Dell R820 power in case of failure of the firmware

I updated the firmware on my server R820, what I did on several other PE Dell similar if not the same model. This time something weird happened. All the device turned off and only would not return. I left it there for a few minutes see if it was just doing its thing and would itself have power back on. The front of the server has lost power completely. I could not the power button to work or anything like that. Finally, I had to pull the plug and then plug it in again and I was able to fire again.

Well, now, I get an error error detected power supply configuration at startup. If I look at OpenManage, it says that the PS1 is very good, gives me readings, etc. If I look at the PS2, it said NA for everything except that he detected presence Configuration error.

They both work well before this update, so I don't know what happened.

A way to solve this problem for the power supply issue?

Thank you.

-Jason

Hello Jason

It seems that the FW update may have failed and the PSU will probably have to be replaced. I suggest that you try to perform the FW update again. If this is not successful then you should try to switch on/off the system with just the 2 power supply of the system. If power supplies are different revisions FW then a shift occurs and it will be disabled, so POWER 2 block does seem in line with 1 power supply of the system.

Thank you

Tags: Dell Servers

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