Disappointed customer

Similar Questions

• Poor quality - disappointed customer

  Hi all

  During my time in the COMPUTER field, I've seen a lot of IBM ThinkPad. From the T23 up to the T61 all devices, that I held in my hands were very good (all those with the stamp of IBM on this topic!). They all had a very good keyboard and not a single one had a pixel error. To an engineer and computer scientist like me who spends many hours a day in front of his computer, the user experience is more important than computing power. That's why I always bought IBM.

  Now, I ordered my first Lenovo Thinkpad (a T500) and I'm really disappointed. Especially with regard to the price I have to pay. It feels like being pushed to pay for a Mercedes class S, but only get a Honda Civic or something. The keyboard does not feel like a Thinkpad keyboard more. It feels just cheap compared to my old IBM Thinkpad.

  My new screen has a bad pixel error that Lenovo refuses to difficulty. I saw hundreds of IBM Thinkpads in my live and I don't remember a single which was delivered with a pixel error. Lenovo has also refused to return the laptop. So far, my experience after 2 hours. I think it is the last device, Lenovo, I ordered. I do not recommend buying a Lenovo Thinkpad if you know the Thinkpads from IBM. They are just not on the same level of quality, even if the price is still the same.

  Kind regards

  Daniel

  Thanks for your comments so far.

  I understand the position of Lenovo and that they must do something to keep the competition. On the other hand I always bought a Thinkpad not because it was cheap, but because it was very comfortable and sturdy and generally of high quality. The price is always secondary to me. Not completely sure, but I'm usually happy to pay a little more to get a good product and a quality service. For prices in Germany, I have to say that I don't see that the big differences. At least 50% of reduction seems a bit much for me. But I'm not selling computers, so you may know better.

  This additional tax to be able to replace the screens with defects of pixels is a good idea in my opinion. If he would have been offered to me, I guess I ordered. For the future, I might have to adjust my expectations for displays for class 2 of fault of the this ISO standard (also with other sellers, not only from Lenovo), but somehow it always feels bad that screens with pixel defects are not considered as defective (you want a new expensive car with just two or three stripes?). You already said that compared to IBM it even improved with Lenovo, at least according to the specifications. As I have never seen a Thinkpad newly delivered with defects of pixels that I have seen a lot of them in the old job I might be just a bit shocked now. I could get a replacement on my own cost later, but as long as there is no guarantee to get a replacement display free error it's like playing poker. Lenovo, please consider me as a client of class 1 possible fault if that helps. :-)

  BTW, I know that the T61 is also a Lenovo Thinkpad somehow, I think that even my R52 Lenovo written somewhere. I was referring to the Thinkpads with the IBM stamp on it and the old keyboard and the news without her.

  After you type on the keyboard again for a while, I think I can get used to it over time. Maybe I need to just on the fact that it feels different from the 'old'. What I find a little odd, is that whenever I press the four buttons around the point of the track (the Red Thingy mouse pointer) at roughly the same time it beeps (for example, "son"). Is this normal?

  At the end of the day, I think I'll stick with the laptop for a while. I hope that in my case it was also just Murphy who made me the bad first impression. The combination of a new feeling of keyboard and a problem with the screen must be screwed up. We'll see...

  Kind regards

  Daniel

• Office Jet Pro 6830: disappointed customer!

  I just bought the Office Jet Pro 6830 to replace an old one that died. I find now that I can't install it on my Mac Pro Lapbook! The CD that came with the new printer had no program installation. He wants only to go online to install the printer.
  I only use my printer to print files from my laptop as I HAVE NO INTERNET CONNECTION IN MY HOME! I tried to go to a WiFi with my laptop to download the installation, but get a 503? Tell an error message that I am not allowed to use the page.
  I am 66 years old and disabled in order to take the printer elsewhere to install is out of the question. Furthermore, I live in the Bush with the city the more close 16 miles away!
  Now, I'm sorry, I bought what I thought, it was a great replacement for my old Office Jet Pro. I will seek for a company that provides the installation CD WITH the printer!

  Hi @Madoldlady,

  You must update the 10.6 to 10.7 to use this printer.

  The printer works on the MacBook Pro 10.7. The CD should install the drivers on the Mac 10.7.

  If not, then I suggest you get the drivers of someone else who is on the internet and save it on a drive flash and then you can install the drivers on your computer from the flash drive.

  I hope this helps. Thank you.

• Disappointed by the new Satellite C855-1RM Ethernet speed

  Hello

  I just bought this laptop and the specifications are good, but I am VERY disappointed by the Ethernet speed is only 100meg my last laptop was 5 years old and had a 1Gig Ethernet card I spent all this money and have an Ethernet card that is, since the 1990s, as the wireless card I get only 72meg on network N which is really sh * t when I can get 144 meg with my other laptop I am very disappointed with this laptop's network card.

  I bought a Toshiba laptop computer, thinking that I would get a good laptop spec evil how I was.

  a very disappointed customer.
  (X-)

  Hello

  It is really strange that your laptop works on this path. I sure you are the first person who sends us a report about the slow speed of LAN Mr. it is really strange.

  Of course we don t know anything about your router, the internet connection, the configuration of the OS, but what you should try is to also test with another router. Who knows what is the problem.

  In the worst cases, please contact your local dealer, explain your problem and see what we can do about it.

• Headphones MDR - Nc6 listen to noise

  Hey everybody,

  I would like to send this message directly to Sony. I bought these headphones of your not so long ago, and not sooner than later, one side does not work. Now I don't blare the volume, so I usually wait headphones/headset to last me a decent amount of time.

  I opened the side that wasn't working, and I found a very avoidable error. The two wires that connected to the real speaker have been merged when I took a peek. I had to apply a decent amount of force to get them out, leading me to believe that they were firmly melted on the other. I guess that this caused a short circuit and that's why she damaged the Platinum that I don't know how to fix.

  * Side note, these two sons had MANY showing bare, which leads to a few options for reduction of the volume limit, or find a more durable coating material.*

  I'm upset that this defective design. I feel like an EA, not enough emphasis is placed on quality. Yes to build the circuit and make it compatible with the appearance of noise can be a decent challenge (maybe not so much with PSPICE), but the quality of the product could be improved.

  These headphones have been enormous, until this incident. I really hope that your company focuses on fixing small errors like these and greatly improve the quality of the product. I am generally satisfied with products Sony and their quality, with the exception of this defective product.
  Sincerely,
  Disappointed customer

  I couldn't agree with you more. I'm not at SONY, I'm just another disappointed customer.

  But at a certain point, one, sooner or later, as a consumer, we must begin to discover where these products are from and under what circumstances they are done and why are relatively expensive. I have no doubt that Sony engineers are very intelligent, but even if the design of the headphones is impeccable, its production could not.

  Please take a look at the label and what countries are doing in the headphones. Made in China? Made in Malasia? Made in Indonesia? Made in the Mexico?

  Facts to start learning and important words are:
  -Maquiladoras (http://geography.about.com/od/urbanecon... adoras.htm)
  -Sweatshops(http://www.youtube.com/watch?v=xVuScVCF1Ws)
  -Duty free area (landscape http://infranetlab.org/blog/2010/05/bor... /)
  -Globalization (http://home.clara.net/heureka/gaia/global02.htm)
  -Corporation (http://www.youtube.com/watch?v=Pin8fbdGV9Y)

  And the always recommended "Story of Stuff" to round up:
  http://www.YouTube.com/watch?v=9GorqroigqM

  So poor manufacturing is a more complex phenomenon.

• TouchSmart 600-1350: what is the REAL TouchSmart 600-1350 RAM Specs?

  I see HP screwed up once again, big surprise there!

  Specification of RAM TouchSmart 600-1350 (citing the HP site):

  200 pins, DDR3 SO-DIMM

  Since 200 pin SO-DIMM is really a standard DDR2 and DDR3 is a 204 standard pins, I chose best educated guess one that suits and matches at speeds and tensions with the computer of my client for the upgrade. We ordered 2 Kingston PC3-10600 off 4 GB Max computer modules, but guess what? It don't work!

  Given that HP can't even say DDR2 DDR3 standards, can someone at HP who really knows what is up please tell me the specifications of memory live CORRECT for this system? Perhaps eventually make corrections to specifications of systems page too. Beyond that, a refund of $40 to my disappointed customer would be too big, but I not holding my breath!

  Anyway, why did 2 4 GB Kingston 204 pin PC3-10600 modules work? Normal blood pressure, nothing special...?

  Hello:

  Based on my experience, any HP PC with an Intel series 5 using portable memory chipset... it must be VERY specific with what you get memory.

  Please read this post related about this submission, in my view, that you have to buy...

  While it is a laptop, he uses the memory of the laptop and has a chipset Intel 5 series like the one you are working on.

  http://h30434.www3.HP.com/T5/hardware-upgrades-replacements/memory-upgrade-6550b/m-p/5340551/highlight/true#M63185

• DV7-1103ea

  Hello

  For the second time my Hp laptop motherboard is dead, I brought it to the shop and the technician says the graphics card is fried and now I need to buy a new motherboard. What happened before with another HP laptop, now I have some serious questions to buy a new motherboard because the places that sell this mobo asking a bunch of money for it.

  If you have this motherboard to sell to a very disappointed customer?

  Kind regards

  It is a 2006 model and HP will be long out of stock on this motherboard. You have really no reasonable grounds to complain much a laptop that lasts for 7 or 8 years.

  You need this:

  With memory of discreet RX781 Northbridge and ATI HD3450 graphics subsystem

• I will NEVER buy another HP product again, until they bring back all operations to America!

  I wanted my next computer be at HP because I knew that those who worked at the factory in Vancouver, Washington.  I never stop thinking they were sending all their manufacturing outside America.  I ordered my PC and laptop online with extended warranty.  I can't tell you how disappointed I was!  I thought I was by command line is built just the way I needed, maybe that they did what I asked, but I have no way of knowing.  I don't know what my PC is only two years old and this is the second time I had to get it fixed.  This time I had to spend an hour talking to a guy in India.  Now, I'm not at all harm, but I feel that if a company wants to do business in America, they should have technical assistance that can clearly speak the language of the American people.  Even if this man was professionally polite, it was a nightmare trying to understand him.  It's just not good costume service!  The problem is that my PC froze and I diagnose scan of it, he says the S.M.A.R.T. test failed with code 303.  What the man says, was that it was a software problem that has not been covered by the extended warranty.  The short of it is that I could pay a thousand dollars for a new computer (certainly not a HP) or I could pay $300 to get service and protected from software for next year.  I feel that I've been screwed over, but the worst part is that being, it was so hard to understand this guy, I don't know if the screw above is simply a byproduct of bad communication.  As I said, I'm not prejudice, but this Indian accent bad guy still sounds in my head and the worst part is that he really wanted to do a good job.  Why can not go back to the real American companies?  I hope that my next computer will be in the United States and what the employees of the company will be American, I would be willing to pay double for it.  Sorry, HP, but I gave you a chance and unless you are willing to give me a new PC and laptop built from scrap here in the USA by Americans, I don't think we will do much more than business in the future.

  A very disappointed customer

  Hi @DeMartMan ,

  I sent you deliver to be wound and check your private message when an HP employee reaches out for you.

  Best,

  Russ

• Why Microsoft is difficult to treat?

  Not sure 100% that this belongs here, but it has to do with Windows 7. Please do not hesitate to leave comments/similar experiences.

  So, I have recently built my own computer. I bought my own pieces (motherboard, ram, graphics card, CPU, etc...). My computer was cool without an operating system in it. I had a Windows 7 Professional 64 bit cd with a valid product key from my old laptop that has not worked for more than 2 years already. I got this Windows 7 Pro 64-bit as part of a program at the University of computer science and was able to do this on MSDN.

  I go ahead and try to install Windows 7 on my new computer, but realize that I get an error message indicating that I have no product key valid. I have re typed several times and realized it wasn't making me a mistake. So I call the hotline 24/7 Microsoft. The representative is quite nice and told me that this CD was which for an upgrade only (I used to have Vista on the old laptop). That makes sense, and I asked what my options were. This nice man told me to call the help desk the next day (it was already after hours) and tell them that I demanded a "clean install of a upgrade disk" and assured me that I would be helped no problem with this question. He gave me a number to call.

  I called the next day at 17:00. I was literally transferred 4 times to different departments. I have sent the same sick at one point and had to tell my story 4 different times! I was put on hold during 1 h 30 when I was told it would wait about 10 minutes. At this point, I was frustrated. I am unemployed at the beginning to treat this and missed dinner even. The 3rd Department that I was transferred to VERY rough summer and at some point I kept my cool (I NEVER get angry).

  By the time I was the fourth person, he re - explain to me what I knew. I told her several times that I realized that needed me at least Windows Vista or even XP in order to use my product key Windows 7 Pro 64. What I did not understand, is that I was told different people within Microsoft that this problem could be solved easily and without problem. Now get this:

  I asked if there was anyway that it would be able to make me a Windows Vista product key or even a product key of Windows XP I can use simply my STILL VALID Windows 7 Pro 64 bit product key. He said it was IRRESPONSIBLE of me and there is NO WAY he could help me out. I've then it ask (and please let me know if you agree to the Microsoft community?):

  So, you're not willing to help me by providing me with an obsolete operating system like Vista/XP? Do you really think people WANT Vista when you have Windows 7 AND Windows 8 JUST COMING OUT?  You are not willing to provide a long value customer with an OLD product key so I can use my Windows 7 upgrade cd product key still good?                 LONG SILENCE SINCE THE REPRESENTATIVE OF MICROSOFT *.

  He went to tell me that there was no way he could give me a cd of Vista for me to put on level. It wasn't a loss of about three + hours, dinner and losing me money out at the beginning of the work.

  It was just my little rant on the technical/customer support. Having been a customer for YEARS, I am very disappointed by this company. I always tell other friends who refuse to use this software that they were crazy NOT to use it, but now I understand. I am disappointed by the fact that I was promised to be helped and have this problem resolved as soon as POSSIBLE. This clearly shows (think about it, transferred 4 times) that Microsoft customer support has NO idea what they are doing.

  Thank you, Microsoft.

  Sincerely,

  
  A very disappointed customer.

  Hello

  As a peer visit technical support for Windows and a few other Microsoft
  Products consisting mainly of volunteers on all we can do is apologize for the
  the treatment you received. Admittedly, this is not that difficult a question to solve
  Although you might not like the answer.

  The OEM of Vista version that was on your laptop is not transferable to any
  another system if you need of a legitimate and legal non - OEM version of Vista or XP
  with the right product key in order to use your Windows 7 upgrade. Or you
  could sell your upgrade with key drive and buy a full version of Windows 7.

  How to do a clean install with a Windows 7 upgrade Version
  http://www.SevenForums.com/tutorials/31402-clean-install-upgrade-Windows-7-version.html

  =================================================

  Another possibility is to use the output preview Windows 8 until Windows 8
  RTM is available to the general public on October 26, 2012. The cost of Windows 8
  is less than the full version of Windows 7. Keep in mind there is no upgrade
  Since the preview in the RTM release, so you will have to re - install your
  programs that you should be able to keep your data and settings Windows.
  (I now use RTM and had no trouble reserving those.)

  Windows 8 Preview version
  http://Windows.Microsoft.com/en-us/Windows-8/release-preview

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• disappointed by the customer service

  I had the same experience today. First purchase of Dell and I am extremely disappointed by the customer service. I remember and different people hang up on me as soon as I told them upset how I was. At any given time, a supervisor, which I complained to and his response was, "I'm sorry to hear, than I can help you with" didn't even want the names of the representatives, I had spoken with. Absolutely no respect for the customers. I'm reluctant to say it's because of the where they are, but it seems that there are cultural differences in how to treat customers.

  Hi realCreencia,

  Thanks for posting your comments on the Dell Community Forum Office client for protection. I am able to help you in this matter. Please respond to my e-mail and provide the requested information so that I can access your records into account.

  Thank you
  Lorna

• (Redirected) Disappointed by the customer service

  I bought a laptop computer XPS 15 in the second week of November. I ran into some technical issues with the laptop, so I started the laptop for a full refund back on 24 November. The sales department guy said I should get the return of 15 working days or 31 days. It has been more than 31 days and I don't have my money. I spoke with five representatives since I asked back. Whenever I had to hold for an hour in the queue and I don't have a straight answer from any of them. The last time when I tried to reach the Department of sales, they was just put on hold and simply disconnected the call after a few minutes. they did not give a call back. Here is the list of people I talked to (these are the only people registered in the State of the application)

  1 November 24, 2015 23:17 (GMT) Insider NELSON telephone customer contact.

  This guy is the one who said, it will take 15 days working days/31 of repayment schedule

  2 December-21, 2015 18:14 (GMT) REX Customer initiated telephone contacts.

  This guy has said that he did not find the status of refund and he said it would be the transfer of the call to its "superior", but instead transferred to some dell desktop service

  3 December 21, 2015 19:30 (GMT) initiated IJAZ telephone customer contact.

  This guy said he introduced a special form that would refund my money in 3 working days

  4 December-25, 2015 (the guy does not connect me on demand)

  He said that I would get a refund on my account by January 3, 2015.

  5 January 4,2016 (Kevin/Kelvin)

  Put hold me and disconnected the call after a few minutes.

  I don't know if I will return the money.

  Application #: 920656643

  Better to post this thread in the Customer Care Forum here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• Customer support a total disappointment...

  Don't know who is this "Sidi", but he was completely unable to help me make my account. I am being charged every month which is good, that's what I wanted, but this person is not my account? I gave this person every bit of information had yet to register on creative cloud, but (say that it) did not always find my account. I coppied and pasted my bank charges: date, amount charged, and what was charged. He said I should contact my Bank and dispute the charge. I've actually already done this until I contacted adobe support. I told him that. He said that he put me on hold for 2-3 minutes. 6 or 7 minutes later, it comes up saying "in this case I will increase the case to a higher level of support, which will check the issue and get back to you in 2-3 days by email. Uh, no, I don't think that 2 or 3 days is agree with me. I just took so I want access to my membership. I asked to be transferred to another person and he said that he is not able to do. then he said:

  I advice you to wait 2-3 days for the cases climbed to solve until 2 or 3 days, or please contact the Bank to dispute the charges

  20:26:29

  Okay, the record. I hear ya. I asked 3 times to transfer me to someone who can actually help me and he wouldn't do anything. Maybe there really can't transfer me, it was the least he can do is to help.

  The "conversation":

  Hello! Welcome to the Adobe Customer Service.

  19:46:43

  Sicard:

  Hello

  19:46:51

  you:

  Hello

  19:47

  you:

  We are able to see my situation?

  19:47:11

  Sicard:

  Please can I have your email address registered with Adobe?

  19:47:43

  you:

  Well, here's where it gets confusing, I think that I signed up with ***@***.com on both accounts I have

  19:48:16

  you:

  I have two of the same addresses of e-mail associated with me

  19:48:27

  Sicard:

  I see that there is no subscription under * @* *.com identification of email

  19:48:38

  you:

  Wow, that's weird

  19:48:58

  you:

  Hold on, lemme double check

  19:49:15

  Sicard:

  Can I ask you if you have purchased a monthly subscription?

  19:49:21

  you:

  I have

  19:50:10

  you:

  Here's the statement from my Bank shot: RECURRING payment AUTHORIZED ON ADOBE 04/21 * CL CREATIVE 800-833-6687 CA S466112518302317 CARD * category electronics/software Questions about this transaction? Check your options

  19:50:26

  I got the subscription for almost a year or two

  19:50:45

  Sicard:

  Please give me all possible email identification

  19:51:37

  you:

  Well, there is ***@***.com or ***@***.com (which is the whole first I had) I'm still get charged for that one, but cannot access this account more for some reason any.

  19:52

  you:

  These are the only email addresses that I use more. I also have a ***@***.com

  19:52:09

  you:

  but I don't really use more than e-mail

  19:53:31

  Sicard:

  I see that the identification of email without a subscription

  19:53:51

  you:

  Out of three emails I have ever used, none is associated with adobe.com?

  19:55:17

  you:

  I can connect with ***@***.com and I changed my password but my subscription is not listed. I'm still all applications in use

  19:56:07

  Sicard:

  Please give me the last 4 digits of the credit card

  19:56:26

  you:

  I don't know which credit card is used, but I'll give you everything I have

  19:56:45

  you:

  ****

  19:56:55

  you:

  ****

  19:57:02

  you:

  ****

  19:57:09

  you:

  That's all I've got

  19:57:36

  you:

  I used to have a credit card a credit, but I closed this account about 4 months ago

  19:57:53

  Sicard:

  In this case, I advice contact you the Bank and dispute the charges and place a new order under ***@***.com

  19:58:52

  you:

  Well, well, I actually did that online just in time. I was able to save as ***@***.com with a password * but I don't know why you're not showing your hand

  19:59:08

  you:

  I'm connected right now actually

  20:00:14

  you:

  Account holder name * Adobe ID***@***.com e-mail LanguageEnglish (United States)

  20:01:06

  you:

  The problem I have is that I can not upload all my apps more because the association is not correct. I need this resoilved

  20:01:08

  you:

  solved

  20:02:14

  Sicard:

  Since you have not bought the subscription under ***@***.com of email identification, you will not be able to use the subscription even if you sign in with ***@***.com

  20:02:34

  you:

  but I still get charged?

  20:02:36

  Sicard:

  "You bought the product under different email I.

  20:02:57

  Sicard:

  Can I ask you the order number?

  20:03:10

  you:

  It was like a year and a half or two ago...

  20:03:30

  Sicard:

  I advice you to contact the Bank and dispute all charges

  20:03:48

  you:

  Transfer me to another officer please

  20:03:52

  you:

  you're no help at all

  20:06:07

  Sicard:

  Sorry, with order number or correct e-mail id, you will not be able to locate your subscription.

  20:06:31

  Sicard:

  If please contact or provide us id correct e-mail that you purchased the product

  20:08:21

  you:

  Two years ago, an order number is very difficult to discover. If you can always reload my account with no problems, then certainly you have information that can link ME to MY bank account. Ask me other questions that will work for you. In the contrary case, to transfer me to another agent who can understand this. A Manager or something?

  20:09:36

  you:

  My bank account is in charge. You have the info in front of you. Just ask me questions

  20:10:09

  Sicard:

  Please give me your name and your name and the last 4 digits of the card credit number, the date of the last transaction and the exact amount you charged

  20:10:50

  you:

  My name is brian * *. I live in * Arizona. My address is * dr. My zip code is *. My phone is 520 * *. Is my social security number (last 4 digits) *.

  20:10:57

  you:

  Hold

  20:11:34

  you:

  25/04/16 RECURRING AUTHORIZED payment WE 04/21 ADOBE * CREATIVE 800-833-6687 CA CARD S466112518302317 CL * category electronics/software Questions about this transaction? Check your options $31,82

  20:12:18

  you:

  I gave you all the credit card numbers that I have. It comes out of my bank account so I guess it's on Bancontact which is recharged and I gave you that last 4 already

  20:12:30

  Sicard:

  Can I put you on hold for 2-3 minutes so that I can research on this issue?

  20:12:36

  you:

  course

  20:19

  Sicard:

  Please give me your billing address

  20:19:30

  you:

  **** N ****** **. ******** **, *******

  20:20:27

  Sicard:

  I see that you are unable to check your email id

  20:20:49

  Sicard:

  I advice you to please contact the Bank to dispute the charges

  20:21:06

  you:

  Can you please send me to another agent?

  20:21:45

  you:

  You already suggested I have contact the Bank and I, but I need to get this resolved such that you can not do that for me. Thank you

  20:22:20

  you:

  It took you more time you said that it would take to give me the same advice. It's not cool.

  20:22:59

  you:

  Send me to another agent who can help, or I'll call adobe.com tomorrow morning and to let them know what has happened tonight.

  20:23:11

  Sicard:

  In this case I will increase the case to a higher level of support, which will check the issue and get back to you in 2-3 days by email

  20:23:27

  you:

  No, 2 or 3 days is not okay with me.

  20:23:38

  you:

  You got your money, I want my membership.

  20:23:50

  you:

  Transfer me now please

  20:24:07

  Sicard:

  Sorry, we will not be able to transfer

  20:24:30

  you:

  Why is this?

  20:24:59

  Sicard:

  I advice you to wait 2-3 days for the cases climbed to solve until 2 or 3 days, or please contact the Bank to dispute the charges

  20:26:29

  you:

  I'll just call adobe.com tomorrow morning and it is resolved so that you are unable to help me. I'll go ahead and let them know that "Sicard" didn't do much for my situation.

  Lol Yes?

  Usually, I get a monthly email from Adobe that confirms that my subscription payment has been collected by my credit card and the amount. Have you checked all your Inbox or spam folders? Then, it should be possible to know what email address is used for your Adobe account.

• disappointed by the apple customer service

  Hello

  I didn't want my first post to be like this, but I had no choice!

  Nov. 2014

  I bought my iPhone 6 and 16 gb and they gave me one year factory warranty. my phone started having a few problems in 10 months.

  August 2015

  I went to the apple store and they said "it's a common problem with 6 more" spent with a new 6 more since my warranty still good... as costume designer for more than a decade, it wasn't a big problem for me because I love I phone and I think that his greatest phone ever.

  may. 2016

  my phone doesn't work for some reason, and nobody seems to know what happened. I don't know there is no water damage or other damage that I went to the apple store. the person who worked there said "since my warranty has expired they will not be able to help us!" and advised me to buy the new phone. I called apple 1-800 number and I've been waiting for 1 hour and 28 minutes, and someone hung up!

  I have a contract with my operator for 2 years

  so I still pay monthly payments for a phone not working again!

  so, I'm the loser here!

  I should reconsider my choice on smartphones?

  Yes, it seems more unfair. This is a user to user forum. The best I can recommend is possibly ask for a Manager in the store do not settle the first genius you get.  If there is documentation in the service record of apples, you can have a better chance. If not out of warranty is out of warranty.

  You can submit your feed back here:

  Feedback: Apple http://www.apple.com/feedback/

• Someone from management can help me! Feel disappointed to Dell customer service.

  I hope that someone from management can help me. Support guys just simply useless. I spend more than 4 hours on the phone one day.

  I live in Toronto, in the Canada. I would like to buy Server United States and sheep in San Jose, California. It is indeed expensive equipment - more than 6000 USD. With Dell's online system, I can't put my Canadian billing address. I asked the support of aid. But they put the two even - answer or address same as billing or billing address shipping address delivery to the France. Or move to another department or hang up the phone. After seven days of travel front and rear, they canceled the order, saying that we have not received the payment.

  I would not be qualified someone help me? I had the feeling that Dell does not take money from me without explaining the reason.

  I called Dell Canada. Dell Canada they would not discuss the issue, saying that they do not sheep servers in the USA and are unwilling to discuss further. If I understand correctly they reside in India and were afraid to discuss the situation.

  Unfortunately I promised my client to have Dell server as a host for our project, otherwise I already bought HP Server.

  Help, please!

  
  

• Poor - and not yet no answer customer service!

  Hello!

  My apologies for the weird subject but heading I really wanted to attract someone's attention because at the present time (a guy called Paul online support side) nobody came back to me at all about my recent visit to your store from Covent Garden and the very disappointing time there.

  In short if your management team he has just done what they said they'd do and return my call to discuss things further as a guy named will be very kindly suggested I do we would not be here!

  This email comes from me trying to talk to a member of the management team after my visit to Covent Garden on September 22 and the feedback left by me after my experience so far here.

  Will me has called and left a message on 30 September by inviting me to remember to discuss also I have does - no call back. So I didn't call back the next day - no call back and the next day still no call. We are now on day 5 and after talking to someone in the store who very frankly really seemed to not want to be there and really seemed not the least bit interested to help me at all I'm resigned now pretty much on the fact that I get not this call and will not in fact also discuss how some members of staff there myself and the day my wife turning what was supposed to be one of the highlights of our stay in London in one of the low points.

  I talked to a representative of the online customer service which was fantastic, although itself also agreed that realistic, my chances are slim to a call back that he was however able to seize a member of the business team that supposedly spent on the information of countless previous officials do not have in the hope of a return call We'll see if it succeeded or not - I doubt that very much.

  So I'll now emailing this email to all the world that I can at Apple, to raise awareness on the fact that your ship called the flag shop in London (while the street regent is under renovation) has not only some very few poor staffing but also issues clearly a massive communication issues. I have to wonder how the store works effectively in this management, I myself am a branch manager and would like to know of all these questions should they arise and also to know the importance of the Dodge don't no calls - or even potentially conflicting ones. Clearly here, it is not the case, and as such I have to say that I will never to set foot in this store again.

  You do not discuss Apple here. This is a user to user support site, and your long message falls on deaf ears. To inform Apple that you are disappointed by something, use their site here, http://www.apple.com/feedback comments