Envy 17: printing from my new laptop

I just bought a new HP Envy laptop.  I try to use my 'old' HP printer (HP LaserJet MFP of 1536dnf).  I have connected the printer to the laptop by inserting the USB cable connecting the printer in one of the USB ports on the laptop.  When I try to have the laptop "add a printer", the message I get is "no printer found."  What I am doing wrong?

wccrsr

Hello;

Let me welcome you on the HP forums!

The problem is that by default HP print drivers installed by the upgrade of Win10 often do not work. I have two HP printers and neither one worked after the Win10 upgrade. We also receive a lot of messages of other people with the same problems.

I linked the page drivers and software for the Win10 drivers for your printer: http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-M1536-Multifunction-Printer-series/3974271/model/3974278

You must download and install the full feature software and drivers for the printer.

Remove all the drivers and software that Microsoft install for the printer.

Then unplug the printer and install the software.

Do reconnect the printer until the installation program invited to do so.

Once the installation is complete, restart.

You should then be able to use your printer in Win10.

Good luck

Tags: Notebooks

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