G61-110SA disc complete 1 (305)

Hello

My laptop (HP G61-110SA), which is now out of warranty, took a very light and now it won't start properly .

It starts up but it just goes to a screen with 2 options: 'Launch (recommended) StartupRepair' or 'Start Windows normally' (who just goes to a blue windows screen and is no more progress).   If 'Launch Startup Repair' is selected, it goes through a series of screens "HP Recovery Manager" but only allows me to select one option - "Open a Command Prompt" which is useless to me because I do not know what command to type!

I ran the Diagnostic tests and have the following results:

Smart hard drive - Pass

Memory - Pass test

Hard drive 1 full (305)

Hard drive 1 fast (303)

Does that mean I really need a new hard drive or is there anything else I can do? (there are no strange noises from the laptop when it is turned on).

Any advice/info would be greatly appreciated.

Thank you very much

Hello

Error codes are for the Self Test short and full disc and would undoubtedly indicate that hard is defective and must be replaced.  This is also consistent with the question of commissioning.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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