Fingerprints already registered question - ProBook s 4540

I bought my laptop about two weeks ago. So first of all, I installed Windows 7 Professional 64 bit. I installed "HP protect tools" & could register all 20 fingers at the same time without any problems. Then recently, reinstalled the system with Windows 7 Ultimate 64 bit. Then, installed protection tools & could enroll my two thumbs. But I could not register any other finger. For each finger, the first two confirmtions works fine. But in the third, it still fails. I can't think that there is a problem with how I sweep your fingers. Because then how past both first confirmations?

Hope someone will help me to resolve this issue.

Ok.. I've just sorted. I clearly all the fingerprints data & then I could register all 20 fingers.

Tags: Notebooks

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