envy dv7: black screen

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• ENVY 17 black screen

  I have ENVY 17 laptop that will not start.  The screen is black, although I hear the fan and hard drive.   No action display - no message installation, no logo.   I tried the following:

  -connected to an external monitor to check that the monitor is not bad.

  -give to each of the memory chips

  -exit the scratched disks and tested separately - each

  try-a the system reset by pressing the power button for 15 seconds

  Nothing positive in all this.  It seems that the motherboard must replace.  Can I do this?

  Thank you

  DGP

  dgplugge wrote:

  If the disks are out and Ultimate Boot USB shows no sign of life, I can image that it is the motherboard. I have eliminated the monitor using an external monitor. I have eliminated the possibility of a defective memory chip trying to start with a single. Of course, these two circuits can be bad. The replacement of the motherboard can be done at home?

  Looks like something on the ATV (maybe vga) is defective. If the vga works not just what external monitor will not work in all cases. My guess is a bad vga. The only thing you can do is to replace the ATV. How old is the lappy?

• Envy dv7-7202tx black screen at shutdown (inside information)

  When you hear "black screen at shutdown", you might think I'm trolling, but I'm not. What I'm talking about, it is that when I try to close my laptop, it actually not-.-it will freeze on a black screen while the laptop is still on (fan is still underway off the coast), the only way to close it in fact at this State is through hard reset (holding the power button).

  Here is some info on my laptop:

  -BIOS: Insyde F. 24 01/22/13

  -OS: Version W8 6.2.9200 build 9200

  IDK nothing else to put here.

  Also, when I just leave this State (black screen), like 5 hours later, it will reboot itself it will appear and info message saying "PC has encountered an error blah blah blah, it was restarted to prevent something."

  Help please. I don't want to keep hard reset my phone, it's dangerous for his health.

  LouieBot,

• Envy 15-j144na: indefinate black screen when you turn on

  I need help I have a laptop of hp envy 15-j144na

  the power led lights up when I press the power on button. the f12 key led stays orange. the caps lock white button will blink twice every four seconds. the screen never lights up.

  When I turn on, I hear the drive power upward.

  I tried to take out the battery and unplug AC and then pressing the power button / stop for 15 seconds then fix ac and power on.

  I tried to remove the battery and memory and power cable. then put it all back together and tension.

  I tried to hold the windows key and the b key and pressing power for a second, but it is not the bios update.

  I tried to connect an external monitor, but it does not show anything

  When I power the laptop on the bios does not appear if I press f2 or DEL or esc.

  before that, windows is checked 10 crashed when using bittorrent and then reset and black screen now power on.

  any ideas?

  I left my laptop this weekend, and he had the same symptoms.

  I swapped the hard drive to another hard drive.

  The new hard drive has windows 7 and the bios reported that he was unable to start. It was different because I could see something on the screen at least BIOS.

  Then I plugged my hard drive laptop screen and back to work and it started windows.

  I don't know why the laptop now works. Very strange. I have never seen this on any previous laptops or desktop computers.

• HP ENVY 15: WiDi on Windows 10 gives black screen.

  Attempted to connect a TV to my desire to 15 through a Microsoft display adapter, but only get a black screen when connected.

  Product envy num is L0L25PA #ABG.

  Microsoft display adapter model is 1628 with new firmware from 1.3.8220.

  Intel (r) worm 6.0.40.0 WiDi.

  The MS display adapter has the latest Miracast driver see 10.0.10240.16394 downloads of Microsoft.

  The display adapter brings up a ready-to-connect "display in 1080 p with a black background.

  Once connected, the laptop says it is "connected to the MS display adapter" and the TV goes black.

  This dual-screen development. The TV becomes a kind of signal from the WiDi, but this isn't a "screen" as with no. signal the TV is blue. "

  So I'm not sending ether does not correct data to the Member States display adapter or the adapter is not properly translated.

  The adapter has accepted an update for it via the WiDi who ran ok. All the screen during the update wasn't on the portable TV.

  Can do all the right things on the TV with an HDMI cable.

  Is there a fix for this or I have to wait while the MS, Intel, HP sorting?

  Windows 10 is fully updated.

  The MS display adapter was not winning in 8.1.

  DAY FOLLOWING.

  Found an update of the driver Intel(r) HD Graphics 5500. The Intel verification app update does not pick up this one, I found it when checking the drivers in Device Manager.

  I can now get a projection, but it's a bit and on everything when he wants to work. Once it starts, it is good, all that either with a slight flicker/stutters when the video display on the TV. Sometimes it takes a reset of the ILO and a new attempt so he could start as for the moment, to the extent where I wonder if there is a hardware problem BOUNCING temperature with Member States display adapter.

  Having found a reset button on the adapter has helped.

  Another tomorrow.

  I found that my problem is the TV I use for my screen, a cheap 32 in Vivo that works very well on an HDMI cable. It of very subject bar she receives MS card or not.

  Everything is good when it goes, but you cannot change modes of projection etc without him dropping to and then once that happens it is very difficult to make it show again.

  I found this when I could try a Samsung which worked perfectly. Can change the mode, connect and disconect as much as I like without any problem.

  Thanks for the help HP forum,

  I hope this will help others who have a similar problem.

  How can I say that it is resolved?

  Sorry SDF15, I give you a little nudge upwards or one solved as long as you did not help at all.

  Even your suggestion to show how to mark your question as resolved does not apply in this case that you does not solve the problem.  I did and does the option solved on the original post. If I can do this response, I.

• HP envy: stuck on the black screen

  Hello, so my Hp Envy is stuck on a black screen. It's a screen lit, but it does not load windows. I tried a hard reboot, nothing. I've updated the BIOS and it seemed that nothing was happening then loaded windows. My antivirus has been turned off and need to restart the computer now its stuck on the black screen turned on again. Help, please!

  Hi @Jaxibrey,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked into your problem on your HP ENVY laptop and having starting problems.  Try to make a hard reset.

  When you perform a hard reset note remove all USB devices. Disconnect all non-essential devices.

  Here is a link to put the laptop in Safe Mode. Then you can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop. You may need to consider a few days before that the issue that has happened.

  Here is a link to computer does not start for Windows.

  Plug the adapter directly into a different wall socket. Do not connect it a power strip, surge arrester, or secondary power source as this could cause and issue.

  Please let me know how it goes.

  By clicking on the Thumbs Up below, you can say thank you! .

  Thank you.

• Black screen on Hp Pavilion dv7 Notebook

  I had my Hp dv7 notebook for a few months now and have had no problems. But all of a sudden, I turn on the computer and see nothng but a white, black screen. I don't know if I changed the display settings or what, but I do not see anything. I know that the computer is running because the fan starts and the lights on the keyboard are working. When I connect my laptop to an external monitor, I was able to find that my computer was on and fully functional. In fact, I use it now on an external monitor to type this message.

  I was wondering if I made a stupid mistake, or if it's something serious, please help ASAP

  Thanks, Mike

  Hi Mike,.

  If you press f4 you see a menu on the screen with the options ' computer only; Two copies; Extend; Projector only "?"  If you do this, use the arrow keys to select duplicate , then press ENTER.

  Now nothing shows on your laptop screen?

  Let me know before going any further.

  Kind regards

  DP - K

• Envy Touchsmart Windows 8.1 update 15-j05cl - black screen

  Have a HP Touchsmart, envy 15-j057cl. I can't upgrade to Windows 8.1. I did the following:

  1 installed all windows updates.

  2 went to HP support for machine page and installed all the drivers.

  3. don't run Windows - no problem identified compatibility Manager.

  4 deleted Norton preinstaled. No antivirus software is enabled.

  5. attempt to update the Windows store.

  6. black screen.

  Back in Windows 8. Windows has reported various attempts through error messages, including:

  0xc1900101 - 0x3000D

  Then-

  1. drivers for bluetooth and Ralink wifi disabled

  2 attempt 8.1 windows update of windows store

  3 black Screen

  Back in windows 8

  I tried very hard to make sure I've gotten all the latest drivers and BIOS, including the chipset drivers. I have not installed any other software. I also disabled any driver that I can not have everything while the update fails.

  I need to get back to work. Any thoughts?

  Thank you...

  The saga continued, but it had a happy ending.

  On the advice of the HP support, I uninstalled the driver Intel HD, booted safe mode and then tried the Windows 8.1 update. This time the update completed, but he returned to the black screen when I tried to install version 8.1 of Intel HD display driver. At this time, of course, it wasn't able to go back to Windows 8.0, so I had to completely reinstall the operating system from scratch. Good thing, I had all my saved data.

  After this experience, I gave up for a while, but he contacted the HP support to express my displeasure.  I went to a case manager, who contacted me the HP SmartFriend support.

  Today, we did an update of the BIOS. This new version of the BIOS F.53, just released on March 10, 2014 (after I had made my last attempt to make the update). After updating the BIOS, I have successfully completed update 8.1 Win. I then checked to make sure I had the latest version of the Intel HD Display Adapter driver and I did. Actually, the pilot that is displayed on the page for the driver for my machine was older than the version I have installed. So far so good.

  It seems that the solution to the problem was for HP to do a BIOS update.

• F12 wifi on Hp Pavilion dv7-6c64nr entertainment pc to Flash 3 times, black screen, caps lock

  HP pavilion dv7-6c64nr Entertainment PC
  Core i7
  Windows7

  After I turn on its a black screen, caps lock flashes 3times, function f12 key wifi signal. But the machine still works (I can hear the sound).

  Appreciated if someone could help. Thanks in advance

  Hello

  First of all, regarding the manual of maintenance on the link below--remove and reposition your bars of memory.

  If the above makes no difference try the following.

  Again, regards to the manual on the link below, delete one of your modules from memory and then see if the computer will start.  If it doesn't, try the same module, but in another location.  If it is still won't start, try the other memory module in both slots, to see if any combination will allow the laptop to boot up normally.

  The procedure for withdrawal of these modules is detailed from Page 63 of your & Maintenance Guide.

  Kind regards

  DP - K

• Flashing LED and black screen HP Pavilion dv7 - 3111ea Notebook PC/entertainment

  HP Pavilion dv7 - 3111ea Notebook PC/entertainment

  Processor i5

  4 GB OF RAM

  NVIDIA Geforce 2 GB VGA

  OS: WIndows 7 64 - bit

  I have a BLACK SCREEN (NOT SURE if IT REALLY TURNS ON or not) once I turn it on. The NUMBER of CAPS & LOCK lights flash three times with three second window and automatically shutsdown and turns on automatically. The LEDs blink with three seconds apart, keeping the machine on constantly.

  After checking according to this link

  http://h10010.www1.HP.com/ewfrf/wc/document?LC=en&DLC=en&cc=us&DocName=c01732674&product=1132551

  Checked

  Adapter CA / CC -works great

  BATTERY - does not load

  IT worked well had no warning on the battery (after a few days after the above mentioned problem I realized the battery does not charge)

  Interpreted Power Reset

  RAM (Memmory modules) -replaced New One (4 GB)

  It is based on the sequence of flashing of LED Memmory module errors. Reseating the modules memmory (2 GB + 2 GB) doesn't seem to work so I replaced it with a new (4 GB).

  I hope that this has nothing to do with the battery. This does not solve the problem.

  Appreciated if someone could help. Thanks in advance

  Hello

  Unfortunately the "blink" codes are not always an accurate indication of the actual error, so this may be one hardware failure of another component on the motherboard.

  Try the following.

  Shut down the laptop, unplug the AC adapter and remove the battery.  Follow the procedure begins on Page 52 of your Interview Guide & Service to remove the battery from the RTC.

  Press and hold power for 30 seconds and then leave the laptop for 15 minutes.

  Exchange your module memory 4 GB in the other available slot.  Reinsert the RTC battery, replace the cover, plug the power adapter ( Let the main battery at the moment ) and try to start the laptop.

  Any change?

  Kind regards

  DP - K

• Black screen HP Pavilion dv7-4060us

  I have a HP Pavilion dv7-4060us is about 3-1/2 years. I have a black screen and it now won't start at all. He has also been more recent times of heating. I took it to a local repair guy and he said I need a new motherboard to a height of $200. It is better to fix it or should I get a second opinion?

  200 is pretty cheap for a laptop in my opinion motherboard replacement, only you can determine if it is worth it or not.

  How long the shop is guaranteed the motherboard, what they will install?

  Most likely, it is a motherboard used, ask them.

• BIOS update remote pavalion black screen dv7 2230ek help please

  I have a computer pc laptop dv7 2230ek pavalion I was last updated in the bios but the update did not and I remove the AC adapter and when im gone start laptopt it was a black screen of the bios and the recovery did not work for me please help
  my windows is win 8

  Hey bro look to this video
  https://www.YouTube.com/watch?v=seKTSo_UaWk
  but I put t know do that please help

• D160QD: Black screen on Envy AIO 23

  I have an Envy23 AIO ToichSmart... My PC has quit the boot (black screen)... I tried to change the memory, motherboard and map of scalar... Still, does not start upward...
  I have 8 GB of memory in her...
  
  For the purpose of troubleshooting... I tried different memory... 2 GB... The machine starts... If I put in 4 GB of memory or even memory 8 GB 1600 that the computer came with... It does not start until... Why the memory size is now a problem? I need to replace to get my computer working normally again?
  
  Help, please

  FINALLY SOLVED my problem...

  I had installed Windows 10 and it corrupted my bios...

  I was able to start the computer with a 2 GB to 8 GB chip chip inplace.

  I downloaded the upgrade of the BIOS and installed...

  Then I formatted and reinstalled the OS and I no longer have a black screen...

  System starts every time now.

• Dv6 envy: black screen

  While my laptop turn on and get to the screen fine connection, as I have, the login screen becomes empty. I can access the pass simple hp for some reason any and responding to things like brightness. Its like the office simply refuses to display. I tried delays and remove the battery. Any tips?

  Hello

  Try this and let me know.

  Boot the computer normally and log.

  Black screen, hold down the ctrl and alt keys and press delete.

  Select Task Manager.

  At the bottom left, select details (if it is not already selected).

  Click in the header of column Nsoul to organize the processes in alphabetical order.

  Look for an entry called to run once Wrapper (RunOnce.exe) - If you see it listed, right-click on it and select end task.

  The office is now show?

  If this is the case, download Autoruns on the following link and save it in your downloads folder.

  http://download.sysinternals.com/files/Autoruns.zip

  When you have that, open your download folder, right-click on the folder zipped to Autoruns, select "extract all...". "and in the next window, click Extract.

  A new window will open displaying the extracted content.  The application you must launch is the 2nd in the list (in format autoruns 636ko) but this by right clicking on it and selecting 'Run as administrator' -click 'Yes' to the uac prompt.

  Scroll down the list until you find the entrance to RunOnce (it may well be 2 entries) and Remove the tick (s) in the box next to it.

  Restart computer and see if it boots now on the desktop.

  Kind regards

  DP - K

• Envy 15 k005tx: laptop will not close properly... the va just black screen but the light is on and the fan also

  Laptop doesn't go out normally... va just black screen but the light is on and the fan is also on... so I have to stop it by pressing the power button... help plz...

  Hello

  On some machines, the pilot for 11 series IMEI has been known to cause that kind of question of the judgment, so it may be worth trying an earlier version.

  Try to use the following method to see if you can install an earlier version of the driver IMEI.

  Download driver IMEI on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66228.exe

  Disable your wireless card (should be f12 ).

  Open your download folder and run the installer - it warns you that it is an earlier version, but simply continue.

  When finished, restart the laptop.

  If the computer shuts down correctly, turn on your wireless adapter and use the utility on the following link to prevent Windows 10 to update automatically the driver IMEI again.

  https://support.Microsoft.com/en-GB/KB/3073930

  Kind regards

  DP - K