Digital Dictaphone with Windows 7 questions. Recorder current is not compatible and do not find online that will be compatible.
I recently bought a computer with Windows 7 64 bit home edition for my father. His job requires him to use a digital voice recorder to dictate things and send by e-mail to his company in the .dss format. He is currently using a recorder Olympus DS 330 on its old Windows XP machine. I called Olympus to ensure (an Olympus DS-330 recorder voice digital) device would be compatible with Windows 7 BEFORE buying the new computer for him. They assured me that "with version 7.1 of their new software it should be compatible. I was worried because the rep on the phone with me does not seem very confident in her answer and him using the word "should" is never a good thing.
Sure enough I got the new Windows 7 computer running, installed the software, they told me to get their site, connected his player... The device has been recognized as connected BUT no driver could be found. Nothing I've tried the last hours won't work because there is simply no driver of Olympus or someone else to make this device work with Windows 7. To make matters worse I can't find a single digital voice recorder to buy for him online that IS compatible with Windows 7 Home Edition 64-bit.
I thought that this OS was not suppose to have questions 'pilot' that brought the Vista. Clearly, this isn't the case. Now I'm stuck with a computer of my father can not use everything just because Windows 7 can't find enough important digital voice recorders work with. Someone has an idea of a recorder of the word that is compatible with windows 7? Yes I have not looked at this site "Compatibility Windows"... no luck. So, if I can't find a... Looks like we're $500 thanks a ton Olympus and Windows 7!
Thanks for posting that.
The compatible ID confirms that it is not only a storage device, so it uses just the drivers supplied with Windows. If this isn't a problem with Windows 7. This is a problem in which the hardware vendor must be resolved.
I searched online for the VID & PID and found only a few strokes on Bing. None of them make no mention of 64-bit support. And they are all pretty old. I see dates pilot since 2001.
So the best option is to contact Olympus again to see if they have drivers for Vista 64 bit or Windows 7 64 - bit for this device, or to confirm to you what devices ARE supported on 64-bit.
Looks like the above driver package for their recorders VN series. It seems to be relatively cheap - http://www.olympusamerica.com/cpg_section/product.asp?product=1389&fl=5&acccategory=84 (the VN5200 is still cheaper).
Want to know if your hardware current & software will work with Windows 7? Click on these links: *Windows 7 Upgrade Advisor * *Windows 7 Compatibility Center*.
Tags: Windows
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