Download and uninstall creative cloud / Illustrator

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• I downloaded and installed creative cloud with an email address, and when I open it, it says that I need to check an old different email address that no longer exists. What should I do

  I downloaded and installed creative cloud with an email address, and when I open it, it says that I need to check an old different email address that no longer exists. What should I do

  Follow the procedure below:

  
  

  N ° 1)
  

  Launch the Task Manager and end all Adobe related tasks such as Creative cloud, CoreSync, AAMUpdater... etc.

  
  

  Step 2)

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  It will open the Appdata folder.

  Then navigate to local > Adobe > OOBE. Open the OOBE folder and delete the file " Opm.db".

  Once you had deleted the Opm.db file, run Adobe Creative Cloud application and check.

• I downloaded and installed creative cloud with no problems. From the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen). This is why I can't select the application to be updated. Thanks for your help

  I have download and install creative cloud with no problems. In the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen. This is why I can't select the application to be updated. Thanks for your help

  Please refer to the threads below where the issue has been addressed:

  Re: desktop is not displayed Panel apps? PC

  Missing Creative Cloud Desktop applications tab

• I can't download and install creative cloud

  I can't download and install creative cloud

  What are the specifications of your Mac system?  Respond to those required for the software Creative Cloud?  System requirements | Cloud Creative

• I bought a subscription of dreamweaver through amazon, but get the trial offer when I try to download.  I have to pay the subscription for 3 months now, but cannot access the program.  I have installed and uninstalled creative cloud several times v

  Anyone know how I can get this program?  I'm paying for it but could not get anything other than a free trial!

  Hi John,.

  I checked your account details.

  The subscription is not yet activated.

  Please see this document to activate it:

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Let us know if that helps.

  Concerning

  Megah Rawat

• I can´t DOWNLOAD and install creative cloud... error 1?

  What is error 1?

  Creative cloud (WIP) error codes | Error postal codes of Mylenium

  Mylenium

• Difficulty installing and uninstalling creative cloud

  Tried to install CC, it got stuck and just kept spinning. Quit Setup and I tried to uninstall. Now when I try to reinstall have message that says: another version of Office CC is currently runining. to continue quit that instance, and then click Retry. Error code: 86 how can I get a clean uninstall and start again. I am a novice to this

  Restart your computer, clean and reinstall by, use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

• I have creative cloud illustrator is photoshop cs6 included

  I have a creative cloud with illustrator is photoshop cs6 included for the same

  price or do I have to buy photoshop cs6 also thank you very much Randy! God bless you!

  If you have creative cloud, you can see the links below to install the creative cloud desktop app and use it to install apps:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  FAQ: How to install previous versions of creative cloud applications?

  FAQ: How to launch creative Cloud Apps

  If you bought more CS6 (perpetual cloud, no creativity), then you can install from here:

  Suites and programs CS6

• I just switch to CC to photographers. I downloaded and uninstalled Manager creative cloud several times and whenever I do tab apps under creative cloud wrote "the installation is no longer functional. Uninstall and reinstall... I continue to do th

  I just switch to CC to photographers. I downloaded and uninstalled Manager creative cloud several times and whenever I do tab apps under creative cloud wrote "the installation is no longer functional. Uninstall and reinstall... I continue to do this with the same results

  Please follow the steps below.

  1. Follow the Solution 1 and 2 of error: "unable to install". Creative Office Cloud
  2. Install Creative Cloud Desktop Application using Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Hope this will help you.

  Kind regards

  Hervé Khare

• How many times should I uninstall and reinstall Creative Cloud Desktop app?

  Every time there is an update of the applications Creative Suite, I want to download and install, I opened the Cloud Desktop application designer and see this:

  

  Then I have to go online and try all validated solutions and finally manually uninstall Creative Cloud Desktop, then download it, then reinstall it, and then finally, I am able to download the update for real-world applications.

  I know I'm not the only user that has this problem, and I know that this isn't a new problem not more.  I find it galling and appalling. Adobe has long been in the software industry.  Why can't they fix once and for all?  How is it difficult for Adobe to hire competent programmers who can code a functional application?

  Hello

  Here is the Solution: delete the contents of the OOBE folder and restart the desktop creative cloud application

  • Exit the desktop application Cloud creative in the gear icon in the upper right.

  • Navigate to the following location, based on your operating system.

    • Mac OS: /Users/Application Support/Adobe/OOBE

    Note: The \Users\\Library\ is hidden by default after 10.7. See the following document for instructions on access to it if necessary: library user access hidden files. Mac OS 10.7 and later.

    • Windows: C:\Users\\AppData\Local\Adobe\OOBE

    Note: The AppData is hidden with the default settings of Windows. See the following document for instructions to show if needed: view the files, folders, file name extensions. Windows 8, 7, Vista, XP.

  • Delete all the contents of the OOBE folder.

  • Restart the computer and launch the desktop application Cloud creative again.

    Note: The application may take slightly longer than usual to load with this solution, as contained in the folder OOBE is rebuilt after the launch.

• I'm trying to download a trial version of first, but get an error downloading A12E5. I see Adobe support page recommends uninstalling creative cloud, but it is not even in my installers folder. Maybe it was never installed? Don't know what to do

  I'm trying to download a trial version of first, but get an error downloading A12E5. I see Adobe support page recommends uninstalling creative cloud, but it is not even in my installers folder. Maybe it was never installed? Don't know what to do next. Thanks for any help you can provide. I am avid editor and really want to try first!

  uninstall all cc on your computer.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer

  Install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud

  Install your trials and subscriptions using the desktop application.

• How can I uninstall creative cloud on an old computer and reinstall on a new computer?

  How to uninstall creative cloud on my old computer and install it on a new computer? I have connected to my account on the new computer, but there is no cloud creative icon in the menu bar above.

  Hi Maura,

  Here's how to remove your old system CC apps: https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

  In order to install CC on your new computer, you must download the CC: download and install Adobe Creative Cloud applications

  Kind regards
  Rahul

• How do we uninstall creative cloud and related applications?

  Hello. I installed Adobe Creative Cloud and Photoshop on my computer. After PhotoShop from time to time I tried, I realized that I was unhappy with this software. I uninstalled through Control Panel uninstall a program PhotoShop and Adobe Creative cloud and I uninstalled manually in the registry for any software such occurrences. Now, I find myself in the Windows 7 start menu with this Adobe Creative Cloud shit! I ask you to tell me how to take your poop! Marc Roujansky

  Marc,

  Here are the instructions to uninstall:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-remove-app.html

  After the uninstall, you can remove and remnants of the related files by running the CC cleaning tool:

  https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

  Guinot

  move to Adobe Creative Cloud to cloud Creative download & install forum

• Uninstall and reinstall creative cloud

  Hey there

  I have a small problem:

  I uninstalled creative cloud and all programs of this photoshop and illustrator on my macbook.

  An hour before, I installed again, but if I open the creative cloud Manager, the program shows me, that photoshop and so is already installed. BUT: I uninstalled all the programs, because they did not work right.

  So, this only was I wrong? What can I do, because I really need Photoshop and so for the school.

  Use the cleaning of cloud tool

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

• Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no orders existing and after download, all the creative cloud applications

  Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.

  What gives?

  allow at least a day working pst for your purchase to complete.  Today is Saturday afternoon pst.

  After this time, check your account, Adobe ID Code

  If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html