IdeaPad Y400 keyboard broken after installation of Ubuntu. Sent in, Lenovo has sent back still broken.

I have a Y400 Ideapad, purchased in December 2012, delivered with Windows 8. He has recently due to a malfunction after trying to install Ubuntu as a secondary OS. It was very difficult to get installed Ubuntu because UEFI and Secure Boot really tried to stop him, but I have finally installed it and the two operating systems, has been working for about 24 hours. Then, Ubuntu was able to start. On several occasions. Then I started Windows and it seemed that he was working again, except that from time to time when I tried typing, the keyboard type keys I had not touched and then stop responding for about 30 seconds. After that, it would still work for a little while.

I ran OneKey Recovery to try to solve this problem, wiping my hard drive and reinstall Windows 8 from scratch. Still doesn't solve it. He actually glitched once while I was still setting to the top of my Windows profile, before he had even started for the first time.

So I sent my laptop for Lenovo and, a week later, they sent back with a new keyboard (despite me telling them that it probably wasn't the problem). He worked for the next few days, but as of today, he started glitching again, much. I don't want to send my laptop for Lenovo again because I need for the class I'm taking. Also, when they sent it the first time, they have not even put it together right. The rear panel was not at bottom, and panel below which was actually folded so that one of its tabs fit on the side of my laptop instead of being inside.

I really need to solve this problem, but I'm doubting the capacity of Lenovo to do, and I don't want keep it will send if it simply means that I won't have a laptop for 1-2 weeks and then I'll get it broken back yet more. Also, I need even Ubuntu, even if they do not fix it then I have to reinstall Ubuntu and it will probably break again. Not to mention, they will probably wipe my data from it.

Found a thread discussing this:

http://forums.Lenovo.com/T5/IdeaPad-Y-U-V-Z-and-P-series/IdeaPad-Y400-keyboard-auto-typing-and-out-o...

Turns, the Y400s have a defect. If you select always "on USB" in the BIOS / menu UEFI, it messes up your keyboard. I have activated it when I was trying to get my computer to recognize a USB boot.

I'm surprised a Lenovo support is not already aware of it. I talked to Lenovo about a dozen employees, including a supervisor and a representative of the customer relationship and no one suggested she could relate to my BIOS settings.

Tags: Lenovo Notebooks

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