Cisco Tandberg SX20 status: OptionKeys HighDefinition: false

Similar Questions

• Cisco telepresence sx20

  Dear support team,

  I want to know how to configure cisco telepresence sx20.

  any body can help pls...

  Configuration Cisco Telepresence Sx20 is not easy to do. I think below link will help you for configuration.

  http://www.Cisco.com/c/dam/en/us/TD/docs/Telepresence/endpoint/quick-set-SX20/TC5/administrator_guide/sx20_quickset_administrator_guide_tc51.PDF

• Cisco TelePresence SX20 + VCS 8.2 Server and Skype for business 2015

  Nice day! My name is Dimitri! Have Cisco TelePresence SX20 + VCS 8.2 Server and Skype for business 2015. Is it possible to set up a conference call SFB and appeal to all subscribers of this conference? At present, we can only call on a single client and SFB. We have the current version of the software TCNC5.1.4.295090 SX20 - is it possible he obnoviti 7, and it will help to improve the situation? Thank you!

  I'm no expert on this technology, but I have some idea and already deployed some projects dealing with the integration of Cisco (CUCM, VCS) video infrastructure to Microsoft video infra like Lync. It would be the same process to make it work in your case.

  How does your deployed SFB? How do you do a conference for audio and video, participants can join the conference by dialing?

  • Mediation server would be required as a front-end server for you to integrate IP/PBXS using SIP trunk to enable voice (audio) Conference with the participants to the PSTN.
  • AVMCU Should be (Audio video Multipoint Conferencing Unit) will host the video conference that will include video endpoints as participants.
  • Video of Interop (SCREW) Server would be required to interface your SFB to third video conference infrastructure such as Cisco UCM or VCS for the endpoints Cisco call client SFB of endpoint of Cisco to participate to the conference organised on SFB by dialing the conference number.

  I'd say contact your AM SFB or Support as well for queries about how to plan your infrastructure SFB and direction.

  Kind regards

  Acevirgil

• Mounting ears for a Cisco/Tandberg C40

  I've been going around in circles now for weeks.  Anyone where I can retrieve a set of ears for a Cisco/Tandberg C40 system rack?

  I have a lot here that will not be used, which you can have for free. PM me with details.

  

  /Jens

• Double screen in Cisco Telepresence SX20

  Hi all

  I have a recently installed SX20 units which are registered on a VCS. the unit has the following options installed.

  NaturalPresenter / MultiSite / PremiumResolution / DualDisplay

  When I make a call to another site and I m send a content, I´d like to see on the screen on the left side in full screen the remote site.

  And on the right screen, I need see what I m sending.

  Anyone know how to make this configuration?

  You suggest you have a look on the Administrator's guide, choose the one corresponding to the version of software you are using: http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-quick-set-series/products-maintenance-guides-list.html

  Go to control panel, category "Vidéo", "monitors:, select 'Dual' or 'DualPresentationOnly'. '. See screenshot below:

  SX20.gif

  

  Go to the video output and output hdmi 1 and hdmi 2 value what configuration you need. monitor i.e. first, second, presentation only, see the screenshot below:

  .

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Cisco TelePresence SX20 with laptop

  I use a Cisco TelePresence as autonomous SX20 endpoint configured with a public IP address (in Pakistan). I want to connect a portable computer (to Canada) to start video conferencing using the portable camera. Please advice me the software to install on the laptop so that I can start with my SX20 videoconferencing based on IP configured on my SX20.

  To understand kindly refer to the disposal of partner network.

  Please help me its urgent.

  Hello

  www.ciscojabbervideo.com

  BR Oleksandr

• Cisco Telepresence SX20 and Touch 8 Configuration after paired

  Hello

  I successfully connected and combined the SX20 Cisco's Telepresence and Cisco Telepresence Touch 8. Before using the 8 key, we used the remote control instead. As a result, I have two questions about this.

  1. as far as I know, when I use the 8 key, the remote control cannot be used. Is it possible to use both of them?

  2. How can I change the background of my SX20 touch 8? Previously, the remote I can easily choose the background for my SX20. But after pairing with Touch 8, background in my SX20 become a blue large clock. I really want to have a different background but cannot find the way how to change.

  Any help would be appreciated.

  Thank you.

  Sincerely,

  Bagus Hanindhito

  After you connect the 8 Touch, you can still use the remote control, you will need to put on the SX20:

  SystemUnit MenuType experimental configuration: full

  I think that the standard background when using a touchscreen device is what you see, blue with large clock.  However, after the MenuType return in full which will give you the full OSD which is used with the remote and not that of the button, you may be able to change the background then.

• Ways to receive calls from address book on Cisco Telepresence SX20?

  I got many unknown calls on my teleconferencing equipment and I would like to know if there are ways to block these calls or even perhaps only to receive calls on the address book.

  This has been discussed before in the forums many times more.  Take a look at some of the following threads:

  • nuisance-h323-call-sx20
  • Ghost-calls-tandberg e20
  • sourceh323idcisco-incomingcalls
  • VCS-sip-abuse-reported

  If your endpoint has a public IP address, depending on the configuration of endpoint, you could get behind a NAT device or restrict access of your firewall to allow only specific IP addresses this conference you with.  If you use H323, you must also disable SIP endpoint.

• Cisco Power SX20 red button...

  Hello

  I am currently living a situation
  SX20 start-up, power LED button turns red
  Check manual say it's series camera mode
  But the SX20 is unable the normal startup
  How can I do to relieve the series camera mode?

  http://ImageShack.com/a/img910/1033/lWd2cF.jpg

  http://ImageShack.com/a/img537/4856/byAnpT.jpg

  Try closing the SX20 using the power button, disconnect/reconnect the power cable and then turn it on again the SX20.  Take a look at the troubleshooting-ex-series-mx-series-sx-and-c-series-codecs paper on pg 33.

• Integration of the Cisco Telepresence SX20 with Cisco Telepresence EX60

  Hi all

  I have a question, I have the following device:

  -SX20 together

  -EX60 with touchscreen controller

  Do I know if the EX60 can be deployed in an environment SX20? as each of them as functions of call I don't know if it will be in conflict or not because I have little knowledge about the voice and video. If the device can be integrated, can I request a deployment guide, the configuration guide on these? Thank you very much!

  If your devices are not connected to any call (VCS or CUCM) control, search for SX20 autonomous in the forums - there are many threads that describe what you need to configure the settings.  Do the same configuration on the SX and exodus once this is done, you should be able to call the IP address of one of the other.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• On Cisco telepresence SX20

  Hi telepresence Experts.

  When I connect my laptop with the sx20 and click on 'call tab control' a message presented in the two screens of the laptop. The message is "Snapshots require the option RemoteMonitoring key. Would you tell me the reason and function of 'Ctrl tab call' please...

  Thanks in advance.

  Concerning

  Nizam

  Suggest you take a look at the admin guide - page 10 shows you from everything about the web interface.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Cisco TANDBERG CTMS Analytics Extension

  Greetings

  I managed to create the analytical database running the PrepareDatabase script and it worked and going to plan

  When I try to create the analysis database executes the PrepareAnalysisServiceDatabase run below question

  ===================================

  Can not run the script.

  ===================================

  Object reference is not set to an instance of an object. (ConnectionDlg)

  ------------------------------

  Location of the program:

  at Microsoft.SqlServer.Management.UI.ConnectionDlg.LoginControl.UpdateInstanceLabel)

  to Microsoft.SqlServer.Management.UI.ConnectionDlg.LoginControl.Sync (UIConnectionInfo above)

  at Microsoft.SqlServer.Management.UI.ConnectionDlg.ConnectionDialog.DoOneTimeInitialization)

  to Microsoft.SqlServer.Management.UI.ConnectionDlg.ConnectionDialog.TryToConnect (parent of IWin32Window, UIConnectionInfo, connectInfo, IDbConnection & connection)

  at Microsoft.SqlServer.Management.UI.VSIntegration.Editors.ScriptAndResultsEditorControl.Connect)

  at Microsoft.SqlServer.Management.UI.VSIntegration.Editors.ScriptAndResultsEditorControl.EnsureConnectionForResults)

  at Microsoft.SqlServer.Management.UI.VSIntegration.Editors.ScriptAndResultsEditorControl.OnExecScript (Object sender, EventArgs one)

  Our installation program

  -----------------------------------------------------------------------------------------

  We are currently running SQL 2008 R2 Standard

  Authentication: SQL

  PrepareDatabaseDB name: tmsng_dwh

  Name Attempeted PrepareAnalysisServiceDatabase DB: tmsng_dwhasdb

  We try to run script

  -----------------------------------------------------------------------------------------

  http://schemas.Microsoft.com/AnalysisServices/2003/engine' Transaction = "true" >

  http://schemas.Microsoft.com/AnalysisServices/2003/engine">

  "" http://www.w3.org/2001/XMLSchema"xmlns: xsi ="http://www.w3.org/2001/XMLSchema-instance"xmlns:ddl2 ="http://schemas.microsoft.com/analysisservices/2003/engine/2"xmlns:ddl2_2 ="http://schemas.microsoft.com/analysisservices/2003/engine/2/2">."

  tmsng_dwhAsDb

  tmsng_dwhAsDb

  1033

  Latin1_General_CI_AS

  ImpersonateServiceAccount

  http://schemas.Microsoft.com/AnalysisServices/2003/engine">

  tmsng_dwhAsDb

  "" http://www.w3.org/2001/XMLSchema"xmlns: xsi ="http://www.w3.org/2001/XMLSchema-instance"xmlns:ddl2 ="http://schemas.microsoft.com/analysisservices/2003/engine/2"xmlns:ddl2_2 ="http://schemas.microsoft.com/analysisservices/2003/engine/2/2">."

  Owner

  Owner

  TMS

  http://schemas.Microsoft.com/AnalysisServices/2003/engine">

  tmsng_dwhAsDb

  "" http://www.w3.org/2001/XMLSchema"xmlns: xsi ="http://www.w3.org/2001/XMLSchema-instance"xmlns:ddl2 ="http://schemas.microsoft.com/analysisservices/2003/engine/2"xmlns:ddl2_2 ="http://schemas.microsoft.com/analysisservices/2003/engine/2/2">."

  OwnerRolePermission

  Owner

  Owner

  true

  Permit

  Permit

  true

  

  

  Hello

  This is because you are running the script 'PrepareAnalysisServiceDatabase.xmla' in the database engine. You need to connect to Analysis Services, and then run the script.

  I see that our documentation is not exactly clear about this. I'll take the installation of Cisco TMSAE guide updated.

  Kind regards

  Kjetil

• Simple question on a Cisco/Tandberg C20 codec

  Hi guys,.

  I would like to ask your advice on a question, one of our customers recently raised; Here's the short story:

  After that his ISP set at level a GK Radvision, customer knew no video, on its C20s, multi point conferences (video was successfully sent well).

  After an initial diagnosis, the customer said that the question can be put in the C20 non acceptance/negotiation QCIF video Protocol (used in Radvision and other old stuff eventually to join the Conference).

  As a solution, ISP has suggested to activate via SSH (command API) specific C20 (QCIF) Protocol (which is apparently not enabled by default... According to the ISP support)

  Now, I know, C20 already supports QCIF and has to be without having to activate it via the specific shell commands!

  ... Besides there no reference in the documentation of the API C20 on a specific command.

  What I suspect is that from time to time, an old codec ISDN connects to the Conference (perhaps as a first candidate) and somehow requires the MCU to negotiate some weird codec leading to no video (... Indeed, we saw through a troubleshooting session, conneting that theree different IP partecipants and we have not had any problems at all!).

  Could you please let me know if I am mistaken and C20 accepts indeed default QCIF? ... If Yes, please could you me the command to allow it?

  Thank you very much!

  -Andrea

  You're right C20 QCIF support in the default configuration, and no need to add a special command for him to allow.

  Just for example, below is capset(2) terminal of C20 redefining this as video can be receive and including QCIF with multiple video Protocol.

  ================================================================

  BEGINNING of incoming MESSAGE H245LO-1

  capabilityTableEntryNumber 12,

  capacity receiveVideoCapability: h263VideoCapability:

  {

  qcifMPI 1,.<== support="" for="" decoding="" qcif="" for="">

  cifMPI 1,.

  cif4MPI 1,.

  maxBitRate 20000,

  unrestrictedVector FALSE,

  arithmeticCoding FALSE,

  advancedPrediction FALSE,

  pbFrames FALSE,

  temporalSpatialTradeOffCapability FALSE,

  errorCompensation FALSE,

  h263Options

  {

  capabilityTableEntryNumber 14,

  capacity receiveVideoCapability: h261VideoCapability:

  {

  qcifMPI 1,.<== support="" for="" decoding="" qcif="" for="">

  cifMPI 1,.

  temporalSpatialTradeOffCapability FALSE,

  maxBitRate 19200,

  stillImageTransmission TRUE

  capabilityTableEntryNumber 18,

  capacity receiveVideoCapability: extendedVideoCapability:

  h263VideoCapability:

  {

  qcifMPI 1,.<== support="" for="" decoding="" qcif="" for="">

  cifMPI 1,.

  cif4MPI 1,.

  maxBitRate 20000,

  unrestrictedVector FALSE,

  arithmeticCoding FALSE,

  advancedPrediction FALSE,

  pbFrames FALSE,

  temporalSpatialTradeOffCapability FALSE,

  errorCompensation FALSE

  ================================================================

  Although using QCIF with C20 is little lose capacity C20 power video treatment, but interesting to understand why the software upgrade of Radvision GK introduce one-way video problem.

  Application of C20 log will definitely help to identify or at least limit the first cause of this.

• Cisco/Tandberg E20 - reset password

  Hello

  I have looked everywhere but can't find information about how to reset the password on the E20 unit.

  The unit given TE1 software installed and is currently in bad user name or password.

  Is there a guide on how to do this?

  I'm glad it worked out. Be sure to mark the answer as the correct answer for others. Thank you.

  Sent by Cisco Support technique iPhone App

• Cisco Telepresence SX20 H323 autonomous "no video call.

  This system can receive calls IP to external systems. But when I dial to test outgoing calls (IP calls) see the other side of the call to come and he received but no video/audio on their side. On the side of the appellant, I receive the following message if poster on the screen "no video in" then the call ends. The only messages in the log are below.

  Log messages:

  WARNING: Default call Protocol

  The default call protocol is set to H323, but the system is not registered on this Protocol. The system isn't able to make all the calls. Please change the default call Protocol, verify that Protocol is enabled, or check the configuration of H323.

  Caution: setting up an IPv6 address

  The IPv6 address configuration is statically defined for an invalid address (or mask, gateway or subnet). Enable the DHCP, or enter a valid static IPv6 assignment

  Oh yes, whenever you deal with video, any type of inspection of the firewall must be disabled because it could cause a delay or simply no video sent/received.