EX90 - presentation-sharing ends of appeal

Hello

We recently bought EX90 Cisco with software version TC7.0.2.aecf2d9.

We are facing a problem with the presentation sharing. When make us a video call and start presentation sharing call suddenly falls. On the opposite side is also Cisco EX90 with the same version of the software. Device is autonomous

Could someone help what should I check in the device configuration?

Thank you!

You are able to provide a few details about your call / environment, such as:

  • What is the rate of call of the call?
  • What is the bandwidth of the link between the sites?
  • What other traffic flows on the links at the same time (a lot / no)?
  • You have configured your endpoints and QoS routers/switches?
  • Is there a firewall on each site?
  • Is there an inspection of H.323 or SIP packets passing on firewalls or routers?
  • You can provide the newspapers of these two endpoints for any of the calls that fails?

Wayne
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Do not forget to rate resposnes and mark yoru question as answered as appropriate.

Tags: Cisco Support

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