DVD only drives not seen

I have a Gateway running windows vista sp2 32-bit desktop... I don't see dvd players in my computer or in the bios...

any ideas?

Hello

Remove ALL power and reconnect the cables to the drive and power to the CD/DVD drive. If that does not work
get the player appears in the BIOS, then you need the assistance of a real computer store (no leeks
and displays a Best Buy) or Support technique Gateway. Of course, there could be a bad cable, power
lead, or the reader could fail.

Check with support from gateway and online documentation.

Gateway drivers and downloads
http://support.gateway.com/support/drivers/dlcenter.asp

Technical support Gateway
http://support.gateway.com/support/?cmpid=topNav

Door Documents
http://support.gateway.com/support/SUPINFO/index.asp?cmpid=topNav

I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

Similar Questions

  • DVD/CD drive not reading CD or DVD inserted, clues?

    Hello. I hope someone can help as this was produced during the week.

    The DVD/CD drive not working properly. Whenever I insert a DVD or a CD of my laptop starts apparently read (humming noise), but my laptop does not detect the disc, or open my computer shows the disc. I tried to update the driver, while watching helps out that the window has provided and that you have installed all the updates for my laptop without success.

    Does anyone have advice I can try that can solve this problem, because it becomes an impediment, thanks in advance for any help, you can be able to give.

    Yuuki-chan

    When you open 'Computer', you can at least the CD\DVD himself player? Have you tried another disc?
    Also, go to start Manager select menu\ click device right computer\ properties\ in the upper left part of the window
    In Device Manager, look at your DVD Rom drive, open it and double click on the driver. It doesn't seem to work correctly? Thank you, Jeremy M - Support Engineer

  • A satellite - DVD Drive not seen by Windows Explorer

    The DVD on D deive is not seen by windows Explorer. Used to work, it has now disappeared. The dvd hardwars starts at the start, then stop.

    Any ideas anyone?

    Hello

    You see the DVD drive in Device Manager and you then yellow exclamation points?
    Maybe you should just remove the drive from Device Manager and reboot the laptop. Select the drive in the Device Manager, right-click on it and choose uninstall. Then, restart the laptop.

    If it doesn't work try the workaround posted by Akuma to remove upper and lower filters.

    Good bye

  • DVD drive not seen by Windows 8

    I have a Dell Inspiron with Windows 7 537 originally. The installed and functional DVD drive is a TSST DVD +-RW TS-H653G ATA drive.

    I have recently installed WIndows 8 in dual boot. When I boot with Windows 8, the DVD drive is not seen. When I go to the Device Manager and I look at the properties of the DVD player, I have the following message appears in the device status area (here I give a translation of the message in french)

    This device is not actually connected to the computer (Code = 45).

    To correct this problem, reconnect the device to the computer.

    The fact is that the DVD still works fine when starting with Windows 7.

    Do I need a new driver or a new device or what else?

    Marcel Painchaud

    (mpainchaud67)


    Hi Marcel Painchaud,.

    I appreciate the time and effort you took to resolve the problem. Please do the following:

    1. run the command as administrator prompt. Type cmd in Windows 8 modern user interface and press HUMINT + shift + enter

    2 type following and say enter

    Reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. reboot the system

    Once the system is restarted check if the DVD player works fine.

    Thanks and greetings
    Sandeep P
    #iworkfordell

  • External CD/DVD RW drive not recognized by Windows XP

    Original title: Professional. Have an advantage humbucker 16 X 8 DVD/CD RW & ATi Radeon 9550 AGP 250 M for video and VGA that is not recognized

    Have a double microphone 16 X 8 DVD/CD RW advantage which is not recognized by XP Professional.  Also have a CD unit and when windows installs the drivers - it gives them both the same driver.  DVD RW is only recognized as a CD! Have used Microsoft fixit and he says everything is fine. -It uses the same driver for CD and DVD RW units.

    Have also an ATi Radeon 9550 AGP 250 M for the video and VGA and Windows XP does not - have question marks for them in Device Manager.  Microsoft fixit - did fix this problem.

    Have deleted the drivers and tried to control the computer for downloads by Microsoft and it can't find them - if I do a check for hardware changes, he finds only those who do not work properly and that don't work at all, as indicated above.

    Also went on the Microsoft Web site and cannot find a solution it - clicked on links with any help that I could see.

    Sorry for the problem - just fusterated

    LF

    Hello

    To work around this problem in Microsoft Windows XP, follow these steps:

    Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article http://support.microsoft.com/kb/322756

    Step 1: Remove the registry entries modified. To do this, follow these steps:

    a. Click Start, click Run, type regedit and then click OK.

    (b) in the navigation pane, search for, and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    (c) in the right pane, click UpperFilters.

    d. in the Edit menu, click on delete.

    e. When you are prompted to confirm the deletion, click Yes.

    f. in the right pane, click LowerFilters.

    g. in the Edit menu, click on delete.

    h. When you are prompted to confirm the deletion, click Yes.

    i. exit the registry editor.

    j. restart the computer.

    Note: If you notice a loss of functionality in a particular program as in the CD recording software after you remove registry UpperFilters and LowerFilters values, reinstall this software. If this problem continues, contact the supplier of software to help.

    Step 2: Remove the existing drivers. To do this, follow these steps:

    a. Click Start and then click Control Panel.

    b. If the control panel is in category view, click performance and Maintenance and then click System.

    c. If the control panel is in Classic view, double-click System.

    d. click the Hardware tab, and then click Device Manager.

    e. expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.

    f. When you are prompted to confirm that you want to remove the device, click OK.

    g. restart the computer.

    Note: after you restart your computer. the drivers will be automatically installed.

    See: http://support.microsoft.com/kb/982116/en-us

  • DVD/cd drive not detected

    The device cd/dvd drive does not show in my computer or Device Manager.   HP Pavilion dv9500 laptop.  I know that the camera is good, as I tried in another HP Pavilion laptop and everything was good.  I tried the the high/low filters registry fix surprised but only shows not always.   Any help?

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

  • DVD RW drive not responding is not Windows 7

    When I insert a disc into my drive drawer DVD RW my Windows 7 system does not. Nothing happens. I can eject the disc manually, but if I try to eject the disk by clicking on the icon of the DVD RW drive it 'hangs' with a message "do not answer." I have not used my DVD RW in over a year, and before that it was operating normally. Device Manager says "this device is working properly" and "driver software is up-to-date." I'm puzzled! Any help / suggestions would be appreciated.

    Don't forget that the failure of the CD/DVD devices is one of the most common things that happen to the PC.  This is especially likely if your PC is say 5 years or so old.

    If yours is a desktop PC, the replacement is easy and inexpensive.  Usually about $20 to buy the replacement.  Stop, cut the power, hold the switch for 7 seconds or longer.  Place the computer on this side with the side where all taken down.  Remove the side panel.  Remove the 2 screws that hold the drive in place.  Remove the two plugs at the rear of the car.  In some cases, you may need to remove the front panel to slide out.  Do this carefully so that you do not interrupt one of the small carriers off the coast.   Reverse the procedure for a new.

    If yours is a portable PC, replacing physically isn't difficult.  Usually a screw.  But it is a patented device that is different for each laptop.  Find one could be a problem and your only likely source will be OEM.  Price will be high.  Probably like $100 or more.  A great alternative is an external drive that connects via USB.  Can be used in any PC.  Cost about $25.

  • P7 - 1436 s: Second hard drive not seen by Win10.

    I physically installed a Seagate Barracuda 2 TB HDD in my office as additional data storage.  He is not seen by the operating system.  I followed the instructions and the video on this site.  I have installed and run the Seagate drive Wizzard but he does not see the new hard drive either.  The new drive is connected to the SATA1.  Power is the second connector on the cable that feeds the original hard drive (drive C).  I noticed that the hard aiinstalle plant is a Seagate Barracuda 1 TB so I guess tha the new drive must be compatible.  The computer works normally.

    Do I have to activate the new hard drive in the BIOS, and if so how do I do that?   (I make sure all the cables are in place.)

    Notice of another forum was to click on the 'Simple Volume' and then format.  I did it and here he was there.  I was able to access the drive again now.  Thanks for all the help.

  • CD/DVD in the DVD RW drive not recognized

    I am running Vista Home Premium 32-bit and have a Matshita DVD-RAM UJ880AS DVD RW drive. I used to be able to burn and read cds, but also the DVD without problem, although I recently discovered that my drive is not always recognize a CD/DVD. I'll insert a disc and close the drive, and it seems that there is no attempt to read the disc at all. Usually a light snoring from the player in order to indicate that it is reading a disc, as well as a small disc icon appearing next to the mouse, but none of this happens. When I run the program Fix Microsift, troubleshooting report is as follows:

    Reading CD/DVD and WritingPublisher details

    Problems found
    Media in the CD/DVD drive is not readable (MATSHITA DVD-RAM UJ880AS ATA
    Device support) in the CD/DVD drive is not readable (MATSHITA DVD-RAM UJ880AS ATA
    Device)
    The drive is empty or the media format is not set supportedNot
    Insert readable mediaSucceeded

    Verified issues
    Class filter drivers are corruptClass filter drivers are corrupt
    One or more specific class filter drivers are missing/corruptChecked
    Filter of device drivers are corrupt (MATSHITA DVD-RAM UJ880AS ATA
    Device) filter of device drivers are corrupt (MATSHITA DVD-RAM UJ880AS ATA
    Device)
    One or more filter specific device drivers are missing/corruptChecked
    Device is not working properly (MATSHITA DVD-RAM UJ880AS ATA Device) device
    does not work properly (MATSHITA DVD-RAM UJ880AS ATA Device)
    This device is facing a problem that prevents it from working
    properlyChecked
    Drive is disabled drive (MATSHITA DVD-RAM UJ880AS ATA Device) is disabled
    (MATSHITA DVD-RAM UJ880AS ATA Device)
    The CD/DVD drive is disabled in the device ManagerChecked
    Drive is not assigned a letterDrive drive is not assigned a drive letter
    The CD/DVD drive is not accessible via a letterChecked drive

    Questions foundDetection details

    6Media in the CD/DVD drive is not readable (MATSHITA DVD-RAM UJ880AS ATA
    Device) does not

    The drive is empty or the media format is not supported
    Insert readable mediaSucceeded

    Insert a CD or a DVD disc play in the selected CD/DVD drive

    Questions checkedDetection details

    6Class filter drivers are corruptChecked

    One or more specific class filter drivers are missing/corrupted
    Class repair filter driversNot Run

    Remove references to class filter missing/corrupt driver

    6Device filter drivers are corrupt (MATSHITA DVD-RAM UJ880AS ATA
    Dispenser) checked

    One or more device-specific filter drivers are missing/corrupted
    Uninstall deviceNot Run

    Uninstall the device problem

    6Device does not work properly (MATSHITA DVD-RAM UJ880AS ATA
    Dispenser) checked

    This device is facing a problem that prevents it from working
    correctly
    Rescan devicesNot Run

    Look for changes in available devices
    Uninstall deviceNot Run

    Assign drive letters to all the readers who have no drive letter

    6Drive is disabled (MATSHITA DVD-RAM UJ880AS ATA Device) checked

    The CD/DVD drive have been disabled in Device Manager
    Select the Run deviceNot

    The device must be activated before it can be used

    6Drive is not assigned a drive letterChecked

    The CD/DVD drive is not accessible via a drive letter assigned
    Affect the letterNot Run drive

    Assign drive letters to all the readers who have no drive letter

    Details of detection

    Collection information
    Computer name: OWNER-PC
    Windows Version: 6.0
    Architecture: x 86
    Time: 8/15/2011 15:59:35

    Publisher details

    CD/DVD, reading and writing
    This diagnosis identifies and solves common problems that can prevent
    you reading and writing CD/DVD
    Package version: 2.1.2.20101104
    Publisher: Microsoft Corporation

    I know that the drive is compatible, because in the past, I ran these discs very on my computer. I tried the blank CD, DVD, bought CD + DVD, burned CD + DVD and they all produce the same result: nothing happens. When I right click on my drive and select the option 'Explorer', an empty window temporarily opens and closes. When I double-click on the drive, nothing happens. What seems to be a particular thing about my situation, is that when I try and restart my computer the problem persists, however when I turned my computer off and then turn it back on the player sometimes will work for a short period before the previous problem back to the top.

    Help would be VERY appreciated.

    Thanks for your time, but I realized that the problem was with a program that I recently installed. I ended up uninstalling and then by removing any trace of her that I could find on my computer. After restarting, my CD/DVD drive appear to have begun to function properly again and I don't run in my previous problem again so far. Once again, thank you for taking the time to try to help me. The effort is appreciated.

  • Satellite P30 - Dvd ram drive not working properly

    Help, please...

    I tried to install 2 pieces of software on a new satellite p30, and resembles a need for new drivers for the dvd player, which is a carpet * a dvd - ram uj-830 s.

    Basically, I installed some bog standard games, they fit very well and while respect it works perfectly fine until I have try to load the game itself, and with one, it brings up the message 'Please eject and re-enter cd-rom.

    Can someone please point me to the right direction because everything I tried so far has failed, have installed the drivers from ram dvd that came with the laptop, but nothing helps.

    Post edited by: frazz

    Hello

    It will be interesting to know if this happens with all data media you use.

    In my opinion you must first locate the source of this problem. Check if your DVD - RAM drive works correctly using different CD, DVD and DVD - RAM of course. If Yes, in this case it is a problem specific, based on the game CD.

  • Satellite M100 - DVD-Multi drive not recognized as an engraver of CD/DVD (!)

    Hello

    After the installation of Win XP SP3 in the last update of windows, Toshiba tools, but also other CD/DVD burning software don't recognize this title, the drive from DVD - ram only as a CD-rom drive.
    Thus, software such as recordIt does not work.

    I have already deleted the drive in the list of material and have reinstalled.
    The driver being used is 'Mat * a DVD - RAM UJ - 841S'
    That's right, so far. But it's not burn CD/DVDs.

    A have you noticed this problem as well?

    Thank you.
    Bjoern

    Hello

    I think that it s a lower upper filter question and I think that you could solve this sequel to this instruction step by step.

    First remove the player of ODD (CD/DVD) from the list in Device Manager.
    Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    Finally, you must restart the device.

    Once again, windows will recognize the STRANGE

  • Compaq Presario DVD/CD drive not recognized after upgrade to 8.1 Windows

    Hello, I recently updated my SR5601UK to Windows 8.1, and he ceased to recognize the CD-ROM drive in Windows.

    The last disc it read was the 8.1 upgrade disk.

    I checked the power and data cables and the two are connected, Bios, recognizes that I checked for upper and lower buffers in the registry and there is nothing to remove.

    No CD/DVD drive is listed in the section 'Devices & readers' on 'This PC' or in 'Device Manager '.

    The powers of disc when a disc is inserted, but nothing appears on the screen.

    I can only find drivers/firmware on the site HP for XP, Vista and 7, but nothing for 8, so cannot say if it is a firmware/driver problem.

    HP Web site says spec of the car but not the manufacturer, so I had trouble finding the update.

    Hello:

    See if the resolution steps 2, 3, 4 or 5 solves the problem.

    One usually does.

    http://support.Microsoft.com/kb/314060/en-us

  • CD-ROM/DVD-Rom drive not detected

    I have a Toshiba Satellite l300d with an OS Vista Home premium. It worked fine for 3 years, but last week, I can't find the cd drive in 'my computer' and am unable to read DVDs, games, etc.

    The Toshiba MK1652GSK ATA device appears in Device Manager and I've updated the driver as well as to try to uninstall and reinstall. However, in disk management that only the c drive and e drive (data) are listed with another disk without a name I can't access, when I right click above just said 'help '.
    I tried to delete upper and lower filters with regedit and similar solutions with registry entries. Mr Fixit shows that the problem is that the driver is not detected, but does not bring a solution.
    I have idea about what to do next really, any help?

    Hello

    1. don't you make changes to the computer until the problem occurred?

    2. what exactly happens when you try to read the disc?

    3. you get any error message?

    I suggest you to assign the drive letter for the drive using CommandLink and check if it helps:

    http://TechNet.Microsoft.com/en-us/library/cc757491 (WS.10) .aspx #BKMK_CMD

    (Applies to Windows Vista)

    Also note the updates that you are uninstalling.

    Hope this information is useful.

  • CD drive not seen WMP when I try to burn a CD

    Hi, I have problems when I try to burn a CD, a message appears [connect a burner and restart] although I can play CDs in WMP, I checked the Device Manager all drivers are up to date & this device working properly. I usually burn to CD - R or CD - RW only discs no problem regards Anthony

    If you have a cd/dvd lens cleaner, try to run it on your drive.

    Try to run the WMP Troubleshooter to see if it finds anything wrong - http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

    If this does not help, see if this fixit- http://support2.microsoft.com/mats/cd_dvd_drive_problems/en-us , which includes "a CD or DVD drive can not be found or is not connected"

  • DVD - ROM drive not detected after the mode 'sleep'

    I have a HP DVD1170, and it works very well after starting.  After putting my computer in mode 'sleep' and then he wake up, my computer took in not recognizing that there is even a connected DVD player.  He is a recent problem. I got Windows 7 since the beginning of November, and the problem only happened last week.  The drive works again after the restart, but it is not recognized if I put the computer in mode 'sleep' again.

    Hello Neohippie7319,

    Thank you for your message.  You can also click HERE and run the FixIt!  Please let us know if it did or did not help to solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Maybe you are looking for