HP L7580 do not print CYAN

Similar Questions

• HP Officejet 5740 all-in-one: HP officejet 5740 not printing cyan

  Hi, I was really like my printer HP 5740. But yesterday, after I've changed the HP 62 tricolor ink cartridge align unsuccessful, print head and printer is not printing cyan, I press clean cartridge several times trying and trying but still the same thing. One color, absent from the Tri color. Today I bought new paper in printer try again, but still no cyan... totally, no idea now.

  Help, please. I need print an important document. Thank you!

  Thank you for your response.  I definitely have the use of the genuine HP cartridges. He bought Hurstville post office.

  Today I already returned it to the exchange of post office for a new tri color ink. I have lost my receipt because I didn't expect that this situation will occur. But the staff is very helpful. I installed new ink and is now ok. I love my printer again now!

  It's a faulty color ink. Personal Post Office said this is the first time, they found the HP ink defective return. I'm not very lucky... I lost a lot of A4 paper to test print again and again.

  Check back here to let people with the same problem know, stop old papers. It could be solved if you exchange your ink. But please bring the defective ink and test print report with you. If you still receive also bring it with you.

• Do not print cyan/blue

  I have a HP Officejet 6500 has more.  Use it with my laptop, using Windows.

  It works fine until I replaced all cartridges.  Since then the Blue will not print.  The diagnostic reports are all perfect, except there is no blue.  The areas that should be blue are empty.  Opened two new blue cartridges with the same results.

  Appreciate any assistance.

  You may need to get an another print head. Contact support HP (1800-474-6836).

• More recent Photosmart 6520, not printing cyan

  Print stuff now that should be primarily blue & green - outgoing blue gray and stuff that has to be green is dark red. Ran: Tools > Print Quality Report - turned out to be just as it should. Tested another print to... same issues with grey/red instead of blue/green. Ran: Tools > cleaning print head - this second "Print quality diagnostic" printed even better than the first test. But same problem persists with the printing of the original file.

  Please help?

  S

  I found some additional info - it is not the printer, this is the files I tried to print in PDF Viewer that I used!

  1. the records were not print correctly from Apple previewed, but printed fine via Adobe Reader.

  2. I was able to print other PDF files in color at Apple Preview, but not this particular batch of files designed (letterhead, envelopes, business cards, etc.).

  Thus, a). There is a problem with the batch of files, in conjunction with b). using Apple Preview to view & print these files. Strangest thing I've ever seen. :-/  But at least it isn't a problem with my printer. Thanks for the follow-up, Ciara.

• OfficeJet pro 8500. Installe4d new cartridge HP cyan. Do not print this color

  Installed a new HP cartridge twice. preformed cleaning cycles & alignment. Will not print cyan. Worked fine until I changed the cartridges

  There could be little ink clogging one of the ports of the print head. There is a document with steps to help solve the problems of location printing here.

  Make sure you do 3 levels of cleaning print head. If none of the steps of work, then you may need to replace the Cyan/Magenta Printhead or the printer.

  I hope this helps.

• OfficeJet Pro K850 - ink cartridge does not print

  My K850 printer is not printing cyan. According to the Toolbox of the K850, cartridge series cyan was 75%, and the health of the print head has been fair. The cyan cartridge was beyond its expiration date I replaced it. The new cartridge does not better than the old cartridge print. Before I spend another $40.00 + did someone has something to suggest?

  Although the cleaning of the print head has helped a little, it did not help, so I bought a new cyan print head. When I installed the new print head, the printer automatically aligned to the printhead and now cyan works very well. Unfortunately, the alignment process pointed out flaws in magenta and Yellow Printhead. Now everytime that I print anything the printer goes through a continuous systematic alignment printhead to try to correct the magenta and Yellow Printhead, waste of paper and ink, until I cancel all print jobs. New cleaning of the printheads and the contacts did not help. In the end, no matter what is the status of print head in the tool box, replacing the print heads is the only solution that worked.

• L7580: HP All In One L7580 - Scans but will not print or copy

  Last problem with the L7580: this machine will scan but not print or copy.  All four color cartridges are good, remaining.  He machine is not used as often as it should be, but copied and printed a few weeks ago.  Any suggestions?  Thanks for any help.

  Hi @kkpb,

  Welcome to the Forums of HP Support!

• Inkjet e: 5740 5740 printer does not print color cyan & alignment problem

  Hello

  Recently, I replaced my lights on my P 5740 printer ink cartridge while trying once photograpgh print [6 x 4] & have had nothing more than headaches since.

  The cyan color does not print ink levels indicate that it is used. I cleaned the heads of ink at level 3. I have replaced the ink cartridge & still have the same problem and now the alignment is unsuccessful.

  I'm challenged to begin with technology & this challenge is both frustrating and disappointing that I do not understand what I did right.

  Any suggestions before I have packing the printer & return to Staples?

  Thank you

  HI @RC23,

  Because the printer is only a couple of months I suggest to HP customer care and ask about a replacement printer. Most likely, it is a matter of ink system, since you've already tried another cartridge with the same results. Check the model number and the form to receive a file number for faster assistance.

  Thank you!

• Cyan is not printing on HP Officejet Pro 8500 Wireless.

  MyCyan is not printing after changing the cartridge. I am now at level 3 tools - cleaning Printhead and the printer is just beeen setting doing nothing for 20 minutes. Any suggestions?

  GGY-Cincinnati

  Third level cleaning finally finished and the cyan is flowing and work again.

  GGY

• Printer HP Photosmart C6380: C6380 printer not printing black and cyan

  My printer has not been used for a while. Today, I installed new cartridges and found photoblack and cyan do not print. Can someone please!

  Hey @mksingh,

  Welcome to the Forums of HP Support!

  I see that you are having problems with your Photosmart C6380 all-in-One Printer cyan and black printing. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that you can't always print in all colors, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you are able to print in all colors or to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Cyan is not printing on HP Officejet Pro 8500 has more - Air bubbles in the ink tubes

  Hi all

  I know why cyan is not printing.  It is because of the following:

  Ago, I ran out of ink cyan printing ("please replace cyan before continuing").  I live in a remote area and was not able to buy a replacement cyan cartridge, so I read on a hack on the Internet, that was to fool the printer into thinking that the cyan cartridge remained inside ink (just basically restricting the measure gauge so that it read the Full cartridge).  I did it because I had a print document that requires only the black ink, so I knew that this wouldn't be a problem.  Then life happened and I completely forgot my little shortcut, and my wife printed a number of color photos.  I finally had time to cartridges, and I now understood that cyan is not print at all.  I have now opened up the printer and realize that the cyan ink tube is full of bubbles...

  I tried to fix this by printing A4 pages that are for the most part, cyan, but without success.  I even tried to put pressure on the ink cartridge cyan in order to flood the cyan ink tubes - also, it does not work.  I read somewhere that there is a way to actually get some printers to pump tubes with ink, is - it possible on the Officejet Pro 8500 has more?

  Of course, I did all the tools that are pre-set to the arsenal of 8500, but still no luck.

  I know I'm in the situation I am purely because I don't use the device as intended, and people that no one is to blame but me, but I'd appreciate any help you could provide.

  Thank you

  John

  John, looks like you have a problem with the ink system. Unfortunately, what it looks like happened here, is that your ink nozzle, tubing and probably-print head have put dry for cyan. Work around is pretty neat, but it really is only recommended for a very temporary solution. If the ink has dried in the piping, but elsewhere in the printer then can be a decent chance that this printer will be not likely reprint the cyan. You can try to run the automatic cleaning process (up to three times I would say) via the Tools menu in the Setup (the wrench).

  In addition, I'm not sure that this will be a question that has a simple resolution. Apologies, John.

  -Spencer

  PS Hope you have a wonderful day and that your time is as beautiful as she is here!

• Photosmart 6520: Photosmart 6520 does not print the new colors yellow, magenta and cyan

  I installed new cartridges 364 original color and now the printer prints everything in black and white only.

  Before replacing the cartridges I printed black and white stuff (because the cartridges were low).

  I have installed new drivers, it off for a minute, restarted.
  I cleaned up and align the cartridges.

  White are not dry, as I tested al with tissue.

  All of this happened less than a month after the expiration of the warranty.

  In properties, grayscale printing is turned off.

  What could be the problem?

  Well - he started working by itself after some 5 to 6 hours. All tests and diagnoses before that said nothing wrong, but the colors were simply not print at all. Then, as this, the print quality diagnostics showed color.

  In http://support.hp.com/us-en/document/c03318187 step 2 tips you allow auto maintenance to complete. I suggest now just let it meditate and heal itself and do not even try the other troubleshooting steps discount. However, the few hours suggested could be more than a little. I've almost exhausted my black cartridge when running all the other tests and diagnostics, and now I'm waiting for a new... Once I get it, I'll put it in, and then let the sit of the printer for 4 to 6 hours just to settle. I hope that's enough. And then, finally, I might be able to print my document.

  Would be nice, if this problem was mentioned in the cartridge installation instructions.

• I have a G510n all-in-one Officejet wireless that does not print in Cyan.

  The cartridges are full, I cleaned the printheads several times, made all the diagnostic tests, restarted the computer, reinstalled the software and drivers.  I can't align the print heads because the scanner cannot see blue lines due to their not printing not.  The printer is out of warranty, so I need to know if I need to trash or is there another solution for this problem.  Following a forum, the person said it was chip problem, but did not specify how they fixed it.  Coult it will be the same question?  Any suggestions would be extremely useful.

  Thank you.  I called and you have a printer replacement for Iwould less pay at the store.  Simple and effective.  I appreciate the help.

• HP Photosmart C6180 Magenta Ink not printing

  error message: no

  description of the problem: Magenta Ink not print not EXCEPT on the page that prints after aligning the print cartridge printing is performed. At the bottom of this page, the bars of yellow, Cyan and Magenta print perfectly, just like the mixture of the color shown in the colorful bird printed below the bars.

  Self Test Diagnostic Page is printed with bars No. Light Magenta or Magenta, under print quality model. State of ink and level for both shows like OK magenta and 100%

  Troubleshooting: I ran repeated cycles of head cleaning and aligning the print cartridge print without changing the output. The page that prints after cleaning has NO magenta bars or lines. Seems the page that prints after alignment. Via e-mail support, I was directed to perform a complete reset "semi" and "the NVM reset" - neither of these had no effect. Magenta inks have been replaced, but the problem persists.

  Exchange: the printer had not been used for several months.

  My printer started working. It had been disconnected and sitting for several months. I turned it to try the HP solutions (below) and found that it worked - I had nothing to do!  In any case, I hope this can help some of you with similar problems:

  Hello
  
  Thank you for contacting HP Total Care.
  
  I'm Vivian of HP Total care for all-in-One products, and this response is in what regards the problem with HP Photosmart C6180 all-in-One Printer.
  
  Of your mail, I understand you have a HP Photosmart C6180 all-in-One Printer. Currently, you have a problem in which the printer prints in magenta only on the alignment page and not even on the test page.
  
  I am aware of the importance of the issue and will give you the appropriate information. I need your cooperation and appreciate your efforts to resolve the issue.
  
  First of all I want to thank you for the link, I'll take that as a feedback and will forward it to the concerned Department. However it is not a known, issue because in this case, HP will take immediate action and make sure that defective cartridges do not reach the market.
  
  Please try the following troubleshooting steps. I assure you that those measures would solve the problem.
  
  I ask you to check if you have the same problem with the copy as function. If the printer copy very well magenta do not perform one of the steps given and please get back to us for further assistance. However if you encounter the same problem with the copy as well please continue with the provided steps.
  
  First step: clean the copper contacts.
  
  (1) take a lint cloth or a cotton ball, it wet with water.
  (2) clean the cartridge copper contacts.
  (3) you have the same type of copper on the printer also, contacts if you are able to reach their own contacts in copper on the printer also.
  (4) reinstall the cartridge in its housing.
  (5) when the printer is on, unplug the power cord from the printer.
  (6) press and hold the power button for about 30 seconds.
  (7) re plug the power cord into the printer and the printer.
  
  If the problem persists, proceed to the next step.
  
  Step 2: Perform a drain of power on the printer.
  
  (1) remove the power cord from the product
  (2) press and hold the power button for about a minute (while the power cord is not connected to the printer).
  (3) release the button.
  (4) connect the power cord to the product
  (5) use the button to turn the product on.
  
  Connect the printer to the computer and check; If the problem persists, proceed to the next step.
  
  Step 3: Reset the printer to the factory settings.
  
  (1) use the button to turn the product on.
  (2) remove the power cord from the product
  (3) press and hold the # and 6 buttons.
  (4) while now buttons, plug the power cord to the product
  (5) to continue to press the buttons for about 30 seconds.
  (6) use the button to turn the product on.
  (7) if these steps do not resolve the problem, it will be a hardware problem with the printer in this case I suggest you take the printer to the nearest authorized Service Provider for the service.
  
  Please follow these steps and get back to us with the results, if you need more help, please reply to this message and we will be happy to help you further.
  
  We look forward to hear from you.
  
  For more information on keep your HP and Compaq products up and running, please visit our Web site at:
  
  http://www.HP.com/go/TotalCare

  ALSO:

  If the printer performs the color copy and you get magenta on the copy, it is obvious that the printer works fine, it's a software problem. I ask you to try the following steps, depending on your convenience and get back to us with the results.
  
  First step: reset the printing system
  
  To use the reset printing system feature, follow these steps:
  
  1. in the Finder, choose utilities from the menu reach.
  2. open the printer setup utility.
  3. in the printer setup utility menu, choose Reset Printing System.
  4. click on reset.
  
  Second step: check/repair disk permissions
  
  Click on Go tab in the top menu bar.
  Select the utilities tab.
  Click disk utility.
  Once disk utility appears, select the drive and click the check permissions.
  
  This can take a long time to complete as the Mac will try to check all permissions to the hard drive.
  Now click on the tab authorization to repair disc.
  
  This can take a long time to complete as the Mac will try to repair all permissions to the hard drive.
  Once Permission to disk check is complete, restart the Mac
  
  Step 3: Add the printer again
  
  1. click the Apple on the top of the left hand button.
  2. click on Preferences system, window system preferences will open.
  3. click on the printers and faxes icon.
  4. click on add the symbol on the bottom of the left hand.
  5. you see your printer in the list, select it and click Add on the right side.
  
  Please, do the following and get home with the results, for further assistance please get back to us, we will be happy to help you.
  For more information on keep your HP and Compaq products up and running, please visit our Web site
  to:
  http://www.HP.com/go/TotalCare

• HP Photosmart Premium C309: blue ink will not print

  I replaced all 3 color cartridges, but also the black with the new HP cartridges but when I tried to print the Cyan (blue) does not print. I tried to print something green on this subject and it printed yellow. The computer recognizes that the new cartridge has been installed. I cleaned the print heads, but that did not help. I printed a page of diagnosis and cyan won't print, even if it does appear that the ink level is declining, although it is not printing.

  In the paper here troubleshooting steps can help solve cyan not print on your Photosmart c309.  Be sure to go through all the steps in order.