C5580 "Carriage jam" error

Similar Questions

• Carriage jam Error Message on HP 8500 has

  My OfficeJet Pro 8500 constantly has a carriage jam error message. I followed all the steps of the 14 minute video. I was able to print the test pages to each step, but just after he lit up with the error msg again. There is no paper jammed anywhere, but it is making a kind of grinding sound when it does not print the test page. Then I'm back to print it does not and I have to turn it off then try all the steps. Also when I turn it off then on again once it seems to freeze on the screen "check printer, this may take a few moments." Can what solution anyone recommend. I don't think that there is a trolley that everything looks very good jam, but there is clearly a problem. Was working fine until I had to print a 80 page document last week.

  Troubleshooting steps described in this document can help solve the problem.

  Jams of transport differ from paper jams, although paper jams can cause transport jams...

• OfficeJet 8600 more - will not install - error message "carriage jam".

  I'm unable to install a new printer of all-in-one OfficeJet 8600 Plus.  I was running through the installation routine when it hit a barrier, that it cannot go beyond.  I got the "Carriage jam" error message on the printer screen.  I ran through HP Web sites and found one on the point: http://support.hp.com/us-en/document/c02919171

  I did everything that the foregoing asked.  I pulled the cart holding the ink cartridges and put again.  I 'reinstalled' of the carridge another 3 times, and the third time, instead of seeign 'Transport Jam' once again, the machine began to re-start, but then got stuck on a new screen, that says 'printer preparation', with the logo of HP that swirled around, stating that it was ongoing.  He spent forever, and when I tried to turn it off, it wouldn't let me, so I pulled the plug.  When I plugged in again, I was back to "Carriage Jam".   What can I do else?

  The guy at Office Depot said to bring it back, and he would exchange for a new (I bought it today).  I guess I will, if anyone has a better idea. Thank you.

  Hi Ismellwabbit,

  Sorry to hear that you are having problems.

  I totally agree with the guy from Office depot. If you are having problems on the first day, I strongly suggest that make you it

  take it to a new. Don't waste your time trying to fix it because you may have a defective product.

  These things happen because of several reasons that could happen anywhere bewteen from production to delivery.

  I hope this helps! Sorry you had a bad first experience. Totally been there myself and I know how that feels.

• Officejet J6480 carriage jams when printing wirelessly via the plugin from HP printing service

  I try to print on my printer OfficeJet J6480 HP all-in-one to my Samsung Galaxy Tab 3 tablet that runs Android 4.4 Wireless using the "HP Print Service Plugin on the tablet.

  Measures already taken;

  Sucessfully downloaded/installed the Service HP Print on shelf Plugin

  Radio wireless to the printer and correctly configured to communicate with the router wirelessly activated successfully.

  Problem:

  When you try to print something from the tablet to the wireless printer, the printer is trying to perform the print operation (flow paper in the printer from paper tray, shows 'Printing' on the printer screen), but then never made a real impression and gets a 'Transport Jam' indication on the printer screen.

  When this occurs above, I opened the hood top, checked for jammed paper in the paper path (Nothing), did tension of printer many times, cycle of fact alignments cleanings and cartridge many times, changed the paper to different types of paper.

  None of these actions corrected the problem...

  I'll also add that when you perform the steps of printing with the radio wireless on off the printer and the cable connected to the printer, the printer functions normally when you print from my pc applications - no traffic jams. Also, the printer works normally when you perform a function 'copy' locally from the printer control panel - not roadways of jams.

  I thought maybe an update of the firmware to the printer could solve this problem - ideas about this being a likely solution?

  BTW - how you normally clear / would correct a cart-jam regardless of printing wirelessly or through an ethernet cable?

  If the firmware update is not a solution, any comment on what could be the cause of the problem?

  If an update is available, could you tell me how to do the upgrade and where can I download it from?

  Thanks for all your comments... Denny

  E - rog,

  Two things I wanted to first of all thank you a lot for the response to my original message concerning the problem of printing wirelessly to my printer HP J6480 of the Tablet, Samsung Galaxy Tab 3 via the Plugin of Service HP Print.

  Secondly, I wanted to aplogize for the very long delay in responding to your... I had some health problems with a family member who prevented me to try your suggestions to the problem.

  I am pleased to report that I managed to solve the problem... I am now able to print to the printer of the tablet.

  A little history on the fix...

  I tried to download and install the update of the firmware from the link you provided, while having the printer connected to the PC (Windows) computer via a USB connection, as you suggest. (It was initially connected through my home network, so I had to first uninstall, then reinstall via USB connection). When you try to install the downloaded firmware it failed, even after several attempts to re-downloading/reinstalling.

  Instead, I uninstalled the printer again, reinstalled over the home network, downloaded the update of the firmware directly from the HP site by locating the printer model, then the firmware. This time the firmware successfully installed (was able to view the progress of installation of the firmware in the display on the front panel of the printer). Make the installation of the firmware with the printer installed on the network domestic (instead fo via USB), the installation process allowed me to search for the printer on the network - it found it successfully and successfully installed the firmware.

  After this successful firmware installation and turn on the wireless radio on the printer (via the button on the front panel), I was able to print successfully from the tablet... YES!

  Needless to say, there is no carriage jam messages as before... and I did not try your other suggestions to go to the HP article on carriage jam error States/solutions.

  I am really gratefull for your response/suggestions...fixing this problem did the usefulness of my tablet to increase dramatically to have the ability to print... cudos to you for your efforts on this forum and a big "thumbs up" for your records.

  Denny

• SE error message: there is a carriage jam and the printer will not printusing HP PSC 2355xi printer all in one

  Original title: transport jam

  Despite the opening of the printer and the cart is many, many, many times I still get the error message that there is a carriage jam and the printer does not print. I have a HP PSC 2355xi all-in-one. The carriage moves freely. Help!

  It is a hardware problem, not a Windows problem. You should contact HP for assistance.  This may mean that the engine or the running gear is toast. They should be able to tell you which components to check.

  writing in the new message: * e-mail address is removed from the privacy... *

  Despite the opening of the printer and the cart is many, many, many times I still get the error message that there is a carriage jam and the printer does not print. I have a HP PSC 2355xi all-in-one. The carriage moves freely. Help!

• OfficeJet Pro 6230: Officejet Pro 6230 continous (not of paper) paper jam error

  As soon as the printer powers on it the ink carrier Wizz backward real quick (as he struggles to move) and then gives me a paper jam error (the resume light flashes and error appears on my screen). He did the same thing when I try to print anything (including the status report page).

  When I up the access panel upward (power on), the carrier of ink isn't even move to ink cartridges which can be changed. I try to move with force, but it does not move (if I use more strength, somethings will break). Ink is a bit new, so I don't know it still has ink in there.

  The steps I've tried:

  plugged the power supply into the wall outlet

  roller cleaning

  THERE IS NO PAPER or PAPER PIECES BETWEEN ROLLERS (I checked like 20 times)

  reset the printer

  There is a large black gear coupled to a white average speed on the left side near the bottom of the printer. I manually drove the speed by pressing (rotation) of North (or forward or to the rear of the printer) for a few seconds and once I did that. the ink carrier was able to move as it's supposed to, and I could see the ink. but once the power is back on, the carrier of ink was in the locked position and fights again and gives me the paper jam error.

  I don't have really any troubleshooting documents on the CV online on how to fix a jammed media of ink and clearing paper jams, so I'm out of options.

  It is plugged into USB

  The main problem is the paper jam error.

  I don't know if the stuck carrier of ink is the cause.

  Hi @Comp-Tech.

  Thank you for joining the HP Forums!

  I noticed your post that your printer HP Officejet pro 6230 receives a constant paper jam error. I'm happy to help you!

  Since you did all the steps already to troubleshooting in this guide, A 'transport Jam' Error Messageand this guide, "Problem of tray or paper jam" Error Message appears, as well as the reset of the printer. The next step is to fix the printer / or replaced.

  Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Best regards!

• How to fix a carriage jam on a printer all-in-one Officejet 6700 Premium

  Never get a carriage jam and can't get it figured out? Here is a video and a document that can help you solve the problem.

  Many times transportation jams came from a piece of paper crashes and the transport again slams the paper and cannot go completely backwards. The video shows how you can get a jam and a few steps to get to the jam and fix it.

  http://www.YouTube.com/watch?v=nV59MGyoIcQ

  Another useful source might be this document below. It has the same steps, but it can also be useful.

  http://support.HP.com/us-en/document/c03079130

  Hope this helps let me know if you have other questions about a carriage jam.

• HP DESKJET 4645: HPdeskjet 4645 paper jam error does not disappear after a clear path completely according to the internet, ask

  HPdeskjet 4645 paper jam error does not disappear after a clear path completely according to the internet, ask

  Hello, @ghlowell,

  Thank you for the update. You can get the serial number of the printer using the HP utility on your computer. You must have the printer software installed to get the same thing.

  Try the following steps to get the serial number.

  • Go to 'Finder' - select 'Applications' - folder Select "HP" or "Hewlett Packard".
  • Now find and open the "HP utility.
  • Click on "device information. Ideally, this should give details of the printer including the serial number.

    

  Let me know if this helps. Good luck!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Paper jam error

  Hello

  Three weeks ago, I bought a HP Envy 7640 all-in-one printer.

  It worked fine until I hit a 'paper jam error.

  I worked through the step by step manual HP full address (cleaned, checked, rebooted etc.) to fix this one, but nothing helps. I'm sure that it is clean and it is / was absolutely no paper left.

  I tried the thinner paper (80 grs.) instead of 90 grs. but it does not help.

  It takes a minute or two and it still gets stuck on the "paper jam error".

  Who can help me?

  Hi @TesvanL,

  Welcome to the Forums of HP Support!

  I see that you are having paper jams on your HP ENVY 7640 e-all-in-one printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  You did a great job of troubleshooting to isolate the problem. Hand to recommend that you try the procedure described in the guide below, there is probably a hardware problem.

  • "Paper jam" error

  If the problem persists, I suggest to contact the HP support by phone.

  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet pro l7680 - paper jam error

  original title: HP Officejet pro l7680

  Guard gives me paper jam error. I removed all stuffed with material, redefinition and still not stop send MSG does anyone have any suggestions? Says the error is in the area of the print cartridge. Nothing there.

  Hello

  ·          The printer works much earlier?

  ·          What have the changes to the computer or the printer settings until the problem occurred?

  You can see the link given below to resolve the problem.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Hope that information was useful

• Paper jam error wrong Officejety of HP Pro 8500 has

  I canceled a print on my printer today and its giving me a paper jam that I can't get rid of feed! Ive checked all the forums without success? Please pelase y at - there some brilliant genius out there who can tell me how to solve this problem?   Thanks in advance for all irritable brilliance, you can offer!

  If you experience a paper jam error message it could be caused by a number of things such as dirty or damaged rollers.  I've included a helpful link to a document that could help you.

  Let me know if it helps.

• carriage jam message

  like others on the forum, I have only my printer today and won't get carriage jam message.

  I tried all of the actions of troubleshooting again and again and again, it will not be printed. There is nothing to prevent the transport of themselves.

  I'm really really frustrated to this topic and I am ready to return my printer and write a bad review on Amazon where I bought it. Help, please

  Thank you. my 14 year old son solved the problem, whatever it may be.

• 4500 paper jam error

  This machine worked well for me over the years. This morning, I tried to print and received the error - paper jam: clear and press OK. I pulled the paper at the back intact. Again, the printer immediately jams now as soon as I hit OK and the paper goes into the machine. If I stop and disconnect as soon as it's on, I get the paper jam error. I inspected inside the machine from the front and the back and see paperless. I had nothing out torn. In addition, the rolls all appear clean and that there are no even dust in the machine. I did the reboot with holding the # and 3 # 6. Whenever I give my language and location, I'm back for the paper jam: clear and press OK. If no document is loaded I still get the error if it is busy it gets pulled into a time jams. Removed the back stuck pages have 3 reels as dashes on any page about 2 inches down. I read like 45 Messages other users. Is there anything else I can try or should I start shopping?

  If you get the error message of paper jam and have even done the reset, nothing helps, the only other suggestion is to remove the ink cartridges and do a hard reset (remove the power cord at the back of the printer, while it is running and then plug it ten seconds later come back in).  While the ink is out, take a flashlight and look carefully where the ink goes.  I saw jams of real transportation continues to display the error message of paper jam.

  When you turn back on the printer by plugging the power cord in back in, look at transport, make sure that it moves freely.

  It is probably a machine off the power to the next level and can be more effort it is worth to take apart and find the exact speed the cause.  I'm sorry you're having this problem, but you have certainly confirmed that you did all the classic steps to fix this.  I hope this helps you.

• The J6480 paper jam error message will not reset

  I have a sinus J6480 2009 and it's been great!  -After printing 1 doc a transport jam has occurred.  After clearing the jam in the printer cartridge holder, I turned everything back on and a paper jam error message appeared.  I did everything - check all patterns, clean the rollers, unplugged and checked the duplexer - always error message.  Is there a way to reset this?

  Can someone help me please!

  Thank you!

  Brian DB

  Hello

  Maybe a few pieces of paper is still stuck inside. Try the following two and check if any stage of work:

  http://support.HP.com/us-en/document/c01314068

  http://support.HP.com/us-en/document/c01312792

• Having a carriage jam with your Officejet 8600?

  Gettting a carriage jam message and cannot get rid of it?

  Sometimes the ramasseherbe gets locked due to a paper jam. You can unplug it and move the carriage to the Center. Look to the right (the region where it comes from), search for any paper. Many times paper crumpled upward and is stuck in this field and transport cannot lock, because it is blocked.

  Here is a link that will help to transport also jam.

  http://support.HP.com/us-en/document/c02919171

  I hope this helps.