C4585 printer/scanner "scan error".

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  Try to install the Epson printer and scan - error msg application not compatible escndv is not compatible - I downloaded the drivers to day-help!

  [Moved from the community centre of Participation]

  Try to install the Epson printer and scan - error msg application not compatible escndv is not compatible - I downloaded the drivers to day-help!

  [Moved from the community centre of Participation]

  Hello

  What version of Windows are you using?

  What is the model of the printer?

  See related thread

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/escndv-is-incompatible/a1521e27-f6dc-4c9c-B990-b98c721c74a1

  Have you tried to install the drivers using the Compatibility Mode?

• Scanning old photos; Scan error try scan from computer or read documentation.

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  When I try to scan pictures, I get the message on the printer. Scan error try scan from computer or read documentation.

  I don't know how to scan from computer and lap top does not come with documentation, that everything is on the help screens. I looked and could not find any help for my problem screen.

  I ran the printer troubleshooting, but who has detected no problems.

  Elaine O'Hagan

  Hello

  Looks like you are trying to use the Scan button on the printer, that should work.

  When he says scan of the computer, you open the HP printing software that you have installed since the first installation of the printer, and you use the option/instructions HP Scan from that.

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• HP Officejet Pro 6830: Get the printer and the message "the printer into an error state" will not be printed

  Just received this printer refurbished HP 2 weeks ago to replace the one who had a problem with printhead.  Printing worked initially, but now I get the message "the printer into an error state" when I try to print.  The screen at the front of the printer automatically turns off as well, as he is extinguished.

  Hi @M45,

  Thank you for joining the Forums of HP Support!

  I see that you are unable to print because the printer is in an error state. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I would like to do a hard reset to see if that will solve the problem.

  1. Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  2. Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  3. Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector).

  If there's an error message displayed in the menu on the front panel, before the display of the printer turns off?

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.

  • What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?
  • Click here to update the firmware of the printer with a USB connection.

  If you have completed all the above steps and your product still has a problem, service the product.

  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  I hope this helps. Please respond if you have any questions. I wish you a nice day!

• OfficeJet 7500 has E910: error scanner E910 Win7 Officejet 7500 has "not detected any computer" & Doc printer/Scanner has no help

  I just moved my printer/copier/scanner/fax, E910 Officejet 7500 has on one side of my office to another.  In the process the power and USB cables have been disconnected.  Same USB cable as before, connected to the same port on the computer.<3 meters="">

  Re-installed software CD.   Downloaded updates.  Several files in the HP folder are displayed with today's date, so clearly that something happened with the update.

  Printer is now recognized and will display the files on the computer.

  Photocopier creates copies.

  ... Scanner not scan.

  When a document is placed in the tray sheet or on the glass, "no computer detected" error message is displayed on the HP device.  [Note: this computer can send commands successfully, if clear communication goes]

  On the computer, when the devices are searched and displayed, the HP device appears with any other printers/Fax.  Scanner is not mentioned here - but when the details are drilled for, said that it's in the category 'printers, scanners '.

  Googling suggested tool print and scan doctor, so I went to that and downloaded.  When you click on it to run it, it says that (paraphrase) some files are missing, wants to download them (value 121 mB). So, I click Yes or then, or whatever, and it brings them.  Notice I just do a full install and updates downloaded, that more can he want?

  Then, nothing happens.  Help HP screens suggest that he must now ask me what function I want help or ink on.  Nothing, no suggestions with little green checkmarks or advice of the error.

  So I went down there is text on what to try.  Some apply - after that the doctor Download 4 or 5 times and do the suggested software download it 4 or 5 times, somehow unnecessary.  Disconnect and reconnect the USB cord - done that, at least the print function does not disappear, but the scan did not return.  Restarted the computer and printer HP - has done that, no difference.

  This is not the first time that the scanner was not updated on the computer at the other end of the cable.  In the past and it has been a while, memory, is this activation of the analysis of the computer set the scan to life function, but I do not see this option.  The computer "HP Scan" displays an error message that the HP Officejet 7500 E910 was not found, as does the Windows Fax & Scan.

  Why, if the printer can be found, and it is in the same unit as the Scanner, the scanner will not appear?

  Telephone support HP identified the problem: no drivers.  Took about 15 minutes for a useful person straightening things.

  Note that I had uninstalled the printer and its software before re - load the software.

  As part of this process, I had identified with HP via different input strings the OS of the computer and the details of the all-in-one device model number.  So why couldn't HP identify the drivers concerned and ask them to download also?

  Anyway, for now, what I need is working.

  Detective Conan

• HP 4500 will print but not scan error message device not connected

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  I'm sorry you have a problem with the scan.

  Try to run the printer and scan doctor and check the results.

  http://support.HP.com/us-en/document/c03275041

  Let me know what happens.

• The HP Deskjet all in one printer/scanner has no control on the printer, then how to scan?

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  Hello

  You can scan using the HP all-in-One Remote app, available for the App Store.

  You can find a step by step instructions below:

  http://support.HP.com/us-en/document/c02486319/

  Shlomi

• HP C7280 All in One printer: HP Scan of the error using HP C7280 all-in-one printer

  I was scanning documents successfully until recently.  I use a Mac with OS X 10.7.5 and receive the following error message when you use HP Scan.

  Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.

  -Restart the program.

  -Close all programs that might be using the device.

  -Restart the computer.

  I tried to download several drivers without success.

  Any help would be greatly appreciated.

  Hello @kellycc,

  Welcome to the Forums of HP Support! I see when you try to scan with your HP Photosmart C7280 with your Mac running the 10.7 operating system, you get an error "cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.'.

  Complete the following steps:

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers. Hold down the command, Option , and command, while now the three buttons.
  • Click on Uninstall.

  Reset the printing system

  1. click on the Apple icon ( ), then click on System Preferences.

  2. in the hardware section, click Print & Fax/scanning. The Print & Fax/scanning dialog box opens.

  3. make a right click (or Ctrl + click) in the left panel and then click on reset printing system...

  4. click on OK to confirm the reset.

  5 type the name and the correct password.

  6. click OK to reset the printing system. The Print & Fax dialog box shows any selected printer

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol...

  Repair disk permissions

  1. on the Dock, click Applications, then utilities.

  2. double-click click disk utility.

  3. highlight your hard drive / partition on the left (by default this is "Macintosh HD").

  4. click on the button to repair disk permissions at the bottom of the window.

  5. once the repair is complete, restart the computer.

  Restart the printer. Now, you will need to install the printer driver using the Apple updates. Click on the link below and follow the instructions on the screen:

  Installation of your printer driver HP and software for Mac OS X

  I hope this helps, please let me know the result!

  Thank you

• 41 - printer & scanner error code use

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  It's a... http://support.Microsoft.com/kb/310123

  It would be useful that you could provide the brand and model of the equipment generates the error...

• HP Officejet 6500 a E710n-z: HP 6500 printer scanner prints but does not scan

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  I checked the internet, it seems that a lot of people have the same problem.  I don't know if anyone has fixed it.  The so-called solutions are not very easy to follow!  Just as they do not work.

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  I managed to install the software on my laptop using windows 7.

  spending some time with epson tech dept, after several attempts to solve the problem, they advised that it was a problem with the microsoft software.

  have tried to install it on the internet from the site of epson, but same error

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  < have="" tried="" installing="" over="" internet="" from="" epson="" website="" but="" same="">
  Do you mean that you have downloaded the Epson driver?

  http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?BV_UseBVCookie=Yes&infoType=overview&OID=209709

  Try using the wizard adding printer in the Control Panel, printers. In the wizard, select EPSON under manufacturer. If you don't see your printer in the list, click the Windows Update button. It will take several minutes (about 20) be patient, Windows updates the list. You should see a hard drive activity during the update.

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• I scan a document on my hp printer/scanner 5510 and by attaching it to an e-mail

  Hello

  I have an HP5510 printer/scanner.  I need to know how to scan a document and save it to the computer and print it.

  Thank you

  AuntCaro

  Hello

  From the #17 of its manual page:

  Scanning to a computer or a memory card
  You can start a scan to a computer from the screen of the printer or the software of the printer on your computer. From a scan of the screen of the printer is fast. An analysis from the software gives you more options. Before you begin the scan to a computer on the screen of the printer, make sure that the printer is connected to your computer via a USB cable or a wireless network.
  If the printer is connected to the computer via a USB cable, you can immediately start the scan from the printer screen.
  If the printer is connected to a Windows computer on a wireless network, you must enable the analysis wireless in the software first. In the start menu on your computer, click all programs, and then click HP. Series HP Photosmart 5510, click HP Photosmart 5510 series, click Actions of Scanner and then click on manage the scan to the computer.
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  1. original charge.
  a. lift the cover on the product.
  b. load original print side down on the corner glass right front side.
  c. close the lid.
  2. to scan to a memory card, insert a memory card into the memory card slot.
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  3. start the analysis.
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  Please check my text to highlight.

  Kind regards.

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  This prevents the song currently playing.

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  Problem solved! I hope this helps some people encounter this problem.

• I try to get my Lexmark printer scanner to scan and it tells me that the scanning functions are not configured for program wnidows 7. How can I fix it?

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  wnaza wrote:
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  Help us help you:
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  They who can give up liberty for a little temporary
  n Franklin

  A lot of people could die rather that thinking; in fact, most do. ~ Bertrand Russell

  The philosopher never killed the priests, while the priest was
  has killed a large number of philosophers.
  ~ Denis Diderot