Error 0x0000000a blue screen and PC turns off

original title: I get a blue screen crash then the computer shuts down

could someone tell me how to solve this problem, my machine breaks down.

Signature of the problem:

Problem event name: BlueScreen

The system version: 6.0.6002.2.2.0.768.3

Locale ID: 2057

More information about the problem:

BCCode: a

BCP1: 0000006C

BCP2: 0000001 B

BCP3: 00000001

BCP4: 81EC17F2

OS version: 6_0_6002

Service Pack: 2_0

Product: 768_1

Files helping to describe the problem:

C:\Windows\Minidump\Mini080310-02.dmp

C:\Users\john\AppData\Local\Temp\WER-98875-0.SysData.XML

C:\Users\john\AppData\Local\Temp\WERE2F8.tmp.version.txt

Follow these steps to try to solve your problems of boot.

 

Restore point:

http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

Do Safe Mode system restore, if it is impossible to do in Normal Mode.

Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

Try a restore of the system once, to choose a Restore Point prior to your problem...

Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

http://www.windowsvistauserguide.com/system_restore.htm

Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

Download the ISO on the link provided and make a record of repair time it starts.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

When you have changed that, insert the Bootable disk you did in the drive and reboot.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

Read all the info on the website on how to create and use:

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

It's a very good Vista startup repair disk.

You can do a system restart tool, system, etc it restore.

It is NOT a disc of resettlement.

And the 32-bit is what normally comes on a computer, unless 64-bit.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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