CD/DVD does not not work CODE 10

I am trying to load a game on my laptop, but it keeps comin g upwards with this code error and says that the device does not work correctly

Hello

The Code 10 error code is generated when the Device Manager has not enough information or error that spread upwards by device drivers is not recognized by Device Manager.

Perform these steps and check if it solves the problem:

Step 1:

Refer to this article for help:
Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
http://support.Microsoft.com/kb/943104/

Step 2: Run Fixit diagnostic tool from the link below.

 Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116

Step 3: Run Fixit tool from this link:
Hardware devices do not work or are not detected in Windows:
http://support.Microsoft.com/GP/hardware_device_problems

 

Kind regards
Afzal Taher-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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