H Envy 17: HP Envy 17: F9, F10 and F11 keys stop working

Similar Questions

• Portege R100 - cannot use F10 and F11 key

  Hello

  My Portege R100 that Windows XP has developed a need where function F10 or F11 function turns on randomly.
  They then cannot be removed unless the computer is shut down

  Hello

  To me, it looks like a keyboard problem, and therefore, the replacement of keyboard would be necessary.
  Usually, this is a job for an authorized service provider. Guys could order a consistent part of the Toshiba and replace it.

  I think you should contact the ASP as soon as possible.

• My Fn key and F10 and F11 keys is no longer the brightness of my screen

  I the IQ816 [vista] and now will not fit using the method in my title for this post... I think this started since I was the last update that was 'Display-NVidia-NVIDIA GeForce 9600 M GS' which was released on September 2, 2010... the update came from Microsoft updates... I'm almost certain that it is the source of the problem... I tried the display settings in the setting of the power of the Panel and went to the high preformance setting it and also to advance settings and then display and turned on Adaptive display and also the display settings set to 50% to see if he would do anything, but still no change... I hope I described it enough for you all.

  I could not uninstall the NVIDIA Microsoft's update, I'm so returned to the pilot back and who sets them all have works.

• I have laptop HP Envy M6 Tx 1216 and brightness keys do not work.

  I have laptop HP Envy M6 Tx 1216 and brightness keys do not work.

  Hello

  Try to use Recovery Manager to reinstall your graphics driver of origin AMD - the procedure to use the Recovery Manager to reinstall the drivers and software is detailed in the document in question on the link below.

  Recovery Manager - Windows 8.

  Recovery Manager - Windows 7

  After reinstalling, restart the laptop.

  Kind regards

  DP - K

• HP ENVY 15 Notebook PC: HP Envy 15 action keys works do not (F9, F10 and F11)

  My laptop has been working fine since purchase, but last week, I noticed that action F10 F10 & F9 keys (jump, play/pause, skip) did not work for their function. Before last week I could just press the key to activate, I read other posts of this forum and the answers did not work pressing fn + alt + (key action), either by pressing fn + key action. To make this work I need to access the bios screen and change the default values, but it only works when the laptop is on. If I turn the laptop, turn again he resorts right back to does not. Action all other keys work e.g. keyboard backlight, volume, brightness, etc.

  Any solutions would be welcome.

  Thank you.

  Product name: HP ENVY 15 Notebook PC
  Product number: J2E80EA #ABU

  Laptop: HP ENVY 15-j151sa

  Hello @Spudy96,

  Thank you for your quick response!

  You can try to perform a System Restore.  If this does not work, then you could also try to install the previous version of the BIOS of your Support Site.  Let me know how it goes.

  Good luck!

• I accidentally pressed the f10 or f11 key and the address bar and the taskbar, that both missing. I can't get back them. Any suggestions?

  Using Windows xp.

  Sounds that you have enabled full screen (press F11 or Fn + F11 to toggle; Mac: Command + SHIFT + F).

  • https://support.Mozilla.org/KB/how-to-use-full-screen

  If you are in full screen view then hover over with the mouse to the top of the screen to facilitate the bar appear Navigation and tab bar.
  Click the expand (in the top right Navigation bar) to exit full screen or right-click on a space empty on a toolbar and select "exit full screen" or press the F11 key.

• I lost my menu bar and F10 and Alt key do not work! How to get back my menu bar to Mac?

  I can't get my menu bar back. have tried the fixes above and nothing. And I did not click on the expansion button. My screen is in full screen mode.

  then you need to restore your firefox .it will automatically solve

• HP Envy 15t J045: pass Simple HP stopped working.

  Hey guys!

  I just got my new laptop (Hp Envy 15 j), and I used my reader of fingerprint for like a day or two and it has stopped working. Apparently there is no damage whatsoever, please all tracks on how can I fix?

  Nothing I've tried does not work!

  HI @Emeraldkweks,

  Welcome to the HP Forums!

  It's a great place to find answers and advice!

  You have the best experience in the HP forum, I would like to draw your attention to the HP Guide's Forums:

  Learn how to post and much more.

  I understand that you may have only your laptop a few days.  You set up and use the fingerprint reader, but now it has stopped working.

  You did all your Windows updates?

  Here is a link to Open the Windows Update troubleshooting tool that can help to find additional drivers.   Although it lists Windows 7 it does not work in Windows 10.

  Once launched, it should show a screen like this.

  

  Use the second "Background Intelligent Transfer Service" option, this should lead to an update of the 'Windows updates' force which cannot be automatically applied might solve some of these issues.

  Did you run the HP Support Assistant?

  Have you ran the Windows troubleshooting tool?

  Here is a link to HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting that should help you.

  If you still have a problem if you have created a restore point while it worked you can do a restore from the back at the time.

  Please let me know the results.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

  
  

  To show recognition for my efforts, please click on the Thumbs Up icon below.

• HP envy 6-1019nr sleekbook: cursor stops working

  I just bought a new hp envy 6-1019nr sleekbook today and I get a pop up on my screen with a square and a helping hand, with a red line through it. Then a red light to the left of the cursor on my laptop and the cursor stops working. I have tried everything to make it work again, but it won't. So, I have to stop it and turn it back on again to make it work. It happens just randomly! Help please!

  Hi @raynelle

  Welcome to the Forums of HP Support!

  I understand that you are having problems with your new laptop, and I'm happy to help you. Since you posted this a few days ago, it is possible that you have already solved, but otherwise, there are a few things you can try.

  First of all, this icon is not immediately or after a certain time after the installation of other software? If it appears after a few updates, then you could try a system restore.

  Using Microsoft System Restore (Windows 8)

  Another quick option is to call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  If you had to do you have someone on the line help you through this.

• Audio HP Envy 3033CI has stopped working

  I am running Windows 7 Home Premium 64 bit on a laptop HP Envy 3033. The audio has suddenly stopped working. This happened right after an update of Windows, although that could be a coincidence. I tried to use the troubleshooter in Windows for sound and used the Recovery Manager to reinstall the audio driver, but nothing has worked. No sound through speakers or headphones. Everything looks like it should work, but it is not. Computer is still under warranty.

  No audible response in the installer, so I'll try the repair of the equipment. Thanks for your quick response!

• HP Envy 15 - 3040nr Sound stopped working

  Hello

  The sound on my hp envy 15-3040nr has just stopped working. I reinstalled the sound drivers, checked to see if the speakers have been disabled in Device Manager and used the tool to troubleshoot the system and security. None of them helped. Its also not working with headphones.

  Any help will be greatly appreciated.

  Hello

  Try the following.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56900.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you're done, shut down the laptop, unplug the AC adapter and then proceed to a "forced Reset" by holding down the power and time for 10 seconds.  When done, plug in the adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

  Kind regards

  DP - K

• Sound does not work windows of the Envy 15 TS 8 and 8.1 of windows laptop

  Hello

  My audio Envy 15 TS (number of product C8P48AV) laptop has stopped working.

  Since I got it, it happened 3 times.

  Firstly was after 1 week of use. After a few days TI cams vice versa...

  Then I upgraded to windows 8.1 and it stopped again...

  Last night, a few days after the 2nd time, it started working again.

  But today it stopped again.

  I don't know how to solve.

  On audion settins it is said that the sound works well.

  If I'm on a call the microfone Skype works, but I can't hear anything.

  I have not found it as the codec just to try to reinstall it.

  Can anyone helpe me?

  Kind regards

  Luiz

  Hello Luiz,

  Try the following.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  Chipset Driver - Windows 8.1

  Once the reinstallation is complete, turn off the laptop by pressing the SHIFT key when you click farm to temporarily prevent a hybrid boot.  One time finished, disconnect the power adapter, and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

  Kind regards

  DP - K

• Headphone stopped working on envy 17

  computer laptop envy 17 3090er A9P77UA #ABA

  Win 7 64 bit - default, no changes to the system after I bought

  Leaning just play a sound in the headphones without no reason. Headphones (sennheiser cx300) work fine with my phone. When I'm inside the laptop pluggin - he recognize them - is changing the audio settings and playback devices show helmet of communication with a green icon - but not sound.

  I have tried reinstalling drivers - does not work.

  This problem has already appeared once when I bought this laptop - about 4 months ago but then it dissapped unexpectedly and worked well.

  Also searced this forum - seen people have similar unsolved problems with desire - for one the problem disappear also the 'magical '.

  Any suggestions?

  Hello

  Try the following.

  First of all, disconnect all external devices.

  Then download IDT Audio Setup on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56900.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you're done, shut down the laptop and unplug the power adapter.  Keep the beats and the button / stop for 10 seconds.  Plug the power adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click set as default.

  Check if your headset is working.

  Kind regards

  DP - K

• HP ENVY laptop - 15-ae178ca: Second monitor stopped working after the automatic update of HP

  I use my laptop with a second monitor (HP Pavillion 22xw) connected by HDMI. It was working fine until yesterday (including yesterday it worked), when a message from automatic upgrade HP was shown to informing him that the system needs to be restarted. After that, my second monitor stopped working. The system will not identify it more. I tried another cable, I rebooted several times, I tried to update the specific Intel graphics driver, I tried to uninstall and install manually another (I can't get this one done, because when I run manually downloaded driver there is a message saying that I need to contact the manufacturer). Please notify that I need my second monitor is fully functional!

  Hello @MAlex_B,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I understand that you have a problem with the display and wanted to help you!  I see only after an update, the external monitor no longer works.

  Given that this problem happened recently, have you tried to perform a System Restore, to define the notebook to its previous working state?  If this does not work, have you tried to update the drivers of graphics Chipset and BIOS on the HP website directly?  You can find the drivers for you product here: drivers - HP's ENVY for laptop - 15-ae178ca

  Please post back with the results.  Let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• the envy 15 - k112nl: help! Igfxtray module has stopped working

  My operating system is Windows 8.1
  From the first, just start the operating system, this message appears.
  I already did all the updates but doesn't change anything.
  The strange thing is not always the case...
  I also tried to format and restore the system to the original (even if the error was there from the beginning).
  Here are the details:

  Firma problema:
  Problem event name: APPCRASH
  Application name: igfxTray.exe
  Application version: 6.15.10.3574
  Application timestamp: 535821b 3
  Nome modulo con if: combase.dll
  Versione modulo con if: 6.3.9600.17031
  Timestamp modulo con if: 53087867
  Exception code: c0000005
  Offset exception: 0000000000005fc 4
  SO version: 6.3.9600.2.0.0.768.101
  Locali impostazioni ID: 1040
  Additional information 1: 6e7b
  Further information 2: 6e7b5f57cd6ed15f3431cd3d49dfc83a
  Further information 3: 85e1
  More information 4: 85e1489b50a3f82602beac997d76aebd

  Bought my HP Envy in January 2015 and received this error message at start-up. Read all the suggestions here, but was afraid to try to remove the drivers on my own. Instead, I used the HP support chat service. HP technician took the screen control (with my permission) and does all the work while I watched. It was a rather technical and complex challenge that took about 15 minutes, including two reboots. When the computer restarts, the technology was already ready to continue once completed starting. He has solved the problem, waited patiently for a start more to make sure that the error message disappeared and then proposed to call me 1 hour to see if everything was still OK. Cannot recommend this service enough.  Surpisingly good service of HP. It's my first HP because I always heard bad things about their service, but their obviouly working on fixing it. Not sure if this service is available only if your computer is not in the warranty. Maybe for a fee, but still worth it.