Color LaserJet CP1025nw - light of Attention on

Hello! I hope someone can help with a preview on a printer problem, I have.

Here goes...

It of almost 1 year out of the box and has stopped working. When I turn it on, the amber attention LED flashes and stays on. The Green led also lights up. When I try to print a Setup page a window pops up saying: "Unable to establish two-way communication with the device." It is plugged in and that the power cords and usb are intact.

There is no jam that I can see. I can't turn the cartridges to see if there is anything wrong or to replace them, even if that was the case.

I feel like it happened after I installed the update of the firmware.

I'm on mac os 10.5.8

What I tried:

• Shooting printer / disconnecting operations 'x' down for 30 seconds before turning back on

• Uninstall and then reinstall the driver from the floppy disk supplied in the package

• Uninstall and then reinstall the latest drivers downloaded from HP

• Reset the system preferences print system

• It scream

Any help would be greatly appreciated. Thank you!

I'm sorry to hear that.  I have this lift to the right people.  You should hear from them before, for a long time.

Tags: HP Printers

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