Canon printer MX410 constantly goes offline on Windows 8

Hello

My Lenova Ideapad Z580 constantly 'loses' the shared wireless printer.  The only solution I have is to uninstall the driver, and then reinstall the driver to 'find' it on the network again.  Any reboots causes this to happen, but is found also at random times when the laptop has not been turned off.  We even reset the printer and then re-installed on the network in the event that something had changed there.  None of the other laptops in our House (using various platforms) has this problem, so I have to assume that there is an error in Windows 8.
I've had this laptop in April 2013, but this problem did not begin until July 2013, I think that an update may be the culprit.
Is this a known problem and is there a fix permanent, that I can use?  Thanks in advance for any help.

Hello

This problem can occur because the value of incorrect registry, incorrect printer or network sharing settings.

Method 1:
If the printer is offline, then try the following steps to connect to the network.

a. press windows + Q and type devices and printers.

b. right-click on the printer and click on see what's printing.

c. click on new print queue.

b. disable the printer offline use setting.

c. This resets the registry key to the correct value.

Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution.

Method 2:
If the problem persists, I suggest you try the procedure described in the article. Check if it helps.

Solve printer problems
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

See the article for more information.

Add a device or a PC to a network
http://Windows.Microsoft.com/en-us/Windows-8/Add-device-or-PC-to-network

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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