DVD RW drive not responding is not Windows 7

Similar Questions

• DVD/CD drive not reading CD or DVD inserted, clues?

  Hello. I hope someone can help as this was produced during the week.

  The DVD/CD drive not working properly. Whenever I insert a DVD or a CD of my laptop starts apparently read (humming noise), but my laptop does not detect the disc, or open my computer shows the disc. I tried to update the driver, while watching helps out that the window has provided and that you have installed all the updates for my laptop without success.

  Does anyone have advice I can try that can solve this problem, because it becomes an impediment, thanks in advance for any help, you can be able to give.

  Yuuki-chan

  When you open 'Computer', you can at least the CD\DVD himself player? Have you tried another disc?
  Also, go to start Manager select menu\ click device right computer\ properties\ in the upper left part of the window
  In Device Manager, look at your DVD Rom drive, open it and double click on the driver. It doesn't seem to work correctly? Thank you, Jeremy M - Support Engineer

• External CD/DVD RW drive not recognized by Windows XP

  Original title: Professional. Have an advantage humbucker 16 X 8 DVD/CD RW & ATi Radeon 9550 AGP 250 M for video and VGA that is not recognized

  Have a double microphone 16 X 8 DVD/CD RW advantage which is not recognized by XP Professional.  Also have a CD unit and when windows installs the drivers - it gives them both the same driver.  DVD RW is only recognized as a CD! Have used Microsoft fixit and he says everything is fine. -It uses the same driver for CD and DVD RW units.

  Have also an ATi Radeon 9550 AGP 250 M for the video and VGA and Windows XP does not - have question marks for them in Device Manager.  Microsoft fixit - did fix this problem.

  Have deleted the drivers and tried to control the computer for downloads by Microsoft and it can't find them - if I do a check for hardware changes, he finds only those who do not work properly and that don't work at all, as indicated above.

  Also went on the Microsoft Web site and cannot find a solution it - clicked on links with any help that I could see.

  Sorry for the problem - just fusterated

  LF

  Hello

  To work around this problem in Microsoft Windows XP, follow these steps:

  Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article http://support.microsoft.com/kb/322756

  Step 1: Remove the registry entries modified. To do this, follow these steps:

  a. Click Start, click Run, type regedit and then click OK.

  (b) in the navigation pane, search for, and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  (c) in the right pane, click UpperFilters.

  d. in the Edit menu, click on delete.

  e. When you are prompted to confirm the deletion, click Yes.

  f. in the right pane, click LowerFilters.

  g. in the Edit menu, click on delete.

  h. When you are prompted to confirm the deletion, click Yes.

  i. exit the registry editor.

  j. restart the computer.

  Note: If you notice a loss of functionality in a particular program as in the CD recording software after you remove registry UpperFilters and LowerFilters values, reinstall this software. If this problem continues, contact the supplier of software to help.

  Step 2: Remove the existing drivers. To do this, follow these steps:

  a. Click Start and then click Control Panel.

  b. If the control panel is in category view, click performance and Maintenance and then click System.

  c. If the control panel is in Classic view, double-click System.

  d. click the Hardware tab, and then click Device Manager.

  e. expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.

  f. When you are prompted to confirm that you want to remove the device, click OK.

  g. restart the computer.

  Note: after you restart your computer. the drivers will be automatically installed.

  See: http://support.microsoft.com/kb/982116/en-us

• CD/DVD in the DVD RW drive not recognized

  I am running Vista Home Premium 32-bit and have a Matshita DVD-RAM UJ880AS DVD RW drive. I used to be able to burn and read cds, but also the DVD without problem, although I recently discovered that my drive is not always recognize a CD/DVD. I'll insert a disc and close the drive, and it seems that there is no attempt to read the disc at all. Usually a light snoring from the player in order to indicate that it is reading a disc, as well as a small disc icon appearing next to the mouse, but none of this happens. When I run the program Fix Microsift, troubleshooting report is as follows:

  Reading CD/DVD and WritingPublisher details

  Problems found
  Media in the CD/DVD drive is not readable (MATSHITA DVD-RAM UJ880AS ATA
  Device support) in the CD/DVD drive is not readable (MATSHITA DVD-RAM UJ880AS ATA
  Device)
  The drive is empty or the media format is not set supportedNot
  Insert readable mediaSucceeded

  Verified issues
  Class filter drivers are corruptClass filter drivers are corrupt
  One or more specific class filter drivers are missing/corruptChecked
  Filter of device drivers are corrupt (MATSHITA DVD-RAM UJ880AS ATA
  Device) filter of device drivers are corrupt (MATSHITA DVD-RAM UJ880AS ATA
  Device)
  One or more filter specific device drivers are missing/corruptChecked
  Device is not working properly (MATSHITA DVD-RAM UJ880AS ATA Device) device
  does not work properly (MATSHITA DVD-RAM UJ880AS ATA Device)
  This device is facing a problem that prevents it from working
  properlyChecked
  Drive is disabled drive (MATSHITA DVD-RAM UJ880AS ATA Device) is disabled
  (MATSHITA DVD-RAM UJ880AS ATA Device)
  The CD/DVD drive is disabled in the device ManagerChecked
  Drive is not assigned a letterDrive drive is not assigned a drive letter
  The CD/DVD drive is not accessible via a letterChecked drive

  Questions foundDetection details

  6Media in the CD/DVD drive is not readable (MATSHITA DVD-RAM UJ880AS ATA
  Device) does not

  The drive is empty or the media format is not supported
  Insert readable mediaSucceeded

  Insert a CD or a DVD disc play in the selected CD/DVD drive

  Questions checkedDetection details

  6Class filter drivers are corruptChecked

  One or more specific class filter drivers are missing/corrupted
  Class repair filter driversNot Run

  Remove references to class filter missing/corrupt driver

  6Device filter drivers are corrupt (MATSHITA DVD-RAM UJ880AS ATA
  Dispenser) checked

  One or more device-specific filter drivers are missing/corrupted
  Uninstall deviceNot Run

  Uninstall the device problem

  6Device does not work properly (MATSHITA DVD-RAM UJ880AS ATA
  Dispenser) checked

  This device is facing a problem that prevents it from working
  correctly
  Rescan devicesNot Run

  Look for changes in available devices
  Uninstall deviceNot Run

  Assign drive letters to all the readers who have no drive letter

  6Drive is disabled (MATSHITA DVD-RAM UJ880AS ATA Device) checked

  The CD/DVD drive have been disabled in Device Manager
  Select the Run deviceNot

  The device must be activated before it can be used

  6Drive is not assigned a drive letterChecked

  The CD/DVD drive is not accessible via a drive letter assigned
  Affect the letterNot Run drive

  Assign drive letters to all the readers who have no drive letter

  Details of detection

  Collection information
  Computer name: OWNER-PC
  Windows Version: 6.0
  Architecture: x 86
  Time: 8/15/2011 15:59:35

  Publisher details

  CD/DVD, reading and writing
  This diagnosis identifies and solves common problems that can prevent
  you reading and writing CD/DVD
  Package version: 2.1.2.20101104
  Publisher: Microsoft Corporation

  I know that the drive is compatible, because in the past, I ran these discs very on my computer. I tried the blank CD, DVD, bought CD + DVD, burned CD + DVD and they all produce the same result: nothing happens. When I right click on my drive and select the option 'Explorer', an empty window temporarily opens and closes. When I double-click on the drive, nothing happens. What seems to be a particular thing about my situation, is that when I try and restart my computer the problem persists, however when I turned my computer off and then turn it back on the player sometimes will work for a short period before the previous problem back to the top.

  Help would be VERY appreciated.

  Thanks for your time, but I realized that the problem was with a program that I recently installed. I ended up uninstalling and then by removing any trace of her that I could find on my computer. After restarting, my CD/DVD drive appear to have begun to function properly again and I don't run in my previous problem again so far. Once again, thank you for taking the time to try to help me. The effort is appreciated.

• DVD/cd drive not detected

  The device cd/dvd drive does not show in my computer or Device Manager.   HP Pavilion dv9500 laptop.  I know that the camera is good, as I tried in another HP Pavilion laptop and everything was good.  I tried the the high/low filters registry fix surprised but only shows not always.   Any help?

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• Satellite P30 - Dvd ram drive not working properly

  Help, please...

  I tried to install 2 pieces of software on a new satellite p30, and resembles a need for new drivers for the dvd player, which is a carpet * a dvd - ram uj-830 s.

  Basically, I installed some bog standard games, they fit very well and while respect it works perfectly fine until I have try to load the game itself, and with one, it brings up the message 'Please eject and re-enter cd-rom.

  Can someone please point me to the right direction because everything I tried so far has failed, have installed the drivers from ram dvd that came with the laptop, but nothing helps.

  Post edited by: frazz

  Hello

  It will be interesting to know if this happens with all data media you use.

  In my opinion you must first locate the source of this problem. Check if your DVD - RAM drive works correctly using different CD, DVD and DVD - RAM of course. If Yes, in this case it is a problem specific, based on the game CD.

• The CD-ROM/DVD-ROM driver cannot be loaded by Windows and can be corrupted (Code 39).

  My DVD/CD driver drive HL-DT-ST DVDRAM GSA-T20N ATA Device cannot be loaded by Windows and can be corrupted (Code 39). How can I get the original device installed new driver if the CD/DVD drive does not work? It is available for download? Should it be first uninstalled and re - installed? A relative novice can handle?

  Hello

  Have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Update the driver for the CD/DVD drive and check if that helps.

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2:

  Run the fixit for the following Microsoft Fixit and if it helps.

  Your CD or DVD drive cannot read or write media:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 3:

  Uninstall and reinstall the CD/DVD driver and check if it helps.

  Follow the steps to uninstall and re-install the drivers.

  a. click on start toreduce this includes this im and then click Control Panel.

  b. click system and Maintenance, click Systemand then click on Device Manager.
  Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

  Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password, or click allow.

  c. in the Manager device, expand CD-ROM/DVD-ROM drives, right click on CD and DVD devices and then click Uninstall.

  d. When you are prompted to confirm that you want to remove the device, click OK.

  e. restart the computer.

  Hope the information is useful.

• Compaq Presario DVD/CD drive not recognized after upgrade to 8.1 Windows

  Hello, I recently updated my SR5601UK to Windows 8.1, and he ceased to recognize the CD-ROM drive in Windows.

  The last disc it read was the 8.1 upgrade disk.

  I checked the power and data cables and the two are connected, Bios, recognizes that I checked for upper and lower buffers in the registry and there is nothing to remove.

  No CD/DVD drive is listed in the section 'Devices & readers' on 'This PC' or in 'Device Manager '.

  The powers of disc when a disc is inserted, but nothing appears on the screen.

  I can only find drivers/firmware on the site HP for XP, Vista and 7, but nothing for 8, so cannot say if it is a firmware/driver problem.

  HP Web site says spec of the car but not the manufacturer, so I had trouble finding the update.

  Hello:

  See if the resolution steps 2, 3, 4 or 5 solves the problem.

  One usually does.

  http://support.Microsoft.com/kb/314060/en-us

• external DVD - BR drive not detected in windows 7

  Original title: confused beginner "Arrrgh".

  Installed new drive enternal DVD - BR, Trouble Shooter says: win. ' value' does not detect. Where how &? 'Enable '.

  Hi Kenneth,

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you are unable to access the DVD drive - external BR. Please correct me that I misunderstood.

  Kenneth, I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  Please provide us with additional information by answering a few questions below.

  1. what version of windows is installed on the computer?

  2. What is the brand and model of the external drive of DVD - BR?

  3. what exactly happens when you connect the external DVD - BR player to the computer?

  4. What is the error message that you receive?

  5. what store did you run on the computer to get the fixed number?

  6 other external devices detected via USB (Universal Serial Bus) ports?

  I would suggest trying the following troubleshooter and check if it helps.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  You can also download the latest driver for the external drive of DVD - BR on the manufacturer's Web site and check if it helps.

  Answer us with more information on this subject.

• Satellite M100 - DVD-Multi drive not recognized as an engraver of CD/DVD (!)

  Hello

  After the installation of Win XP SP3 in the last update of windows, Toshiba tools, but also other CD/DVD burning software don't recognize this title, the drive from DVD - ram only as a CD-rom drive.
  Thus, software such as recordIt does not work.

  I have already deleted the drive in the list of material and have reinstalled.
  The driver being used is 'Mat * a DVD - RAM UJ - 841S'
  That's right, so far. But it's not burn CD/DVDs.

  A have you noticed this problem as well?

  Thank you.
  Bjoern

  Hello

  I think that it s a lower upper filter question and I think that you could solve this sequel to this instruction step by step.

  First remove the player of ODD (CD/DVD) from the list in Device Manager.
  Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Finally, you must restart the device.

  Once again, windows will recognize the STRANGE

• DVD player works not-Windows 8.1

  Hello

  I have a craving 700-060-ea, new machine (1 week) upgraded to Windows 8 to 8.1.

  Problem: Can't get the DVD player to operate (in all honesty, do not know if you are working in Windows 8, such as updated day 1).

  Device Manager gives me the following against the HP DVD - RAM SW820 message: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  Impossible to see a driver for reinstall HP Recovery Manager - hardware Driver Installation and it will not auto find a new driver in Device Manager

  Where can I get out of here, please?

  Hello

  Try the rest of the procedure to the title of the subheading resolution - method 3: manually difficulty corrupt registry entries on the link below to remove upper and lower filters and see if that helps the issue.

  http://support.Microsoft.com/kb/982116

  Kind regards

  DP - K

• CD-ROM/DVD-Rom drive not detected

  I have a Toshiba Satellite l300d with an OS Vista Home premium. It worked fine for 3 years, but last week, I can't find the cd drive in 'my computer' and am unable to read DVDs, games, etc.

  The Toshiba MK1652GSK ATA device appears in Device Manager and I've updated the driver as well as to try to uninstall and reinstall. However, in disk management that only the c drive and e drive (data) are listed with another disk without a name I can't access, when I right click above just said 'help '.
  I tried to delete upper and lower filters with regedit and similar solutions with registry entries. Mr Fixit shows that the problem is that the driver is not detected, but does not bring a solution.
  I have idea about what to do next really, any help?

  Hello

  1. don't you make changes to the computer until the problem occurred?

  2. what exactly happens when you try to read the disc?

  3. you get any error message?

  I suggest you to assign the drive letter for the drive using CommandLink and check if it helps:

  http://TechNet.Microsoft.com/en-us/library/cc757491 (WS.10) .aspx #BKMK_CMD

  (Applies to Windows Vista)

  Also note the updates that you are uninstalling.

  Hope this information is useful.

• DVD only drives not seen

  I have a Gateway running windows vista sp2 32-bit desktop... I don't see dvd players in my computer or in the bios...

  any ideas?

  Hello

  Remove ALL power and reconnect the cables to the drive and power to the CD/DVD drive. If that does not work
  get the player appears in the BIOS, then you need the assistance of a real computer store (no leeks
  and displays a Best Buy) or Support technique Gateway. Of course, there could be a bad cable, power
  lead, or the reader could fail.

  Check with support from gateway and online documentation.

  Gateway drivers and downloads
  http://support.gateway.com/support/drivers/dlcenter.asp

  Technical support Gateway
  http://support.gateway.com/support/?cmpid=topNav

  Door Documents
  http://support.gateway.com/support/SUPINFO/index.asp?cmpid=topNav

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• DVD - ROM drive not detected after the mode 'sleep'

  I have a HP DVD1170, and it works very well after starting.  After putting my computer in mode 'sleep' and then he wake up, my computer took in not recognizing that there is even a connected DVD player.  He is a recent problem. I got Windows 7 since the beginning of November, and the problem only happened last week.  The drive works again after the restart, but it is not recognized if I put the computer in mode 'sleep' again.

  Hello Neohippie7319,

  Thank you for your message.  You can also click HERE and run the FixIt!  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• L300-147 DVD/CD drive not working - can't read DVD or CD, or CD ROM?

  I can open and insert a DVD/CD/CD Rom very well, and the light returns when it is inserted. some noises - but then nothing happens.

  laptop is brand new. what I have to install something to make the reader work? or am I missing something?

  Thanks for the tips!

  Have you installed a software? iTunes or similar? These programs may cause problems with optical drive filters in the registry.

  Try this fix to delete the upperfilters and lowerfilters:
  http://support.Microsoft.com/default.aspx?ID=314060