DHH on Mavericks Scan utility

Similar Questions

• No scanning utility for Mg5522...

  I recently bought a MG5522 and I am using windows 7...  There is no scanning utility loaded when setting up and older versions of MP Navigator won't work...
  Is there a way to get the scan utility to load from the installation disc?  OR is there a 3rd party program that works?

  If not then I'll have to wear this back as it is of no use to me...

  Hi dragonheart310,

  The IJ Scan Utility supplied with the printer is installed with the printer drivers.  Is it does not get installed when you are using the installation CD, we recommend that you download and install the latest drivers and software for your printer from the Web of Canon USA site.

  Please click here to access the drivers and software page for the PIXMA MG5522.  Once the initial download to your model page, follow these steps:

  1. check that the operating system detected in the "OPERATING SYSTEM" drop is correct and if this isn't the case, please click on the drop down menu to select your operating system.

  2. then, click the red arrow next to the "RECOMMENDED FOR YOU" section and click on the DRIVER AND PACKAGE of SOFTWARE FULL file. When you do, a red DOWNLOAD button will appear. Please click the box below the button DOWNLOAD, and then click DOWNLOAD to start the download. The time for the download process can vary depending on the speed of your Internet connection and the size of the file being downloaded.

  Once the file is downloaded, please double-click it to install it on your computer. This will install all the drivers and the software of the printer on your computer.  Once installed, the utility Scan IJ can be accessed by going to your START MENU, then all PROGRAMS, then UTILITIES of CANON, then selecting IJ SCAN UTILITY (file), then IJ SCAN UTILITY (program).

  I hope this helps!  If you are still experiencing difficulties, please call or write to us at one of the methods on the page contact us for further assistance.

• MX922 on OS 10.11.4 with Canon IJ Scan Utility installed - no longer works wireless

  I have a few multifuntions gun and have never had a problem of scanning more wireless - my new MX922 on OX 10.11.4 does scan no more wireless - when I open the utility and click on one of the icons, a black with small white corners box appears and then the software fails.  Please let me know if anyone knows a solution.

  Hello.

  Try to download the latest driver of printer CUPS, ICA Driver and Scanner Driver from our Web site to see if this will help.  If the printer is used on a network, the IJ Network Tool must be reinstalled.

  Visit the following link:

  MX922 series drivers & downloads

  If you're having trouble, find more help contact us.

• OfficeJet Pro 8610: HP scanning utility

  Installed the software for my new HP Officejet Pro 8610. The utility will not open and run, so I can't use webprint or scanner. Have a work-around?

  Hello

  First of all, don't forget to run the software update as follows:

  Click on the Apple icon, then select about this Mac.
  Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

  Don't forget to install any update HP or Apple.

  Then install the HP Easy Scan from the Mac App Store application, it will be installed in the Applications folder:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  You can scan using HP Easy Scan?

• SCAN UTILITY DOES NOT WORK WITH MY ALL-IN-ONE PRINTER

  Dear team,

  I am facing a problem with my all-in-one printer model "HP officejet 6500 e709 a" as it comes to the Analysis ToolPak.

  In other words, I am unable to scan documents because the sistem highlights me that it requires the software HP Photosmart (... I don't really know the reason why it back doesn't work anymore)

  Unfortunately I'm not able to find the original cd supplied with the printer, so what I can do to fix the problem.

  Thank you indeed for support kindly

  Annita bottle

  [email protected]

  Hello Annita1950,

  Please try the below mentioned steps...

  1 > open the directory C:\program imaging\bin HP and then search for the following file: hpiscnapp.exe
  2 > right click on it and then select Creat shortcut on the desktop.
  3 > now get on the desktop and double-click the shortcut for hpiscnapp.exe open a window.
  4 > click new scan to start the search.

• IJ Scanner Utility will print but not scan from iMac

  I have used this gun for more than a year Mx920 - no problem. Had a paper jam. Erased. Can always print and copy. But when you try to scan the computer, I have the error 2.156.0 Jet "scanner is off or usb is not connected".

  Re-downloaded and installed the drivers. Once I installed the drivers 'successfully', I can't find where to use it.

  Print but not scan. Woman can scan his MacBook. Therefore my iMac to my printer.

  10.10.5 Yosemite

  Try to launch the Image Capture. In the left pane, the Canon MX920 should show under the shared section.

  Another option is the Canon IJ Scan Utility (Applications/Utilities/IJ Scan/Canon IJ Scan Canon utility)

• HP Photosmart C4280 - after installing OSX Lion, freeze utility Scan

  My C4280 works very well using the OS X Snow Leopard operating system. After that I installed Lion, the scan utility scans, but does not respond when I command to print, save or send. The screen showing the scanned document/photo remains open on the screen cocmputer. I am unable to get out of this window or the screen. I cannot get the HP application scan the computer force quit. Anyone know what I should do (1) get out of this 'frozen' HP scanning application and (2) cause the C428-works all the time?

  Thank you.

  Hello

  The HP scanning application is not compatible with Lion.

  Make sure to install any update HP available by clicking the Apple icon, then software update, then you can scan using any method of scan provided by Apple as shown below:

  http://support.HP.com/us-en/document/c01910186

  If you still have problems, completely remove any HP software installed:

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Then reconfigure the printer by obtaining the latest driver of Apple Software Update:

  http://support.HP.com/us-en/document/c02911238

  Kind regards

  Shlomi

• OfficePro 8600 all-in-one - function "Scan to Computer", alias software update do not update

  Hello

  On my iMac, after update to the Mavericks, the "Software Update" feature Apple told me that there was an update from HP for my printer. After the update, I got a new feature and a updated printer utility (or the scan utility? I type of memory on a PC at work away from my Mac, so bear with me please). The novelty is "scan to computer" or maybe "scan to folder" - it allows me to scan directly onto my iMac from the printer. I also have a MacBook pro that I have updated to the Mavericks. For the life of me I can't update software to 'find' this HP softawre update. I tried all technical and simple thing I can think (redownloading and install the driver of HP on HP site, deleting driver, uninstall, repair permissions, tranfering manually all the iMac to MacBook HP software, restart the printer, etc. etc. etc.). No luck. I can't get the software update HP on the PowerBook - and the software manually transferred from the iMac comes with an error - so I deleted and am now using the latest driver web page from HP which works fine - with the exception of any scan of the computer have... I'd like to since my PowerBook usually stays on my desk to the floor away from the printer down... by the way, I LOVE THIS HP 8600 printer. All brands of printer, I used it over the years, AND this ONE IS BY FAR MY FAVORITE IN EVERY WAY. Bravo HP!

  Hello

  I had on both Mountain Lion. And yes I got the HP software on the two before moving on to Mavereicks. I'm not sure 100 percent when the HP update came through on the iMac if - it may have been before I upgraded to the Mavericks. But I'm pretty sure that it was after the Mavericks.

• HP Photosmart AIO 7520: Scanning under MacOS Sierra is no longer working.

  Recently upgraded to MacOS Sierra (MacOS 10.12).  Since then, my Photosmart HP 7520 is no longer will allow me to scan or save the scans to the computer.  The "Save" button is grayed out and cannot...  HP must send the updated drivers that resolve the problem very soon.

  Trash the older Scan Utility as he said? Who did it for me. Maybe try to restart after that? And restart the printer too?

• All-in-one Officejet 5610: lost all ability to scan after operating system upgrade

  Hello

  First post.

  Tried to implement everything. Need for new perspective or someone just told me that the printer/scanner is not taken in charge any longer.

  Recently updated to OS 10.8.5 as well as extra memory.

  Have scanner only for the work of the company.

  The scanner just stopped working after update of HP software. I don't remember version. Nevertheless, today I removed all HD and started around, but nothing works.

  Start over means, I downloaded a new driver and the patch.

  Using a HP scanning Application. Now that the application does not appear even on the computer.

  Let's start with some basic questions and then go from there:

  Neither HP or HP scanning Application utility are now on the hard disk after you follow the instructions from HP to delete.

  What I need the original disks and to reinstall the software from it or can those be online?

  Thank you.

  Mike

  Follow-up.

  Tried this approach (see link), but the all-in-one Officejet 5610 is not listed. I suspect the printer/scanner in is no longer supported?

  THX!

  http://www.MethodShop.com/2013/12/HP-utility-install.shtml

  Second follow-up:

  I understand how to use of Apple's Image Capture application as a workaround. Not as friendly as HP Scan.

  Unless someone can tell me the HP and HP Scan utility always work in OS 10.8.5 for the 5100, I guess that will be sufficient.

  Thank you.

  Hello

  For Mountain Lion, your printer software is provided via Apple Software Update.

  Follow the steps below under "Use Apple Image Capture" to scan with the Officejet 5610 on your operating system:

  http://support.HP.com/us-en/product/HP-OfficeJet-5600-all-in-one-printer-series/441142/model/441144/document/c04788799/

  If you are having problems scanning, be sure to follow these documents to install the latest drivers from Apple Software Update:

  http://support.HP.com/us-en/product/HP-OfficeJet-5600-all-in-one-printer-series/441142/model/441144/document/c04510394/

• HP Officejet Pro 8500 Premium a scanned PDF files in legal format, but I want letter format

  Hi, I have an iMac with OS 10.7.5 and my Officejet Pro 8500 a Premium makes the computer scans that are of legal size, when well even the original is letter size. I don't see how to change this in the HP utility. I don't have a scanner software, because I was able to install HP. My doc driver does not work either. Any ideas? Thank you.

  Hey @JosieB,

  Welcome to the Forums of HP Support!

  I understand that you encounter, software, scanning and ADF questions on your HP Officejet Pro 8500 a Premium e-all-in-one printer. I would like to work with you today with the resolution of these problems. To make the resolution of the problems I will divide this post into three sections. Each section represents one of your problems. I know that in your message you can set your analysis of the rather than a legal letter and that you use the HP utility by scanning because your drivers and software HP does not able to install correctly on your Mac. I'll also provide you with steps to solve this issue.

  Question 1: The software installs:

  Please perform the steps below to properly install your HP software and drivers for your printer on your Mac OS X 10.7.5 Officejet operating system.

  Step 1: Uninstall the drivers and software:

  Uninstalling the printer software
  
  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Please click the following link to download and install the appropriate drivers for your HP Officejet:

  HP full feature software and drivers - OS X Lion v10.7

  If you need installation assistance once the drivers are downloaded, please visit the 2 documents below.

  USB: Install Help for Mac OS X 10.7

  Wireless: install Help for Mac OS X 10.7

  Question 2: Could not parse the format letter:

  Once your software is installed properly your HP or HP Scan utility software parameters must be set correctly once more. Here is the HP document on how to Scan with the HP scanning and software without scanning your Mac computer HP software. The support document also explains how to change the settings for scanning.

  Scan from OS X Lion v10.7 with full software functionality HP for HP Multifunction printers

  Failure help, you can also try:

  1 open The HP utility and select your device.
  2. based on Scan Settings open the "Scan to computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click modify.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down list next to Cultures to and set as letter
  7. click OK and try to scan the image.

  Question No. 3: Automatic Document does not work:

  Finally, in order to get your ADF, work again on your product, that I will give you some detailed troubleshooting steps. Because you have not noticed if you having paper jam errors or that the product just will not pick up paper at all in the charger, I'll give you the steps of troubleshooting for both scenarios.

  One "original jam: clear jam and press OK"Message appears.

  More than one Page at a time is nourished by the all-in-one -please only through 'three Solution: clean the automatic document feeder' of this document.

  Please let me know if the steps I have provided to resolve your problems. Good luck!

• HP Deskjet Ink Advantage 4645: "HP Scan" is not w Deskjet Printer 4645 works after upgrade to Windows 10

  I am trying to use the scanner on my printer product number B4L10A but I get these messages:

  -"HP Deskjet 4645 be found" utility "HP Scan" or

  -Message "Unable to communicate with the device" using the "HP Scan and capture" used inside the utility 'AiOPrinter Remote.

  The utility remote AiO Printer connects it and identifies the printer. Entirely, it communicates and shows the ink levels, IP address, host name, connection status "online", etc.

  I am able to use the Scanner to Scan utility Windows

  I have installed the complete printing software, run the "solutions" in HP Support webpage, "print and Scan Doctor" but I can't seem to use the scanner.

  My printer is connected via wireless network

  Any help is greatly appreciated

  Hello

  Please try the steps mentioned below

  1 > uninstall the existing printer software of programs and features.

  2 > restart the PC

  3 > please, download and run the Installer printer HP www.hp.com/go/tools

• OfficeJet 6510 has no. Scan wireless

  Win7 64 bit

  Printed wireless but no sweeping. When you run the Scan utility he gets 1/2 way to recognize and hangs up and does not recognize the printer. Summary of printer indicates an IP address but does not appear on the addresses used by computer.

  Also the HP software package which allows you to scan in PDF files does not have the option more. It happens also to the page that asks if you want to add the printer and stalls during an attempt to recognize the printer.

  Remember this bundle together worked for more than a year before doing so.

  I dug up a USB cable and installed it and he showed evidence that the problem was in communication with the router, but I think we all knew that at first. However, I did what you asked and it worked with the USB connection.

  I'm going to combine the answer is there, but VisionAiry (HP) says that the subnet mask is incorrect, but I don't know where he would have got that info from the jpg showed everybody empty because it is set to auto. So we all learned not to trust the computer and the router to do the car properly.

  Nevertheless, I had a static IP address through the IPv4 in the printer embedded Web page and the software bundle comes to work immediately. The software is back to normal and I'm on the the door way to the loony bin.

  Appreciate all the help of VisionAiry (CV) and you lostsowl, you came out it when things get difficult.

• OfficeJet Pro 8600 e. problem scanning scanning and Capture App Win 8.1

  OfficeJet Pro 8600 e.  New.

  Installed on HP Envy touch 23. Running Windows 8.1.

  Wireless set in place. Fine prints.  Problem is the digitization of the HP scanning and capture the software App 8.1 Win

  With the help of scanning and Capture App I can scan pictures very well.  They come out clear.  Scanning documents in GRAY has several bands/lines in gray on the entire page vertically running.  Scanning COLOR documents are very good.

  Also, if I scan from the printer directly using the touch screen of the printer, the output of scan is fine.

  I did the Scan utility to discover any errors and it show everything.  I think it is a software error.  I'm going to uninstall the HP scanning application, and then reinstall.  So, I'll do the uninstall/reinstall and accountable.

  Also, I would like to know if there is a program of office for scanning?  I prefer to use it instead of the modern HP Scan and capture App.

  Thank you...

  Hi artrum,

  I understand that you have been scanning your Officejet 8600 problems using the program window of scanning and Capture. I will certainly do my best to help you with this!

  What you explained, I think: you're right, it seems that it is only a problem with scanning windows and the Capture program and as you could scan from the front of the printer you certainly have the HP software installed. I want to make is that you use the HP scanning software, where you must run is no longer in question.

  To access the HP scanning software and be able to access it easily from your Office I would like you to follow the steps below:

  1 go to your start screen and just start typing File Explorer. You should be able to open it then to access the files on your computer.

  2 then open Local (c) disc, followed by Program Files (x 86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.

  3. in the bin folder, you should see HPScan. You will want to right click on HPScan and go to send to, and then select Desktop.

  Now, you should see HP Scan on your desktop and be able to open and browse this request.

  Hope this helps, have a nice day!

• Question - Error Message - OfficeJet 4500 OSX 10.9.3 - HP Office G510g scanning

  "Scanner reported an error - an error occurred during communication with the scanner.

  I have search the internet looking for a solution and tried * several * suggestions. Were unable to analyze for a few months and I'm hopeful that you have the miracle cure. Sometimes, I connect on the side Mac and sometimes I reboot and log on the side (on my Mac) PC with Windows 7. It happens with two operating systems - the OfficeJet 4500 will not scan. I use Image Capture on the Mac partition. I use the scanning utility when using my Mac as a PC with Windows 7 HP. A couple of months, I have spent many hours (literally) with a HP technician (a couple of them!) and we couldn't do anything else than give an error message. New drivers do not help. Can you suggest something else? Thank you.

  Update! Shortly after this announcement (such as minutes), I saw an announcement on how to reset the scanner bar and that was the problem! I am now and scan and grateful for the greasy68 of the display. Feels so good to have my scanner back! Life is good.