Cannot download Photoshop trial: "you have been disconnected" [was: help]

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• I get the message "You have been disconnected" - can not connect to download applications

  I get the message "You have been disconnected", even after the CC update. I created a new account today and have tried to uninstall and reinstall CC, but nothing has changed.

  Cannot access my account = impossible to download or access the apps that I need for work.

  After checking the forums, it seems to have occurred to many people. I wouldn't not so antsy if it wasn't for the fact that I need to immediately access a project.

  The cat does not, so someone please HELP!

  Val

  OK, so I've resorted to Twitter, but a lovely person under the name of Britt @AdobeCare gave me a helping hand, we were able to solve the problem. I post the links she sent me, I hope they will be useful to anyone who has the same problem.

  Solution 2 is what did it for me:

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

  I'm on a Mac, and the only problem I have encountered, it was that I couldn't reach the folder from the library of my user name (I think that the file was hidden) which prevented me to find the file opm.db that should be deleted.

  If this happens to you, try this:

  Open Finder, click Go (next to file, display, editing, etc.) and click go to folder...

  Then type in /Users/ [insert your profile name] / Library/Application Support/Adobe/OOBE

  That will reveal the opm.db that needs to be deleted.

  Click here for other ways to find the hidden folder: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  This is ultimately what has worked for me. After you delete the .db file, I revived CC and signed without problem.

  Hope this is useful to someone!

  XO

  Vale

• I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  I have paid, downloaded CC but when I try to download any application log in the box appears, I connect but he immediately returned to the top with "you have been disconnected. I'll just round and round. Someone at - it ideas?

  Hi Steven,

  Please check the contents of the link below and follow the steps mentioned in it to resolve the problem you are experiencing:

  https://helpx-internal.Corp.Adobe.com/content/help/en/creative-cloud/KB/unable-login-creat ive-cloud - 248.html

  Please let me know if this helped.

  -Harsha.

• Cannot access Windows Store. Error: App not available, either you have been disconnected from the Internet Server or access problem

  I recently bought a new vaio with touchscreen and win 8. the ' store became available? I clicked on the app and get this message: App not available, either you have been disconnected from the server or access to Internet number... something... not that is the case... .laptop is old 2 days... and I tried to put it in place... it's very frustrating... and I am hating victory 8 technology now...

  Original title: not like winning 8 all the

  Hi GESH78,

  -You are able to access the Internet outside of Windows Store?

  This issue may be caused if you are using the proxy settings, incorrect settings or store waiting for update needs to be installed on your computer. I would suggest trying the following steps and check if it helps.

  Step 1:

  Install all pending Windows updates and check if it makes a difference.

  To check updates

  one) open Windows Update in Control Panel by dragging it from the right edge of the screen, type Search (or, if you are using a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking Search), get into Windows Update in the search box, by typing or clicking on settings and then type or by clicking install optional updates.

  (b) in the left pane, press or click find updates, and then wait while Windows searches the latest updates for your PC.

  (c) if updates are found, tap or click install updates.

  Read and accept the terms of the license and then press or click Finish if the update requires it. You may be prompted for an administrator password or to confirm your choice.

  Step 2:

  I suggest you delete the Windows Store cache and check how it works.

  (a) press Windows + R logo

  (b) type wsreset.exe in the run window, and then press ENTER.

  Step 3:

  Disable the proxy connection

  If you use a Proxy connection, then try to disable the proxy connection and check.

  Follow the steps to turn off the proxy connection.

  (a) click on the gear box in the upper right corner in internet explore.

  (b) click on the Tools button and then click on Internet Options.

  (c) click on the Connections tab, then click LAN settings.

  (d) uncheck the use a proxy server for your LAN check box.

  (e) click ok.

  Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

• "you have been disconnected" message when you try to connect to the cloud

  Keep trying to connect on Cloud and get him "you have been disconnected" click here to connect, enter identification information and the process begins again. I can not any program downloaded to the software that I bought it.

  Hi Stephb17294292

  Please see this document

  https://helpx.Adobe.com/creative-cloud/KB/unable-login-creative-cloud-248.html

  We hope that you find it useful.

• Desktop Adobe Creative cloud says "you have been disconnected, please sign in again to continue.

  I just got a subscription for 1 year at Creative cloud earlier today to work on my college class at home. When I try to log in I get the message "You have been disconnected" immediately after the signing. I downloaded the application on a Macbook Pro to see if I get the same result, but I logged without fault. I tried the IMSLibReplacer (http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html) a couple times, but nothing changes. I have attached a picture of the application. Any advice would help!

  Thank you!

  

  Follow the solution 2 here, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• "You have been disconnected" when you use Windows Live Mail

  Hello

  Recently, when I open Windows Live Mail, sometimes Skype will be disconnected me with a message saying "you have been disconnected. What is the cause and how I fixed that?

  Unfortunately, it is a known problem and no solution is yet available.

  http://community.Skype.com/T5/Windows-desktop-client/having-to-log-back-into-Skype-every-time-I-open...

• You have been disconnected

  Good evening

  On 64-bit windows 8, I have Skype c. 6.20.0.104 (latest version), and as soon as I log in, I got disconnected, satating "!" You have been disconnected ".»

  I don't have any other computer running Skype with my account, or on a tablet or mobile... Can someone explain what to do next? I already reset the password 3 times, no luck.

  I uninstall Skype, install again, same problem.

  I'm the only person who got this problem on my family. My wife can connect - end right on my computer and unsigned, but for me, out in the 2-10 seconds after I log in.

  Help please.

  http://heartbeat.Skype.com/2014/09/i_keep_getting_signed_out.html

  Open your Skype account setup page:

  https://secure.Skype.com/portal/account/settings

  If your Skype account is bound with the Microsoft account, then try to separate them.

  https://support.Skype.com/en/FAQ/FA12211/how-do-i-unlink-my-Skype-and-Microsoft-or-Facebook-accounts

• When you reply to a post in a yahoo chat room, I suddenly said... you have been disconnected from the chat because you have accessed YAHOO! MESSENGER from another computer or device? That is what it is?

  When you reply to a post in a salon political discussion of yahoo, I suddenly get the message... you have been disconnected from the chat because you have accessed YAHOO! MESSENGER from another computer or device.  I did not as far as I know?  Thank you, Charles

  Hello

  The message "you have disconnected because you access Yahoo! Messenger from another computer or device." appears when you try to connect twice with the same Yahoo! ID. Someone knows your password and he at the same time connecting with you or you have Yahoo Multi Messenger and accidentally logging in twice. One solution is to change your Yahoo! password or not to use Yahoo Multi Messenger with the same ID.

  Good luck!

• you have been disconnected from gamespy, you have connected on another computer

  on fsx im having truble with lifting a session with a friend we can just connect to fly together and we always get connected to fsx as long as this message (you have been disconnected from gamespy, you have connected on another computer) also noticed that most of the flights free sessions are locked why? Dome one can help me solve this problem please

  Hello

  I suggest you follow the steps in the link and check if the problem persists:

  http://support.Microsoft.com/kb/819836

  You can also follow the steps in the link:

  http://support.Microsoft.com/kb/303032

  If the problem persists, you can communicate with FSX (Flight simulator x) support for other assistance and may also post you your request in the Flight simulator community. Please visit the link to contact FSX (Flight simulator x) support for assistance:

  http://support.Microsoft.com/GP/games-for-Windows

  http://www.flightsimulatorx.it/it/index.htm

  http://www.Microsoft.com/products/games/FSInsider/community/pages/default.aspx

• I can't connect you to creative cloud, whenever I log in, it says "You have been disconnected" and tells me to reconnect.

  I tired to re - install and tried all the troubleshooting suggested, including the abolition of the .db file. Nothing works. I need to reinstall my DVD LR6, but I can't do unless cloud creative work. This new system is difficult to operate properly. Help, please.

  (Windows 7 Ultimate on PC)

  Please refer to:

  • Adobe Creative Cloud connection errors
  • "You have been disconnected" error every time I try to connect to the desktop creative cloud application.

  Hope this helps you.

  Thank you

  Stéphane

• When I registered in cloud creative adobe, he repeats "you have been disconnected. What should I do?

  When I registered in cloud creative adobe, he repeats "you have been disconnected. What should I do?

  Hello

  Please check the help below document:

  https://helpx.Adobe.com/creative-cloud/KB/signed-out-sign-in-required-error-248.html

  You can also view the nets below where the issue has been addressed:

  https://forums.Adobe.com/thread/1324087

  https://forums.Adobe.com/thread/1329447

  https://forums.Adobe.com/thread/1385917

  Kind regards

  Sheena

• I tried to update and when I try to connect I get "you have been disconnected" and it will not let me go further.  What happens here?

  I tried to update and when I try to connect I get "you have been disconnected" and it will not let me go further.  What happens here?

  Hi Daryl

  Please follow: error "You have been disconnected" whenever I try to connect to the Cloud creative office application.

  See if that helps.

  Thank you

  Varun

• Signature in CC app gets "you have been disconnected.

  Had a pop up that says an update is available, click on the Adobe Updater, then opens the CC with the sign in the columns. I get my info, turns the small wheel, then I get "You have been disconnected" Please sign in to continue...

  Don't know what to do. Does anyone have a solution for this? Thanks in advance.

  I went through these stages and haven't seen anything offline. So until I come back here to tell you that it did not work I launched the application of CC and tried signing in.  It worked. I don't know what was the cause, but he seems himself to have worked on its own.

  Thanks for your help Megha.

• Creative cloud "you have been disconnected.

  How do I get connected to creative cloud?  I deleted the program and reinstalled.  I also tried to rename the OOBE folder and reinstall and still the problem.  Get Adobe together.  Help?

  Windows 8

  Hi Thomas,.

  Please check the help below document:

  https://helpx.Adobe.com/creative-cloud/KB/unable-login-creative-cloud-248.html

  You can also view the nets below where this issue has been addressed:

  "You have been disconnected" error every time I try to connect to the desktop creative cloud application.

  You have been disconnected

  How I fixed it: you have been signed in about 2 minutes!

  Kind regards

  Sheena