DeskJet 3510: HP Deskjet 3510 not scan wireless

Similar Questions

• DeskJet 3510 will not scan wireless on OS 10.9

  I have a 3510 Deskjet which worked fine wirelessly on my old Mac with Snow Leopard. I recently bought a new IMac with OS Mavericks 10.9.5. The printer will print wireless but not scan wireless. It will scan only with the attached USB cable. I uninstalled and reinstalled the latest version of the HP software. When I disconnect the USB it is said that the wireless connection cannot be found. I have reset the wireless connection, and it's good. What I'm missing here?

  Hey @hellis,

  Welcome to the Forums of HP Support!

  I would like to help you today with the resolution of the scanning wireless problem you encounter on your Mac OS X 10.9.5 operating system with your HP Deskjet 3510 e-all-in-one printer. I understand that you have already uninstalled and reinstalled and tested via USB cable without success. Right now I'm going to guide you through some additional troubleshooting for this problem to scan wireless.

  Step 1: Uninstall the drivers and software:

  First of all, I will have you reset the printing system on your Mac computer. This will remove any printer of your printed folder and Scan, but does not uninstall printers. You must use other printers once the reset complete simply click on the (+) sign more to add than these other printers back into your Mac. Make sure they are connected via a connection by USB cable or network. Do not add your Deskjet still back in.

  Please click here to know how to reset the printing system. Just follow the steps to "reset the printing in OS X Lion system"

  Once the reset is complete, please select: uninstalling the printer software and race through the steps in Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9 for the method that you used to install your printer.

  Once the printer is uninstalled, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  1. Please click here to download the latest drivers for your printer.
  2. Click on the download button
  3. Follow the steps on the screen to reinstall your printer.

  Once the reinstallation is completed, please make sure that your printer is added to your Mac with the appropriate driver. Avoid the Airprint driver because it allows that capacity print based and not scanning.

  1. click on the menu Apple and then click on System Preferences.

  2. click on Print & Scanand then check if the name of your printer appears in the list of Printers .

  3. If your printer is listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the sign minus (), then remove the printer. Once the printer is deleted, click the plus sign (), click Add a printer or a Scanner, click the name of your printer with Hello , like the kind.

  4. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu.

  5. click Add to add the printer to the list.

  Source: Install your HP printer driver and software for Mac OS X

  Once the printer is reinstalled successfully by using the correct driver, please test the printing and scanning functionality.

  Please let me know if the steps I have provided resolve your scan wireless problems. Good luck!

• HP Officejet 150: Can not scan wireless

  I have a HP all-in-ONE Officejet 150 and that you are unable to scan wireless.  Right now, I can't even the bluetooth icon to turn blue, although it said that the radio is on.  I took my old printer because of such problems.  I handed to factory, combined with my Sony computer, but it does not recognize my computer.  Suggestions?  I can use a cable and get it to the scan, but that defeats the purpose of bluetooth technology.

  Hi @Dragonbebe,

  Welcome to the HP Forums!

  I understand that you can not scan wireless with your mobile printer HP Officejet 150. I'm happy to discuss this issue for you!

  This printer can only scan with the printer cable USB is plugged. As the wireless Bluetooth connection is strictly to be printed. Please see the user's Guide, for more information your printer.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope that answers your question and have a nice day!

• 3545e DeskJet: 3545e deskjet will not scan through usb or wireless. Driver error

  My deskjet all in a single 3545e has stopped scanning.  I get the following error page when you try to scan:

  

  I ran the tool Dr. and received the following message:

  

  I did as suggested, but it made no difference.  I then checked the usb cord, but it seems to work very well.  So I uninstalled and reinstalled the printer, but I still have the same error messages.

  What can I do?  It of the fine print but will not scan...

  Thanks in advance for any help you can provide.

  Hi @bhjat,

  It may be a good idea to test the ability of computers to analyze. Try using one of the following methods to scan;

  Fax and scanning the Windows Instructions

  1. Place the item you want to scan on the scanner glass, or load in the ADF (ADF) documents, if your printer has one.

• Can not scan wireless to the printer to the computer

  I can't scan my Photosmart Wireless B110 printer wireless to my laptop using Windows 7 IE. I can scan wireless using the laptop, which shows that the system can work. It allows to analyze all right, but it just stopped and I tried everything I can find on the site of HP. I deleted the printer and that restored it and I uninstalled all the software and tried to reinstall it but kept getting fatal error message saying that there is a newer version of the same software already on my computer, even though I had removed everything I could find with the name of HP on this subject!

  A specific problem seems to be that the laptop will not recognize the IP address of the printer so that every convenience store programs think that the printer is not installed so I can print wireless from laptop and scan also. I would appreciate your help to be able to scan from the printer and hopefully discover why the IP address is not recognized.

  Thank you for your answer fast (I'm not used to it as you can see from my previous posts!).

  I got the same error message when I pressed the icon Apps so I went to reset the static IP address, as you suggest. The box that says 'Suggests a manual IP' is grayed out so I gave the IP as it was. Then, I moved the section DNS server under which I had left empty as suggested in the other post I had followed. I put the 8s and 4S who told you and now it works perfectly.

  Thanks a lot for your help. He needed only two positions experienced to get my printer working again but I had to wait a long time before you me is reached. There must be a lesson there for HP to take on board. In any case thanks a lot again. I gave fame and marked the post as solved.

• MX410 does not scan wireless using Mac

  Hello

  Recently, I was forced to create a new user on my Mac (OSX Yosemite), and since then the scanner on my MX410 does not work wireless. I get the message:

  Cannot scan for these reasons:

  -Scanning is off.

  USB - cable is disconnected.

  Please check and try again.

  Scanner driver will be closed.

  2.156.0

  If I change users for older users, it works very well. If I go into System Pref/Printers & Scanners/Scan/Open Scanner it scans very well wireless.

  Any suggestions or recommendations?

  Thank you

  Using Navigator MP EX or ImageCapture? If you use MP Navigator, make sure you check the settings on the new users to make sure that it is looking for the network version of the scanner.

  http://kbsupport.Cusa.Canon.com/system/selfservice.controller?configuration=1011&PARTITION_ID=1&SECU...

• HP 6500 has more than 4 in 1 machine can not scan wireless in Vista

  I can not scan from my HP 6500 a Plus 4 in 1 machine to my computer wireless wireless running Vista Home premium (64-bit). HP technical support says that the problem is with the function of WIA scan on my computer. Any help would be appreciated

  * original title - can 't scan from my HP 6500 wireless has more than 4 in 1 machine. According to HP, the problem is with the function of WIA scan on computer (Windows Vista). Any information would be appreciated *.

  Hello

  Uninstall and reinstall the HP scan utility and check if this solves the problem.

  You can download it from this link:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&product=3795406&

• Can not scan wireless Photosmart Premium C410A

  My C410A runs well wireless for all functions except scanning. It will not respond to a command to scan wireless. Support long sessions with HP and Microsoft Netgear (mfr-router) have failed to identify the source of effective workaround of prob. has been to use the USB connection for the scan only function. Everyone knows the inability even to scan wireless?

  Problem solved after three hours on the phone with HP technicians yesterday and today. Bottom line: the signal from my router Netgear Wireless-G (WGR614v10) is not enough to support stable wireless scanning, and therefore the permanent solution is to scan to my HP C410A only via the USB connection. A secondary issue was my inability to scan from my second printer, a HP all-in-one Photosmart 3210. Technology concluded that, because of the presence of the solution Center for the C410A, the scan of 3210's function, which depends on a previous Solution Center version much (v7), could not coexist on the same computer. So, the solution to this issue is simply to use the 3210 for everything except scanning.

  Thanks for your efforts. Detective Conan.

• HP Photosmart C309a does not scan wireless

  I read the old post of what is resolved, but the solution did not work for me unfortunately. Essentially, everything works except the ability to scan wireless. I get the following error "Sorry, an error has occurred" at half way through the process. Physically, I can hear the sweeping move!

  I tried to remove and add the printer and also tried to reset the system print, but in vain. I discovered I am able to scan wireless using the built-in scanning server by entering the IP address in my browser and should be able to do it by pressing the button on the printer itself or directly from HP Photosmart Studio to do that, but I have. None doesn't seem to work, and I get the same error message.

  Any suggestions? I have an iMac with OS X 10.6.2

  OK, in order to help others (including me), then all you need to do is install this http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-74786-1&lc=en&dlc=en&cc=us&product=3737195&os=219

• DeskJet 6500 not print wireless with the Windows 7 update

  Y at - it update?  I reinstalled the software and no results. Must use USB and turn on the computer to the printer to print.  Any help out there or HP?  I ran diagnotics on the printer HP and comptuter several times, nothing.  Says 'Device not installed' or ' not downloaded software not.»

  Help!

  Thank you!

  buzzzmike wrote:

  Y at - it update?  I reinstalled the software and no results. Must use USB and turn on the computer to the printer to print.  Any help out there or HP?  I ran diagnotics on the printer HP and comptuter several times, nothing.  Says 'Device not installed' or ' not downloaded software not.»

  It's the all-in-one series Officejet 6500?  It would be very different from the set of Deskjet 6500 (which as far as I know, do not have a wireless option).

• Can not scan wireless between mac and photosmart 7515

  Print very well between Mac and a printer wireless

  Can scan correctly when CONNECTED between Mac and a printer

  Have already uninstalled and reinstalled the software

  Message says function 'Enable Scan to Computer' if she goes on to say that with Mac users, it is automatically activated.

  Mac OS 10.7

  Hello

  Adding the printer using the Protocol IP Jetdirect (tab within the intellectual property) only will allow you to print.

  To scan, Mac must communicate with the device as a Hello. The multicast must be supported by the router.

  https://discussions.Apple.com/message/13184615#13184615

  As you can see in bellows Joey post, it seems that the router Actiontec M1000 support not Hello.

  The user said it was confirmed by the manufacturing of router and a firmware update will be available.

  However, any update firmware seems to be available:

  http://www.Actiontec.com/support/product_details.php?PID=38&Typ=all

  I recommend you contact support Actiontec to check all supported multicast router.

  Kind regards

  Shlomi

• Dell Inspiron 1545: Can not scan wireless for my laptop

  I have a Dell Laptop Inspiron 1545 it is my main computer. I also have a Dell Dimension 4600 series desk top that I use very rarely. My HP printer D110 all-in-one is set up for these two. My problem is that I can't scan to the Dell Inspiron 1545 laptop wireless to the printer. When I try the following message appears on the printer screen: try to may computer or see the documentation press OK.

  The last time I used the top of desk, which was a year ago, I was able to scan to it from the printer. However, I think that the printer and the computer are connected, but am not certain. I am able to print wireless from the Dell Inspiron 1545 to the printer without any problems.

  I have DSL.

  Any help is very appreciated.

  Thank you

  Hi @BlackSheepFan,

  From your description, I think it would be better to remove the software, clean up a bit of the computer, and then reinstall the software. Please complete all of the steps below in the order and let me know the results.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. The new software - uninstall the printer software Instructions
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• ASUS computer: can not scan wireless because I've upgraded to windows 10

  Since I've upgraded to Windows 10 on my Asus computer, I can not connect through the HP Solution Center to scan.  I have a HP computer I upgraded to 10 and everything works fine.  I'm using version 14 of the softward.

  If I wired my computer to the printer, I can scan, but can't scan remotely.

  Can someone help me!

  Hi @Lorraine9,

  Thanks for getting back to me.

  There is corruption in Windows. It is possible that the printer driver has been corrupted, so we will need to remove it and reinstall.

  First, try the steps in this guide:

  • HP printers - printer problems after upgrade to Windows 10

  If the problem persists, follow the steps below to see if you can solve the problem.

  Let's start by cleaning up your computer.

  • Cleaning disc in Windows 10

  • Perform the clean boot in Windows 10 / 8 / 7

  • Use the File Checker system to repair missing or corrupted system files. It's always a good idea to back up your data before proceeding:

  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  Remove printer drivers and reinstall:

  If you use a USB connection between your computer and the printer please unplug this cable now.

  Step 1: Remove the printer:
  1. click on the Start button
  2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".
  3. click on programs and features to launch the window.
  4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your HP Photosmart if you see that your HP Photosmart listed, click on it and choose uninstall.
  5 follow the prompts on the screen to complete the uninstallation. Once the uninstallation is completed successfully, please close the programs and features.
  6. then click again on the start menu
  7. this time, type devices
  8. click on devices and printers to open the window.
  9. in devices and printers are looking for your HP Photosmart camera. If you see if please right-click on it and choose 'Remove' or 'delete '.
  10. Once your HP Photosmart camera is like showing in devices and printers please click on any device under the list printers once just to highlight. Click on the above print server properties
  11. click on the tab drivers
  12. search for your HP Photosmart driver. If the list, please click it and choose Delete
  13. select Remove Driver only
  14. Select OK
  15. click apply and then OK in the print server properties window.
  16. close the devices and printers.

  Please proceed to the next step.

  Step 2: Install the device:
  Please click here to download the full functionality of the software and the driver for your printer when the download is complete, follow the guests on the screen to install your printer.

  If you use a USB cable connection, leave the disconnected cable until the installation program prompts you to connect.

  Once installation is complete, please try printing and scanning.
  Source published by my colleague @X-23.

  If the problem persists, continue.

  • Make sure all Windows updates are updated on the computer.

  Then try to open the hidden administrator account and try to reinstall.

  • How to enable the hidden administrator account Windows 10

  If the problem persists, create a new user profile and try again.

  • How to create a new Local user account in Windows 10

  If the problem persists, you may need to reinstall Windows 10

  I hope this helps. Please reply to this message with the results.

• HP Photosmart C309 does not scan wireless

  I need help.  I am able to print on my printer, but the scan function does not work.  I deleted the driver several times and even installed the HP - no working software.  I have two computers, I have a Mac and a Mac Book Pro that I bought today.  Both run on Snow Leopard.  What I am doing wrong.  The only reason I bought this handset is so he can analyze remote.

  Thank you.

  I just found how to reset the printing system.  Everything works now.

• HP Photosmart premium c309g-m not scanning

  I have a HP photosmart premium c309g-m all-in-one that I'm trying to use wireless with my HP laptop running windows 7.  I can print fine wireless but I can't scan to my computer, I tried to use the controls on the printer as well as windows fax and scan.  It will allow me to scan from the printer to a memory card (although when I try to load the jpeg scanned on my memory card on my computer, it shows) also infected but I can't scan to my computer.

  Technical support said there Firewall Norton 360 but when I contacted Norton they disabled the firewall and it still does not, and now tech support said I'm a month out of warranty and will not help me unless I pay and I am reluctant to pay to get the same answers I receive for 9 months now so I thought that maybe someone here could save me money and help me.  I'm also tired of the pass the blame game of: oh, it's for lack of qwest, now it's the fault of windows 7, then it's lack of norton, I even had a tech tell me it was my fault that this printer can not scan wireless but it worked before on my old network.

  When I ran the diagnostic scan it says no scanner installed so we re-installed the software, the updated drivers, but it still says the scan driver is corrupted or missing and it cannot update the driver.  When I run the diagnostic utility that he says no printer not found on the network, but still the printer says no problems found and the network is configured correctly and I still have no problem of wireless network printing I just can't scan.  Please help me!

  If anyone has this problem I finally solved it, (no thanks to HP technical support) here's how:

  I disabled my firewall, I reinstalled the software from the Web site (once again) then I found this download for a software fix http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&lc=en&dlc=en&cc=us&os=4063&product=3793676&sw_lang= (even if I've never had Vista on this computer only windows 7 so I have not upgraded) after that I went on the start menu to HP , HP photosmart premium c309g and finished install the software then restarted and it worked.  Since then the only time where I had a problem was when my computer is closing because of low battery and when I'm back from fashion 'sleep' my printer has been disconnected and the scanner n "t work so I rebooted and the printer and the scanner worked perfectly!