Cannot install drivers scanner clean desktop

Original title: installation neat Desk scanner and software; specificately driver

I took care of the Neat company office.  I'm running Vista 64. When I try to install the driver for the scanner, I get ".

The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if Windows install is not properly installed. Contact your support team. »

I searched on the internet for ansewers, but have found no answer. Can you help me?

Hello

·        Where did you try to download the drivers from?

·        Did you install and uninstall a program before on the system?

It could be that the Windows Installer is damaged. I suggest you to download the latest version of Windows installed on the system. Click on the link below.

Windows Installer 4.5 is available

http://support.Microsoft.com/kb/942288

To further support I suggest you to contact the manufacturer. Check the links below.

http://www.NeatCo.com/support/calibrating-your-scanner

http://www.NeatCo.com/home.aspx

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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