Cannot run the sfc/scannow because of administrator rights

Hello

Logged in as administrator, I tried to do a sfc/scannow.  I denied my privilege to administrator in normal mode.  So, I disconnected then connected to the Internet in Safe Mode and try from there.  I was able to do the analysis.  I found tons of "Ignore duplicate files" in the CBS. Newspaper.

My first question is, why me I refused the privilege to do the scan in normal Mode using my administrator. privileges?

Second question, which means 'Ignoring duplicate files' and why are there so many of them in convertible bonds. Open a session?  These files are from winsxs, System32, SysWOW64, Program Files and many others.

I really appreciate your help.

Putthe

Hello

the answer to your first question is - you must run CMD (elevated command prompt) as Administrator:

http://support.Microsoft.com/kb/929833/en

Click on start - search box planning CMD and the result a click right on cmd.exe and choose 'run as administrator'.

See here:

https://SkyDrive.live.com/#! /?CID=23fd66efd8d06b76&SC=photos&UC=1&ID=23FD66EFD8D06B76%21113!CID=23FD66EFD8D06B76&ID=23FD66EFD8D06B76%21137&SC=photos

and here, you can write "sfc/scannow".

And second question - can we copy here a few lines (about 5 lines of error) of the CBS file. OPEN A SESSION?

LC

Tags: Windows

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    and the repair operation
    2012-07-29 15:30:33, 000000e0 CSI Info [SR] verification complete
    2012-07-29 15:30:34, Info CSI [SR] 000000e1 check 100 (0
    x 00000064) components
    2012-07-29 15:30:34, Info CSI 000000e2 [SR] beginning verify
    and the repair operation
    2012 07-29 15:30:37, CSI Info 000000e4 Verify [SR] full
    2012-07-29 15:30:37, info CSI 000000e5 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:37, info CSI 000000e6 verify start [SR]
    and the repair operation
    2012-07-29 15:30:38, Info CSI [SR] 000000e7 can not check co
    files mposante for 2149b2158bd96fd6f2822a85eab7e135, Version = 1.0.6001.18551, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:6595b64144ccf1df}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012-07-29 15:30:39, 000000e9 CSI Info [SR] verification complete
    2012-07-29 15:30:40, info CSI 000000ea [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:40, info CSI 000000eb verify start [SR]
    and the repair operation
    2012-07-29 15:30:41, 000000ec CSI Info [SR] cannot be verified co
    files mposante for 2f63d026d754a8db019f0dc3628c7956, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:30:42, 000000ee CSI Info [SR] verification complete
    2012-07-29 15:30:42, info CSI 000000ef [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:42, info CSI 000000f0 verify start [SR]
    and the repair operation
    2012-07-29 15:30:44, 000000f1 CSI Info [SR] cannot be verified co
    files mposante for 37bad053109c1ba5e6cbc63d747eecc7, Version = 1.1.6001.18551, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:6595b64144ccf1df}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (FALSE)
    2012-07-29 15:30:44, 000000f3 CSI Info [SR] verification complete
    2012-07-29 15:30:45, info CSI 000000f4 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:45, info CSI 000000f5 verify start [SR]
    and the repair operation
    2012-07-29 15:30:47, 000000f7 CSI Info [SR] verification complete
    2012-07-29 15:30:48, info CSI 000000f8 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:48, info CSI 000000f9 verify start [SR]
    and the repair operation
    2012-07-29 15:30:49, 000000fa CSI Info [SR] cannot be verified co
    files mposante for 4857475077b555ed33e5111d715efd70, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
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    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
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    2012-07-29 15:30:50, info CSI 000000fe [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:50, info CSI 000000ff verify start [SR]
    and the repair operation
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    files mposante for 5200c2ac8c8c53edef36bc7fe456c18a, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
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    2012-07-29 15:30:53, info CSI 00000103 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:30:53, info CSI 00000104 [SR] beginning verify
    and the repair operation
    2012 07-29 15:30:55, info CSI 00000106 [SR] verification complete
    2012-07-29 15:30:56, info CSI 00000107 [SR] check 100 (0
    x 00000064) components
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    and the repair operation
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    files mposante for 61938ea6c8a81f63a790d27b6cf8f16e, Version = 6.0.6001.18426, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (FALSE)
    2012-07-29 15:30:58, CSI Info 0000010b Verify [SR] full
    2012-07-29 15:30:59, info CSI 0000010 c [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:30:59, info CSI 0000010 d [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:01, Info CSI 0000010f [SR] Verify complete
    2012-07-29 15:31:01, info CSI 00000110 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:01, info CSI 00000111 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:05, info CSI 00000113 [SR] verification complete
    2012-07-29 15:31:05, info CSI 00000114 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:05, info CSI 00000115 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:07, info CSI 00000117 [SR] verification complete
    2012-07-29 15:31:08, info CSI 00000118 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:08, info CSI 00000119 [SR] beginning verify
    and the repair operation
    2012-07-29 15:31:10, CSI Info 0000011b Verify [SR] full
    2012-07-29 15:31:11, info CSI 0000011 c [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:11, info CSI 0000011 d [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:15, Info CSI 0000011f [SR] Verify complete
    2012-07-29 15:31:15, info CSI 00000120 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:15, info CSI 00000121 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:17, info CSI 00000123 [SR] verification complete
    2012-07-29 15:31:18, info CSI 00000124 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:18, info CSI 00000125 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:21, info CSI 00000126 [SR] cannot be verified co
    files mposante for b246b8b2fc232b1823de7cc95d2ad8cb, Version = 6.0.6001.18426, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:31:21, info CSI 00000128 [SR] verification complete
    2012-07-29 15:31:22, info CSI 00000129 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:31:22, info CSI 0000012a verify start [SR]
    and the repair operation
    2012 07-29 15:31:24, CSI Info 0000012 c [SR] verification complete
    2012-07-29 15:31:25, info CSI [SR] 0000012d check 100 (0
    x 00000064) components
    2012-07-29 15:31:25, info CSI 0000012e verify start [SR]
    and the repair operation
    2012-07-29 15:31:27, CSI 0000012f [SR] Info cannot be verified co
    files mposante for c14dc8477e46e9a63d64b6e08d5791c3, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:31:27, info CSI 00000131 [SR] verification complete
    2012-07-29 15:31:28, info CSI 00000132 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:28, info CSI 00000133 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:30, info CSI 00000135 [SR] verification complete
    2012-07-29 15:31:30, info CSI 00000136 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:30, info CSI 00000137 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:32, info CSI 00000138 [SR] cannot be verified co
    files mposante for d53a8c69bdc376747b8a05f13e3c7b8c, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012-07-29 15:31:33, CSI Info 0000013a Verify [SR] full
    2012-07-29 15:31:33, info CSI 0000013b [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:31:33, info CSI 0000013 c [SR] beginning verify
    and the repair operation
    2012-07-29 15:31:36, Info CSI 0000013e [SR] full Verify
    2012-07-29 15:31:36, info CSI 0000013f [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:36, info CSI 00000140 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:42, info CSI 00000142 [SR] verification complete
    2012-07-29 15:31:43, info CSI 00000143 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:43, info CSI 00000144 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:43, info CSI 00000145 [SR] cannot be verified co
    files mposante for e8ecb225ded34cf1c95d86a0b62c0df1, Version = 6.0.6002.18490, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012-07-29 15:31:45, Info CSI 00000147 [SR] check complete
    2012-07-29 15:31:46, info CSI 00000148 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:46, info CSI 00000149 [SR] beginning verify
    and the repair operation
    2012-07-29 15:31:48, CSI Info 0000014b Verify [SR] full
    2012-07-29 15:31:49, info CSI 0000014 c [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:49, info CSI 0000014 d [SR] beginning verify
    and the repair operation
    2012-07-29 15:31:49, CSI 0000014e [SR] Info cannot be verified co
    files mposante for ff2aece97c0e1cb2653c15e0fecbce68, Version = 6.0.6002.18407, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:31:54, info CSI 00000150 [SR] verification complete
    2012-07-29 15:31:54, info CSI 00000151 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:54, info CSI 00000152 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:59, info CSI 00000153 [SR] cannot repair me
    House file [l:20 {10}] "pcasvc.dll" Microsoft-Windows-Application-experience-Pro
    Gram-Compatibility-Assistant, Version 6.0.6001.18000, pA = PROCESSOR_ARCHITECT =
    URE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b
    {: 31bf3856ad364e35}, type neutral, PublicKey neutral, TypeName neutral in the sto
    Re, the file is missing
    2012 07-29 15:32:02, info CSI 00000154 [SR] cannot repair me
    House file [l:20 {10}] "pcasvc.dll" Microsoft-Windows-Application-experience-Pro
    Gram-Compatibility-Assistant, Version 6.0.6001.18000, pA = PROCESSOR_ARCHITECT =
    URE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b
    {: 31bf3856ad364e35}, type neutral, PublicKey neutral, TypeName neutral in the sto
    Re, the file is missing
    2012-07-29 15:32:02, info CSI 00000155 [SR] this component w
    referenced under the name of [l:158 {79}] "Package_20_for_KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1"
    ".18000.936330 - 33_neutral_GDR".
    2012 07-29 15:32:03, info CSI 00000156 [SR] couldn't reproj
    ECT corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\Windows\System32"\[l:20{10}]"PC
    ASVC.dll '; source file in the store is also corrupted
    2012 07-29 15:32:03, info CSI 00000158 [SR] verification complete
    2012-07-29 15:32:04, info CSI 00000159 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:32:04, info CSI 0000015a verify start [SR]
    and the repair operation
    2012 07-29 15:32:10, CSI Info 0000015 c [SR] verification complete
    2012-07-29 15:32:11, info CSI 0000015 d [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:32:11, info CSI 0000015e verify start [SR]
    and the repair operation
    2012-07-29 15:32:18, Info CSI 00000161 [SR] check complete
    2012-07-29 15:32:19, info CSI 00000162 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:32:19, info CSI 00000163 [SR] beginning verify
    and the repair operation
    2012 07-29 15:32:26, info CSI 00000166 [SR] verification complete
    2012-07-29 15:32:27, info CSI 00000167 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:32:27, info CSI 00000168 [SR] beginning verify
    and the repair operation
    2012-07-29 15:32:34, CSI Info 0000016a Verify [SR] full
    2012-07-29 15:32:35, Info CSI 0000016 b [SR] 100 (0 check
    x 00000064) components
    2012-07-29 15:32:35, Info CSI 0000016 c [SR] beginning verify
    and the repair operation
    2012 07-29 15:32:52, info CSI 00000174 [SR] verification complete
    2012-07-29 15:32:53, info CSI 00000175 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:32:53, info CSI 00000176 [SR] beginning verify
    and the repair operation
    2012-07-29 15:33:04, CSI Info 0000017a Verify [SR] full
    2012-07-29 15:33:05, info CSI 0000017b [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:33:05, info CSI 0000017 c [SR] beginning verify
    and the repair operation
    2012-07-29 15:33:12, Info CSI 0000017e [SR] full Verify
    2012-07-29 15:33:13, info CSI 0000017f [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:33:13, info CSI 00000180 [SR] beginning verify
    and the repair operation
    2012 07-29 15:33:28, info CSI 00000182 [SR] verification complete
    2012-07-29 15:33:29, info CSI 00000183 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:33:29, info CSI 00000184 [SR] beginning verify
    and the repair operation
    2012 07-29 15:33:42, info CSI 00000186 [SR] verification complete
    2012-07-29 15:33:43, info CSI 00000187 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:33:43, info CSI 00000188 [SR] beginning verify
    and the repair operation
    2012-07-29 15:34:02, CSI Info 0000018a Verify [SR] full
    2012-07-29 15:34:02, info CSI 0000018 [SR] b check 100 (0
    x 00000064) components
    2012 07-29 15:34:02, info CSI 0000018 c [SR] beginning verify
    and the repair operation
    2012 07-29 15:34:11, Info CSI 0000018 d [SR] cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-EucrosiaUPC, Version = 6.0.600
    2.18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope =
    1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neut.
    RAL, PublicKey neutral, the manifest may be damaged (REAL)
    2012-07-29 15:34:11, CSI 0000018e [SR] Info cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-TrebuchetMS, Version = 6.0.600
    2.18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope =
    1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neut.
    RAL, PublicKey neutral, the manifest may be damaged (REAL)
    2012-07-29 15:34:12, CSI 0000018f [SR] Info cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-ArialBlack, Version = 6.0.6002
    . 18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
    nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutr
    Al, PublicKey neutral, the manifest may be damaged (REAL)
    2012 07-29 15:34:12, info CSI 00000190 [SR] cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-JasmineUPC, Version = 6.0.6002
    . 18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
    nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutr
    Al, PublicKey neutral, the manifest may be damaged (REAL)
    2012 07-29 15:34:27, info CSI 00000194 [SR] verification complete
    2012-07-29 15:34:27, info CSI 00000195 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:34:27, info CSI 00000196 [SR] beginning verify
    and the repair operation
    2012 07-29 15:34:27, info CSI 00000197 [SR] cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-LeelawadeeBold, Version = 6.0.
    6002.18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope
    = nonSxS 1, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName n
    eutral, PublicKey neutral, the manifest may be damaged (REAL)

    C:\Windows\System32>Sfcdetails.txt
    'sfcdetails.txt' is not recognized as an internal or external command
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    Hello

    (1) what exactly happens when you try to install updates?

    (2) you get any error message?

    (3) what is the description for updates which are failed?

    I suggest you try the steps mentioned below and check if it helps.

    Method 1: Try to reset components to update Windows from the following link and then try to install the updates.

    http://support.Microsoft.com/kb/971058

    Method 2: To resolve this problem, I suggest to read the article below and follow the steps in the link and check if that helps.

    Note: It's also applies to windows 7:

     

    How to analyze the entries in log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista:

    http://support.Microsoft.com/kb/928228

    You can also consult the following link for more information:

    Troubleshoot problems with installing updates.

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Hope this information is useful.

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    Thank you.

    That seems pretty normal.

    I don't know how long it will take to isolate the point of failure here in the forums - you can see if MS WGA support can solve the problem without an installation repair or reformatting.

    Support of the WGA can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside of North America:
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    Seems a lot of people have this issue - how to fix? Yet once again, the fix does not work (says "this update is not applicable to your computer")

    Hello Dave,

    Thank you for your response.

    I appreciate your time and your concern.

    It is normal that the fix is made for the Windows 7 version without service pack 1.

    I hope you can try the following methods provided in the previous post.

    However, if the problem persists, I suggest you to uninstall and reinstall display drivers.

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    Please keep us updated on the status of the issue.

    Thank you

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    The lock, the lock again.

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    This fixed it for me.

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    Click Start, type: enable or disable windows features

    Press enter

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    Click OK

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    Hello

    Contact the computer manufacturer and ask them why F11 does not work to start recovery to factory settings...

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    They do normally for a low cost

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    And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

    And phone Activation may be necessary when you use the above installation method.

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    See you soon.

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    Thanks in advance.

    Bottom of GR

    Hi Fazil,

    Thanks for the help. But Vista gave me more problems, not just this one. A few days ago, I decided to upgrade to Windows 7. Problem solved.

    Thanks again.

    Bottom of GR

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    Hello

    Welcome to the Microsoft community. I've surely you will help find a solution on the issue of game Call of duty .

    1 have you connected as administrator to start the game?

    2. were you able to install the game successfully?

    3. What is the brand and model of the computer?

    4. have you already compare the minimum requirements for the game runs correctly on the computer?

    Method 1:

    What are the minimum requirements for the call of duty to work. Compare specifications with your computer.

    Operating system:          Windows Vista (Service Pack 2) or Windows 7

    CPU:      Intel Core 2 Duo E8200 2.66 GHz or AMD Phenom X 3 8750 2.4 GHz

    Memory: 2 GB for 32-bit operating system or 4 GB for the 64-bit operating system

    Hard disk space: 16 GB

    Graphics hardware:        NVIDIA GeForce 8800GT 512 MB or ATI Radeon HD 3870 512 MB

    Method 2:

    I suggest to refer to this article and run the game in check with the question administrator mode.

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    Hi,

     

    Thanks for posting your question in the Microsoft Community.

    From your problem description, I understand that you are unable to access the photo viewer; and also cannot access the desktop icons because they are changed to the photo viewer icon. Please let me know if you do not experience this problem.

    I understand the inconvenience caused to you. I'll help you solve the problem!

     

    Before troubleshooting, I have little information on the issue.

    1. did you of recent changes to the computer before this problem?

    Try the methods suggested in the article below and check after each method:

    Method 1: Icons change incorrectly in Windows: http://support.microsoft.com/kb/2396571

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    Method 2: Run scan files system (CFS) auditor, to repair missing or corrupted system files.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7: http://support.microsoft.com/kb/929833

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    It will be useful.

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    Try a reboot.

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    Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in system preferences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.

    Isolate a problem by using a different user account

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    Safe mode - on El Capitan

    Start Mode without failure-El Capitan.

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