ENVY 5530:5530 does not connect to web services

Similar Questions

• HP Envy 110 All In One printer: HP Envy 110 series does not connect to Web Services

  I had the printer a number of years and it works very well. I wanted to set up the service of replacement with HP ink, but apparently the "Web Services" are not put in place?

  The iprint app refuses to implement. (says it is not connected to the internet and it is!)  I have tried restore factory settings and delete and reinstall on my laptop, nothing helps. I tried to enter the ip address in the browser, but it still does this end no more.

  The MNA I am doing wrong?

  Help, please.

  Thank you

  Welcome to the Forum from HP Support. I hope you're well @Amchad!

  I read on the web-services and wanted to stop doing you to share my suggestions.

  As of September 1, 2016, Web Services stop working and are no longer supported on some printers. I'm afraid that your printer is on the list and therefore not compatible with web services. The function ePrint and other web services are not available on this printer.

  Please check the details here: http://hp.care/2eKfeK2

  As an alternative to HP ePrint, go to Google Cloud Print (in English) to set up your printer as printer 'classic' to use Google Cloud print with your printer.

  Hope that answers your questions. Let me know!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• PhotoSmart 7520 does not connect to "Web Services"

  My new PhotoSmart 7520 eAll-in-one printer will not connect to the "web services" today. Yesterday all top and work without any problem. Any app I try, it gives me the same error message.

  I run Win XP, the computer is connected to a wireless router with LAN feature. My printer is connected through the LAN. It was working fine yesterday. I did no changes since last night my computer system.

  I'm and turned on the printer and went to print simple Crusaders and received the message that it cannot connect to the 'Web Services '. Sever after tests, I check wireless settings and it shows that it works with an excellent signal strength. The Mac address shows as does the correct IP address for the printer.

  I checked my router to see if she was talking to the printer and everything was correct and functional. He showed increased activity with the printer wireless and work, the IP and Mac addresses were both correct.

  I followed several statements of SUPPORT from HP on the withdrawal and the reactivation of the Web abuse and got a print both times I tried it.

  Just before I downloaded HP Print and Scan, a small icon doctor appeared in the system tray in the lower right by saying that the computer analysis was not available. I ran the program doctor and ran the fixes to scan and print. The small icon disappeared, but I don't know what has been corrected.

  I turned the printer and on again at least twice. And I ran twice wireless configuration software.

  I can always connect to web services. I didn't have this problem when I set up the new printer Saturday. It worked fine until this morning.

  I'm not having any problem connecting to Internet with other software.

  We will define a static IP address and (most importanly) an external DNS for the printer:
  
  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
  -Click 'apply '.
  
  Now, stop the router and printer, start the router, wait, and then start printing.
  
  After that, you will have to redo 'Add printer' using the new IP address.

• My printer does not connect to Web Services.

  I wish I could ePrint.  I use my wireless (Apple's Time Capsule) and I am able to print wirelessly on my Photosmart 7515.  The printer is connected to the wireless network.  BUT Web services will not work and ePrint now does not work (it worked when I first set up the printer, but is no longer works).

  Troubleshooting page here used on... off site and return on internet connection and printer from the console, then on to connect to Web services, somehow that had been extinguished, but has not been highlighted by one of the errors provided, lit, which allowed ePrint and then after waiting a few minutes while pending jobs do not print , he returned to cancel the manual DNS entry proposed in the above posts and chose automatic DNS.  Immediately the ePrint and printed elements works now.

  Thank you.

• 7520e HP photosmart all-in-one: 7520e photosmart printer, does not connect to web services

  My printer was working fine, I share wireless between your desktop 8.1 windows 64-bit, windows 7 64 bit desktop and a windows 8.1 64-bit laptop, the latter is rarely used although it remains connected.

  Now, for some reason, my printer cannot connect to web services, it says an error has occurred, but you may still be able to use some of our services.

  I can connect to e print without any problems and it is connected to my network and wireless, I managed to send faxes, but only from the top of the charger of my printer page and not my computer, but at least it works, I can do a sheet of coverage since the fax software.

  Is this one of printers who had a few apps taken away from him? If so, this may be the problem with the web services.

  I uninstalled my software to print several times and re installed as has a HP technician but still no luck.

  Any ideas please.

  It print and scan very well although I have on my desktop windows 8.1 for the moment, I still have to

  install it on my windows desktop 7. Last night, when the technology installed on my windows desktop 7, he says you correctly it installed-windows 8.1 desktop, which of course was incorrect. I am the administrator on office computers, no homegroup, or user accounts, I just choose to share.

  Hello @emma22,

  Appreciate your efforts.

  Please check the picture below:

  

  Go to printer EWS - network - wireless - IpV4

  Click the manual IP address - suggest a manual IP address.

  Select the manual DNS, then choose 8.8.8.8 and 8.8.4.4

  Save the settings.

  Let me know how it goes.

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Photosmart HP 7520: HP Photosmart 7520 does not connect to web services

  My printer suddenly stopped connecting to the Web Services a month ago. I had already used web services successfully for two years, then my computer infected with malware and ruined a lot of things. I guess that it also affected the printer since it is at the same time ceases to function properly. I can print wireless very well all of my devices, but doesn't connect things like regular printable.
  
  I tried restaring the printer and the restoration of the default network printer. I also tried the steps listed in this forum http://h30434.www3.hp.com/t5/Inkjet-Printing/HP-Photosmart-7520-unable-to-connect-to-Web-Services/td...

  Hello

  Apologies for jumping!

  For the Photosmart 7520, the latest firmware must be installed in order to maintain a connection to Web Services.

  The firmware can be installed on any Windows PC via the following link:

  http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5199462/swItemId/OJ-113641-5

  Kind regards

  Shlomi

• Brand new Photosmart 7510 does not connect to Web Services

  Nice day! I am trying to solve a problem for a customer and I hope that someone can help you. I found a couple of other discussions with the people affected by this problem, but the solution did not help. My client has a Photosmart 7510 is all new and it made me get setup for him. The printer is configured, connected to its wireless network, the software is installed on his PC 3 and I can print of each of them. However, we are not able to activate the Services Web is a key reason that he bought the device.

  When we try to turn on Web Services, the printer successfully checks for an update (none are available) but then times out during the server communicating with Web Services... scene. I get the same result if I try to activate Web Services via the printer, thanks to its web Interface or via the installer driver on a PC. Depending on the Network Configuration Page, the printer is properly take an IP address (including DNS) from the router. I tried to set an IP through the web INTERFACE as well by changing the DNS servers 8.8.8.8 and 8.8.4.4 with no improvement. I tried power cycling router of my client and I also tried setting the parameters of encryption on the printer manually instead of using the automatic mode. All computers, my laptop and iPad can use Internet very well, but Web Services will not be activated on this printer.

  Is there any other suggestions that I can try? Is it possible that Web Services are just down right now? This particular unit is defective? My client bought this partially to access ePrint impression from his iPad, so it is essential we get active Web Services. If anyone can help, I would be very happy. Thank you!

  Hello PXAbstraction,

  The servers are being updates not scheduled at this time.  The best thing to do is to wait 1 to 2 hours at least and to 24 hours, then try again.  If this is not enough, let me know and I'll see what I can do.

• HP ENVY 5660: My printer cannot connect to Web services

  Hello

  When I tried to implement Web Services, I got an error.

  The error is "server problem. The printer could not connect to Web Services. The server may be busy or temporary unavilable. Try again later. »

  I am connected to internet (WiFi) and the Internet connection is not a problem.  I had this problem for 2 days. I would be grateful any advice.

  Thank you.

  I've done your instruction, but I always had the same problem. However, after I print web access test report has changed the date on my printer, and auto power off is activated, my printer could somehow related to web services. Thank you very much for all your advice!

• New HP Envy DV6 - 7202SE does not connect.

  Hi, I bought a HP Envy DV6 - 7202SE 2-3 weeks, everything was working fine and one day the Wireless does not work...

  All other devices in my house (IPAD, iphone, Android phones) thus communicate them with the Linksys WRT120N router, but my laptop does not connect.

  I tried with the network cable and he surfed the net fine, but the Wireless does not work.

  It also shows the name of the network in the list of available networks, but as soon as I connect it after you enter the authentication key, the connection is not successful.

  I even formatted the computer to its factory settings, but still it does not connect. I checked Device Manager and the drivers updated and everything goes well it... but it does not connect to this router. I tried to connect to my wireless router and it works perfectly... but with Linksys WRT120N router it has stopped working suddenly. Do I have to update the firmware?

  Kind regards

  Amir

  Disable the security on the router and connect temporarily without security.  If successful, go back and add WPA2-AES and try again.

• Want 5530: HP ENVY 5530 does not print

  Recently bought a HP Envy 5530 and together until my laptop via WiFi with the software downloaded from the URL the drive gave me (my laptop would not recognize the disc). Yesterday, I was able to print a photo from my phone (HTC a M8), without any problems. Today, I tried to print my calendar of the school, since the school Web site and it wouldn't work. The printer is on, and my laptop it is grateful. This is my default printer. When I print, the item appears in the print queue, said he prints and disappears after a few seconds. The printer does no sign/noise to indicate that he even received the file, and nothing is displayed.

  I don't have a USB cable from the printer, nor have I not possible to obtain a.

  I tried to use printing HP and doctor scan, but the version does not work on my laptop (it will not yet open).

  Download and run printing HP and doctor Scan

• HP Envy 5530: HP Envy 5530 does not not with Windows 10

  My printer HP Envy 5530 has recently stopped working fully with Windows 10.  I can always print with it but scan and copy functions do not work.  I ran print and Scan doctor and it does never end as seems to get in a loop in the evaluation of the pilot.  I tried to download the driver concerned from the HP support site, but he says that he cannot find those which correspond to my camera and the operating system.  I tried to remove and reinstall the printer from scratch, but this does not solve the problem either.  Is there a known fault witn this printer and Windows 10?

  I talked today to HP directly and they are sending me a new printer - mine was still under warranty.  It seems there was a problem with scanning and copy material in my current printer.

• HP Envy 5530 does not print after installation (Windows 8)

  After completing the installation steps of my new HP Envy 5530 on Windows 8, I can't get anything to print, but a print quality diagnostic report.   What I see is the document is in the queue of the printer for about 30 seconds (as it is printing), but the printer itself does nothing.   Subsequently, the document is deleted from the queue.

  I tried the following:

  -Use of printing HP & doctor scan (4.3) to diagnose the printer.   He said all "extract very well", but when I try to print a test page, I see the behavior described above.  However, the "internal test page works.   It says I have a problem of software that he can help me with.

  Uninstalling/reinstalling the software of the printer (by the 'doctors' recommendation), no change

  -Download the latest software from HP support (no effect, the same behaviors) printer driver

  -Conversion of the printer Wireless USB (no effect, the same behaviors).

  Reminder: This printer is for domestic use, with a traditional desktop computer (HP p6-2376).   It replaces a HP Photosmart printer which stopped working last month.    I'm on Windows 8, 64-bit with patches up-to-date.

  Any suggestions (apart from what I tried)?

  Hello

  Please, try the following steps and let me know if that can help you:

  1. In the Control Panel, select uninstall a program and uninstall the rated HP Envy 5530 base driver software.
  2. Click the R keys on your keyboard and the Windows Logo appears in the Run dialog box.
  3. Spool type and click OK.
  4. Open the Drivers folder, and then select the x 64 folder if you have a 64-bit OS or the w32x86 if you have a 32 bit OS
     Note: visit http://whatsmyos.com/ to find your type of operating system if necessary.
  5. Open the 3 folder, locate the HPBXPSRENDER. DLL file and rename it to HPBXPSRENDER. OLD
  6. Reinstall the latest version of the HP software:
     http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-115828-5&CC=us&DLC=en&LC=en&OS=4158&product=5304883&sw_lang=

  Shlomi

• HP envy 5530: does not print the entire page

  My printer only prints half a page, and the book would always jam. always stop the printing of each page in half and will not end the task. can someone help me or give me a reason to explain why this always happens. or is there someone who can help me to solve the problems. Thanks in advance.

  Hey @erin0312,

  Welcome to the Forum from HP Support.

  I see you have problems paper jam with your HP ENVY 5530 e-all-in-one printer. I would like to help.

  You are able to make a copy of the front of the printer without problem? If not, click here and work your way through the steps recommended in order HP. They deal directly with the issue of the material point of view. If Yes (you were able to make a copy of the façade without problem), print opportunities question is a software oriented. In this case, I recommend you try the following steps:

  • Uninstall your printer - click here for instructions.
  • Fix permissions of the disc on your Mac - click here for instructions.
  • Once you have finished running the utility above, restart your computer.
  • Finally, click here to reinstall your printer.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• HP envy 5530 does not print

  I recently bought a HP Envy 5530 printer.  After the introduction, it wouldn't print.  I am using the USB cable, but also tried the WiFi and no work.

  I have a HP Pavilion dv9500 laptop.  It is currently running Windows 7 Home Premium with Service Pack 1 and is the 32-bit operating system.

  The printer is such that it is installed.  It is stated that the selected printer and is online.  When I try to print from any application, I get the printer bit incontinence, but it shows 0 documents in the queue.   The box of the printer that arises from the application indicates that the printer is selected but inactive.

  I made sure that I have all the widows and the HP updates.  I ran the diagnostic printer, printing HP and doctor to analyze and troubleshoot HP Instalation default - MSI following all the recommended steps.  None of them solve the problem.

  Any help would be greatly appreciated.

  I wanted to thank you for your attempts to help me, but I decided to give up.  As the HP Envy 5530 worked correctly on the computer of my brother, I gave it to him.  His older HP Deskjest D4160 loaded and worked on my computer, so he gave it to me.  I'm sorry, we couldn't get the HP Envy 5530 takes over and works fine on my computer.

  With gratitude,

  Tomc59

• HP envy 5530: hp envy 5530 does not print through my mac

  Suddenly, my printer doesn't work. It is connected to my wireless network, but my computer stopped 'see' it. I tried to reinstall the printer, but my mac does not find the printer. I tried to manually set using the printers ip address but my computer can't find it.

  Help, please.

  Hi @fchatur,

  From your description, I see that your Mac is unable to see your printer. I'd be happy to help you with this. We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  If the problem persists, you might want to restore the default settings of the printer network and reconfigure the wireless Wizard.

  Please let me know if that solves the problem, or if you need assistance. Thank you.