computer. Can I have it on several computers?

  I have creative cloud on my mac, but I bought another computer. Can I have it on several computers? In other words, I want to have photoshop on my mac and my PC. Is this possible or should I quite another account? Thank you!

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• I bought creative cloud, but he always keeps in trial version.

  I bought creative cloud, but he always keeps in trial version. and I click on "Join Now" on the starting window of photoshop, it will send me to buy creative cloud. I can not find anywhere to register or enter the activation code, I don't know how to do, please help! Thank you!

  Download/install the desktop application, connect and install applications subscription.

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

• I bought creative cloud but I use the trial version

  Hello.

  Last month, I bought Creative Cloud Student and Teacher Edition for one year. I used the trial version for a month and it expired today, but now I can't use the full version. My membership details said that I indeed bought the CC, but it doesn't seem to work. The account is the same, everything seems as it should work. Unfortunately, this isn't. When I enter the redemption code, it says that the code has already been done. Can someone help me?

  I have a MacBook Pro 13 "mid-2012.

  Hello

  I have the fix, been makes me crazy, so had to go at the bottom of this, follow these steps (on Mac):

  Go / go to the folder / and Type ~/Library

  Next opening of Application Support / Adobe / OOBE

  Place opm.dp in the trash, make sure that you have to empty it if you cannot you must ensure all Quit creative cloud applications include Creative Cloud Desktop Application

  Then go / go to the folder / and type / library

  Next opening of Application Support / Adobe

  Scroll down and rename SLCache to SLCache_old

  also rename SLStore to SLStore_old

  That's all. Launch no matter what Application of CC, will launch the Application Manager, click to register, sign in, then the application should open without any problems

• Free trial download photoshop using old adobe account, then bought creative cloud package using new account, but he still said trial exceeded and buy now!

  Hey! If anyone can help me I would be really grateful!

  I am a student in new art and 2 weeks just before I got my email from the University, I thought I would practice on photoshop and download a free trial with a former adobe account (I have a map of the internet at the time simply pay for it)

  Just as my trial period is not exceeded, I decided to use my new email student to create an adobe account to qualify for the discount and buy the package of creative cloud on my computer. So, I bought the prepaid annual creative cloud with the student offer a discount.

  Before buying the property that I dragged my photoshop trial to the trash and empty, not knowing that I had to maybe uninstall the creative cloud...  (I am not the less expert advanced bit).

  After the online payment for the package he said creative cloud will open and I'll see the downloading programs. But when creative cloud opened saw all was a sign of the trial expired next to the photoshop application and a buy now button. I tried to contact adobe but are experiencing technical difficulties and cannot help me right now.

  Please if anyone knows or understood exactly what I was wrong could you tell me how to fix and successfully download the creative cloud package, which I paid for!

  Thank you!

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  Stop Creative Cloud 2015 to return to the mode of trial

• I paid for creative cloud photoshop & lightroom, but it won't let me download because of the incompatibility of the system. NA not ask before payment. I have mac os lion 10.7.5. What are my options?

  I have paid for creative cloud photoshop & lightroom, but can not download because of the incompatibility of the system. I have Mac OS Lion 10.7.5. What are my options?

  1 - upgrade your Mac OS to something compatible

  Requirements for programs of cloud... scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

  2 - return to https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop

  I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop

  Please refer to Cloud Creative applications back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  Hey Tyler,

  The cancellation of your subscription to creative cloud-

  Please contact the customer service

  * Be sure that you are logged on the page with your Adobe ID.

• Hi, I got creative cloud on my dell laptop but recently the laptop has stopped working so I got a mac, and I downloaded creative cloud on my mac, but it comes out as a trial version. don't know why, can anyone help?

  Hi, I got creative cloud on my dell laptop but recently the laptop has stopped working so I got a mac, and I downloaded creative cloud on my mac, but it comes out as a trial version. don't know why, can anyone help?

  Additionally, you can check: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• I bought creative cloud of surfspot.nl and I got a redemption code so I cloud go to the version of track to the version of the membership. I did all the steps that were needed, but my creative cloud is still in trail version. I have a windows computer.

  I bought creative cloud of surfspot.nl and I got a redemption code so I cloud go to the version of track to the version of the membership.

  I did all the steps that were needed, but my creative cloud is still in trail version.

  I have a windows computer.

  I hope someone can help me because I have really bad need for my study.

  If you tried the steps mentioned in the link below, you will need to contact the Support from Adobe and check with the subscription once account.

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?

  I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I bought Creative cloud on my MacBook Air, so, how do I put the mobile, but on my IPad Air version?

  I bought Creative cloud on my MacBook Air, so how do I put the mobile version on my iPad?

  Open the apple app store.