Error "incompatible cartridge".

Hello.

I have purchsed new cartridges and install.  Now I have this error and can not do anything with the printer.  Help, please.

I have already tried:

1 control HPSureSUpply: my cartridges are compatible.

2 turn off power for 60 seconds and restart: same error.

3. disconnect from the printer and the wall, wait 15 seconds and reconnect: same error.

4. check that the cartridges are inserted correctly: they're all broken comfortably in the appropriate places.

5. intake air and contacts: the vents look clear; the contacts are clean and shiny.

What can I do to fix this?  OR is my printer now just a fancy paperweight?

Eureka!

The question of regionalization.  Apparently, HP produces 2 types of different cartridges that correspond to my printer (Photosmart HP 6510).  There are 364 cartridges that work on printers configured for work in Europe, and then there are 564 cartridges that work on printers of region in the United States.  Apparently, there is a way to get your printer changed by HP customer care area, but practically speaking, people indicate that it is almost impossible to achieve.  My ill fortune was to buy a printer locally in Europe and then you order your ink contained in the States.

I solved my problem by following a few tips I've seen here.  Scroll down the page until you see a short answer to the user ShoSho-77.  Basically, a 5-minute hack job and I'm back in business (thanks Shosho-77!).  I agree with the users on the linked discussion.  The model of regionalization is ridiculous and boring.  The ink is ink, don't you think?

Tags: HP Printers

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