Connection disappeared for scanning etc via PC control

All of a sudden I lost communication with the printer for the "command" scan, a.s.o. Inc.-data for a few years, I could choose the type of scan (pdf, photo, e-mail) from my PC, but something happened and now I couldn't control anything. HPDr-program could communicate and "adjust the scanning. WIn 7 64 bit. I try to download new drivers, tried to connect both wireless and USB. That's happened?

Hi erhal,.

It seems to me that you were unable to delete the driver from the print server properties, and you have several icons printer Photosmart 5510 in 'units and printers '. Let's start with the removal of several printers.

  1. Open printers by clicking the start , by clicking on Control Panel, hardware and sound, and then clickingPrinters.

  2. Right-click the printer that you want to delete and then click on remove.

    If you can't delete the printer, right-click again, click Run as administrator, and then click on remove.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    - source

    Once the printers are deleted, do not add the printer in this window, click Start > file HP > Photosmart 5510 folder > open HP Setup and software.

Tags: HP Printers

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