Difficulties to remove connected HP allowed senders

Hi guys,.

I have some difficulty to remove an email from my list of "senders". In the page settings HP connected (HP connected > devices > settings (under the appropriate product) > manage senders), I get the message 'Unable to delete the e-mail address of the list' when clicking to remove the second of the three addresses shown in the picture below.

Someone saw something like that? Any ideas on how to fix it? I tried to do the second address of the owner, and then move it back to see if it would shake anything loose, but no luck.

Thanks for your time.

Sorry, I thought than that outside, but forgot this post right here...

1. click on this link: https://www.hpconnected.com/us/en/#printingSetting/ (accessible via the connected HP homepage > parameters [click here for the drop-down list] > Printing)-j' thought it was completely intuitive BTW.

2. Select "allow email addresses."

3. Select "Delete" to the appropriate address.

You may need to return to the page of device to remove the address there too.

I hope this helps.

Tags: HP Printers

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