DeskJet F2430 will not scan

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• DeskJet 3526 will not scan

  Your Question: Deskjet 3526 will not - scan scan doctor says driver is not installed, but I used the disc that came with the scanner, so I don't understand why the driver is not installed.    Is also not connected to the internet for printine distance.

  It says on the outside of the box of series 3526, the unit itself said 3526, but the disc that came with it said 3520.

  You can contact the Support of HP (1800-474-6836) If you want to get a CD directly.

• DeskJet 4500 will not scan to PDF

  My Deskjet 4500 G510g-m will not scan to PDF. The Solution Center does not show a scanning pane. Printing HP and Scan Doctor indicates that an update is required for the Cener Solution, however, the update link goes to an update to the Pro 8500 and the update will not be installed for this printer. The software has been installed from download the latest driver from the Web site. Uninstalled several times, including from the file bat of the cd. Printer is connected by USB to a Windows 7-64 bit computer.

  Hi spmekr,

  Welcome to the HP Forums!

  I noticed that your HP Officejet 4500 will not scan to PDF on Windows 7, and I am happy to help you with this problem of scanning!

  I recommend the following solutions:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Re-install using the printer HP install wizard for Windows.

  I hope this helps and thanks for posting!

• DeskJet 3510 will not scan wireless on OS 10.9

  I have a 3510 Deskjet which worked fine wirelessly on my old Mac with Snow Leopard. I recently bought a new IMac with OS Mavericks 10.9.5. The printer will print wireless but not scan wireless. It will scan only with the attached USB cable. I uninstalled and reinstalled the latest version of the HP software. When I disconnect the USB it is said that the wireless connection cannot be found. I have reset the wireless connection, and it's good. What I'm missing here?

  Hey @hellis,

  Welcome to the Forums of HP Support!

  I would like to help you today with the resolution of the scanning wireless problem you encounter on your Mac OS X 10.9.5 operating system with your HP Deskjet 3510 e-all-in-one printer. I understand that you have already uninstalled and reinstalled and tested via USB cable without success. Right now I'm going to guide you through some additional troubleshooting for this problem to scan wireless.

  Step 1: Uninstall the drivers and software:

  First of all, I will have you reset the printing system on your Mac computer. This will remove any printer of your printed folder and Scan, but does not uninstall printers. You must use other printers once the reset complete simply click on the (+) sign more to add than these other printers back into your Mac. Make sure they are connected via a connection by USB cable or network. Do not add your Deskjet still back in.

  Please click here to know how to reset the printing system. Just follow the steps to "reset the printing in OS X Lion system"

  Once the reset is complete, please select: uninstalling the printer software and race through the steps in Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9 for the method that you used to install your printer.

  Once the printer is uninstalled, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  1. Please click here to download the latest drivers for your printer.
  2. Click on the download button
  3. Follow the steps on the screen to reinstall your printer.

  Once the reinstallation is completed, please make sure that your printer is added to your Mac with the appropriate driver. Avoid the Airprint driver because it allows that capacity print based and not scanning.

  1. click on the menu Apple and then click on System Preferences.

  2. click on Print & Scanand then check if the name of your printer appears in the list of Printers .

  3. If your printer is listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the sign minus (), then remove the printer. Once the printer is deleted, click the plus sign (), click Add a printer or a Scanner, click the name of your printer with Hello , like the kind.

  4. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu.

  5. click Add to add the printer to the list.

  Source: Install your HP printer driver and software for Mac OS X

  Once the printer is reinstalled successfully by using the correct driver, please test the printing and scanning functionality.

  Please let me know if the steps I have provided resolve your scan wireless problems. Good luck!

• DeskJet 1050a will not scan

  I just bought the printer Deskjet 1050 A J410a all-in-one and it doesn't scan.

  Printing and copying are fine, but it won't scan using the HP software or windows

  Diagnostics scan fails on WIA, Ive followed the instructions but not good. Passes TWAIN on the diagnosis, but does not actually work in reality.

  Ive tried unistalling, reinstall, reboot etc etc but nothing works. Ive used the software from the CD, on the website and the auto on the website Downloader. Ive tried the basic software and the complete software.

  Im running windows 7 ultimate 64-bit. Have also tried it on an another 32-bit computer ruinning, but no joy there either.

  The 32-bit system is almost a vanilla install of win7 so don't think that this is a conflict.

  IM absolutely at the end of my home here, any help would be appreciated! I got to a point to return to the place where I bought, declaring unfit for purpose and get my money back.

  Hello

  Follow the steps below to check the WIA Service:

  1. type services.msc in run or search and files program

  2. scroll the page up to the WIA Windows Image Acquisition

  3. make sure that the service is running. Click on stop and then restart to ensure

  4 restart the computer

   

  Restart the services of dependencies:

  1. Click Start, in the search box type 'service ' without quotes.

  2. scroll down until you see Windows Image Acquisition (WIA).

  3. double click on it and go to the Dependencies tab.

  4-2 services must be listed.

  5. close this window and look for the remote procedure call (RPC).

  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.

  7. go to hardware detection kernel and Double click.

  8. set the Startup Type to manual and click on apply.

  9. you should be able to start the service by pressing Start.

  10 now, you are done and the Twain Manager must work and gives you is not a mistake. If the error persists, check that you have downloaded the new file twain_32.dll and place it in C > Windows > twain_32 replace the twain_32 new with the old. This should solve your problem

  Check the dependencies or sous-dependances:

  Right-click WIA (Windows Image Acquisition) by selecting the first Properties , and then click the dependencies tab. It should list: remote procedure call and Detection of Harward Shell

  Under the CPP, it will then list DCOM Service Process Launcher point final RPC Mapper date back to the start all the items listed as dependencies or dependencies under WIA void list main services.msc and right click then

  
  

• My HP Deskjet 2050 will not scan. HP support have tried everything and have now given up, which suggests to contact Microsoft. Help.

  I followed the instructions from HP for 4 weeks. Nowhere!

  Hello

  "HP support have tried everything and gave up now."

  If HP has renounced their product, we can not offer much hope.

  It's their hardware and their software that runs their product.

  I suggest that you try their Support Forums, as it appears from their support of the unscrupulous company.

  http://h30434.www3.HP.com/

  See you soon.

• 3545e DeskJet: 3545e deskjet will not scan through usb or wireless. Driver error

  My deskjet all in a single 3545e has stopped scanning.  I get the following error page when you try to scan:

  

  I ran the tool Dr. and received the following message:

  

  I did as suggested, but it made no difference.  I then checked the usb cord, but it seems to work very well.  So I uninstalled and reinstalled the printer, but I still have the same error messages.

  What can I do?  It of the fine print but will not scan...

  Thanks in advance for any help you can provide.

  Hi @bhjat,

  It may be a good idea to test the ability of computers to analyze. Try using one of the following methods to scan;

  Fax and scanning the Windows Instructions

  1. Place the item you want to scan on the scanner glass, or load in the ADF (ADF) documents, if your printer has one.

• HP Deskjet 3050 J610: HP Deskjet 3050 J610 will not scan

  My Deskjet 3050 J610 will not scan. On the printer I ask him to sweep and I get "error Scan. Try the Scan of the computer.

  I have no instructions to achieve this. There is no icon for scanning and no sense.

  Thank you for your response. I downloaded and tested the necessary software and it worked perfectly.

  Thank you for helping me with a resolution.

• After the upgrade to OS 10.11.2, Mac Mini is so slow that it can take an hour to operate and the printer will not scan.

  After the upgrade to OS 10.11.2, Mac Mini is so slow that it can take an hour to operate and the printer will not scan.

  When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

  Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

  Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• My photosmart hp over printer will not scan. I reinstalled printer and sftwre and it will not always

  I reinstalled printer and software and it will not scan.  I then go to fax Windows and analysis and that will not work either.

  Hi rademaker,.

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.
  
  I would like to know what are the errors you receive?
  
  http://www.HP.com/go/tools

• HP Photosmart C4780: HP photosmart C4780 will not scan to my computer

  I plugged in just this HP all-in-one to my computer.  It does not analyze to my computer.  It will scan on an SD card without problem.  What can I do to make the scan to my computer?

  Hi @Lisa213,

  Thank you for joining the HP Forums!

  I read your post on how your HP Photosmart c4780 printer will not scan on your computer. I'm happy to help you!

  A few questions for you:

  • How is the printer connected, wireless, Ethernet or USB?

  • What is the operating system you use, Windows or Mac? What version?

  In the meantime, maybe one of these guides will help:

  • Scan from the computer with the (Windows) HP Solution Center.
  • Digitization of Documents and Photos (OS X).

  For future reference, hereis the user guide for the your printer.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope this helps, and hope to hear from you soon!

• HP Photosmart d110a will not scan.

  HP Photosmart d110a will not scan.  The resettled drivers, checked, put off - tension, nothing works.  Using Windows 7.  Error message is ' try scan from computer or see the documentation.

  Hello smhbcd

  The current software and try to reinstall using the latest drivers from the website. The link below will take you to the page "Select your operating system". Do it and download the latest driver full features.

  Photosmart D110 software

• Device that my for hp photosmart printer b110 series will not scan into my computer it comes up with error scan!

  p photosmart HP b110 series printer will not scan anything on my computer.  The message - try the scan of the computer or documentation - memory to come to the top.  I can't find anything useful in the documentation and I can't find a way to scan the computer.  It was perfectly scanning up to about a week ago.

  Hello

  • What were the changes made before the issue started?
  • What version of Windows operating system do you use?

  You can view these methods:

  Method 1:

  I suggest you try to analyze the file from the following location:
  1. navigate to the folder of C:\program HP imaging\bin location
  2 Locate and double click on hpqsciapp.exe to activate the scanning application.

  Method 2:
  If the steps above fail, I suggest to uninstall and reinstall the drivers from the HP site and see if that helps.
  http://h10025.www1.HP.com/ewfrf/wc/product?product=3944627&LC=en&cc=us&DLC=en&lang=en&cc=us

  To download compatible drivers from the printer manufacturer's website, first see which version of Windows you are using, and then search for compatible drivers.
  1. open system information by clicking the Start button, all programs, Accessories, click System Toolsand then clicking on System Information.
  2. click System summaryand check the name of the operating system and the Type of system to see which version of Windows you are running.
  3. go to the printer manufacturer's website and search for a compatible with your version of Windows printer driver.
  4. follow the instructions on the site to download and install the driver.
  Additional information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers
  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  Note: These links means on Windows 7.

  See also:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Photosmart-D110-scan-error/TD-p/370037

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/C6380-scan-error-quot-try-scanning-from-computer-refer-to/TD-p/55905

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Photosmart-C4780-can-t-scan/TD-p/332577

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/C5580-scan-problems-how-do-I-scan/TD-p/90965

• Officejet 8600 Windows 7 62 bit dell computer will not scan. HP P

  Will not scan new Officejet 8600 all-in-one.  7, 62 bit, computer operating system Dell.  A ran HP print and Scan doctor.  Upon arrival of the pilot, had me unplug the printer, then restart the computer.  Upon restart, received message "this tool could not solve the problem, even after a reboot.  Go to the HP customer care for help to solve this problem.  Function copy and printer works.  Connected by USB only.  Help, please. Thanks in advance.

  No problem.  I'm always happy to help you.  Looks like you might be on the right track with the cable.  What you are discribing it seems it's a communication problem, more of a problem with the drivers.  Make sure that you do not use a USB cable that is more than 6 feet (2 m).  Anything more than that and the loss of signal can cause problems like this.  Let me know what happens.

• Why my printer will not scan to my computer, the will says not connected

  My hp officejet 6310 all-in - one will not scan to my computer can someone please advise

  my printer is connected through USB, when I ran the check he told me to uninstall and re install which I did, but still does not work