capable of printing on hp 3054a pc but can't scan.

screen on the printer says lost activation. Make sure that there is an active connection by clicking on the "manage computer scan" on the computer and retry your scan.  where is the button "manage the scan? Any help appreciated.

Click on the Solution Center.

1. select scan settings.

2. There will be a SCAN MANAGE on this tab.

You can also run the doctor print and scan. Here's a guy who will provide help to run it.

http://support.HP.com/us-en/document/c03275041

I would like to know if you find the setting.

Tags: HP Printers

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