Helmet of being odd blackBerry Smartphones

Similar Questions

• Delays of IMAP of Gmail being continuous blackBerry Smartphones.

  I see others report a similar problem, new at the mine for two weeks.

  But I saw no new notes on this issue in the last two days, so I'll weigh here. I continue to have delays between when a message is received through Gmail, and when it is pushed to my 8330. This is a new issue, only about two weeks, and I made no changes to the my settings IMAP on Gmail or my connection on the BIS system settings.

  I'm on Verizon.

  Some examples from today:

  Message from Gmail 19:57, Blackberry message at 20:05

  Gmail message 16:59, Blackberry message 17:01

  Message from Gmail 15:54, Blackberry message 16:08

  Message from Gmail 13:51, Blackberry message 13:54

  It is therefore very inconsistent as to the length of the delay and the time of day. (I read the other posts where people see different deadlines at different times.)

  Before last week, I didn't have all these delays.

  That's my story. Help, please?

  I suggest that you do in the following order:

  • Delete your Gmail account BIS, the next step.
  • Then, delete the Service on your BlackBerry books (Options > Advanced > Servcie books).
  • Restart your BlackBerry on, battery pull.
  • Then, add the gmail account in your BIS...
  • You should see the new activation messages.
  • If this isn't the case, perform any other software on the device.

  In a related note, I've observed recently more than six weeks, a time ultra slow (from 15 minutes to 60 minutes to four hours) on my private e-mail hosted by IMAP GoDaddy servers, and it has since been corrected with climbing and GoDaddy resetting counters on my account.

  So, if you see not a turnaround soon (maybe after trying the above), I would certainly call Verison and get business the esclated to RIM. Good luck.

• BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

  Hello

  I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

  Could someone please help?

  Hi Davidemmy2

  Welcome to the Forums of the BlackBerry Support

  As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But remember, in this process, you will lose all data in your device, I hope you have your backup.

  Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• BlackBerry smartphone app error 603 and BBDS does not recognize my device

  Here's the situation: the battery ran out on my unit earlier this week. When I started to charge, the unit will start automatically restart. Before restarting, the messages "error app 603' and 'reset' appeared. If I click "reset", the whole process starts again.

  The previous messages in the forum I read about 'error app 603' suggested I should restore the device settings or reinstall the operating system. I tried to connect my device to my laptop via USB cable, however the computer will only recognize the connected device with a chime at the beginning of the discount to zero, followed quickly by a chime of disconnection being rebooted. The computer or software Deskstop BlackBerry recognizes the device while it is stuck on the '603 error message' app.

  What else can I try?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • http://support.BlackBerry.com/kb/articleDetail?articleNumber=000023951&language=English

  For the charging of the OS, you can better use this method... on a PC (you can't do this on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. Sorry, already a moot point counts with the error.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (6) work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of step 6, your BB presents "507" error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones to remove permanent Wifi browser - how?

  I haven't bought a 9700 ROGERS no contract to replace my phone to work. The policy of the company, is that none of the mobile devices cannot have any method of navigation interenet. The 9700 will not network go, unless you have a blackberry data plan and I have nothing but personal messaging plan which works well. The problem I have is that the wifi browser still works and even when I remove the wifi browser in the service books, it is just when I do a battery pull. How can I permanently get rid of the wifi browser without being connected to a BES? (the company doesn't have a BES) - hide the icon isn't enough...

  Thank you J Sanders. Sounds like something that will work. Forgive my ignorance, but where can I find version 5.0.0 for my 9700? -When I search the Blackberry site and enter my PIN (a ROGERS device) they do not show a BONE available for the 9700 yet...   I can't get the unit off I can? I really think what I need to know how to "install your current OS on your BlackBerry smartphone to your computer?  Thanks for your help, otherwise I can't use this unit that I paid $600 for

  Before you start:
  Install your current OS on your smart phone BlackBerry to your PC.

  1. on the PC, go to C:\ProgramFiles\CommonFiles\ResearchInMotion\Share d\LoaderFiles\OS version\Java.
  Create a new folder and name it deleted.

  2A c:\ProgramFiles\CommonFiles\ResearchInMotion\Share d\LoaderFiles\OS version\Java

  Find the .cod named net_rim_bb_browser_dameon and move it to your new folder cod.

  3. plug the device and on your PC, open the Desktop Managver > AppLoader > Add/Remove programs and work your way through the process to remove the net_rim_bb_browser_dameon module. You won't notice any changes until after you see the screen of the Application loader, don't click on the boxes, click Next, then finish. ONLY you will see it after clicking Finish a quick notice that the module browser_daemon is deleted.

  Close DM at the end leave your device restart.

  After a reboot, you can get a java error at startup. Ignore it.

• ESN of blackBerry Smartphones

  I bought a used off a friend, blackberry curve but the serial number is not under the battery and I don't have the box. I tried to go to options then status, but all that was there was a code PIN, MEID (DEC), MEID (HEX) and WLAN Mac. Or the other of them are identical to the NGE and if not is there any other way I could get it? I need to put my plan in place.

  Hi kjohnson5,

  You did not mention your phone model, so to cancel all if your device is a gsm device, it will contain IMEI no esn. The ESN is a unique number that identifies a smart phone BlackBerry for Code Division Multiple Access (CDMA) and The MEID identifies a BlackBerry smartphone for CDMA and Mobitex networks. It was created to replace the NSU, which is being depleted. IMEI is a unique number that identifies a piece of wireless equipment (for example, a BlackBerry smart phone)

  So what ever see you if IMEI, NSE, MEID will all the same purpose and is displayed according to the models.

  I hope it helps.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones location of saved Text messages and downloads please as a desire to update the device software

  I have a Blackberry 9300. I noticed while testing option 'restore' in Blackberry Desktop Software 'Saved messages' is grey so not able to restore and downloaded programs were not included in the backup course so I'm delaying the update of the OS 6 bundle OS 6 bundle 1879 2949 until I can get these issues resolved. First of all, where are my saved text messages would be they located on the SD card? Secondly, where are the downloaded applications and how would bring him back, I should reinstall individually or is there a better method I guess updating the software of the device would eliminate any reference to them? Thanks in advance, Marcia

  willismc wrote:
  My problem, I think that will be most of the downloads and installations have been from the Blackberry web, although "My World" lists apps, I have only the option to remove and reinstall yet if I so choose. That's why I need to dig a little deeper on the aspect of the place here.

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  You may also need to clear the cache of application AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  willismc wrote:
  I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

  The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

  willismc wrote:
  Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

  As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

  I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

  Good luck!

• BlackBerry Smartphones Email message indicator

  Have a 9900 and despite all the messages being deleted, my phone now indicates that there are 2 messages not deleted.  For a long time, he said, there was 1 message, however after getting my phone back to Blackberry for a minor repair, initially the message indicator was correct.  However, shortly after getting the phone back, he turned to displaying 1 unsuppressed message.  This morning he started to display "2".  Thanks for the help

  Hello and welcome to the community!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones I can´t delete a photo. MSJ: (the file is currently in use)

  Hello! I took a few pictures with my BB cam, a few days later, I decided to delete these images, but every time I try the BB see the mw a message that says:
  "The file is currently being used"
  If I select OK; It does not remove it and this is the only option to select. Could someone let me know what can delete?

  Advanced thanks.

  Hello

  Assure us that first that no other application is using the file.

  Start your Blackberry in safe mode.

  Use the option of the Explorer in the main menu of the media to locate and delete the file.

  (Procedures with pictures are listed below).

  When you are finished with the file, and then restart (battery pull) your device in normal mode.

  Let us know how it goes!

  Thank you

  Bifocals

  How to start a BlackBerry smartphone in safe mode

  Explore the map media and internal memory content

  How to remove files from a BlackBerry smartphone

• World of blackBerry Smartphones Applications

  1. my world of applications keeps showing me that there is an update available for the past month but when I gothere there is nothing. Even when I do the other updates, it shows that there is an upgrade for oneapplication still there in none.

  2. How can I completely remove application uninstalled my curve?

  kundiecee wrote:

  1. my world of applications keeps showing me that there is an update available for the past month but when I gothere there is nothing. Even when I do the other updates, it shows that there is an upgrade for oneapplication still there in none.

  Hello

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld (it can be slow, while it re - sync). Connect to MyWorld (if necessary - it will take your BB ID username and password this time; it's not remember your BB ID username after a clear the cache), and then try again.

  If the step (4) and (6) do not occur as indicated, then the empty the cache did not work.

  kundiecee wrote:

  2. How can I completely remove application uninstalled my curve?

  KB10040 How to remove BlackBerry applications from a BlackBerry smartphone and third parties

  However, things can be odd, depending on what you mean by "completely"? Several carriers push icons "teaser" to get you to install applications they're pushing. But the icon itself is not an application installed... rather just a shortcut to "tease" you to install the application. You can't stop these teaser icons.

  Good luck!

• Don't launch the blackBerry Smartphones Applications

  I just downloaded a theme OTA and it seems that it is the cause of my "BOLD" for not being able to run almost all of my applications.

  I tried to go to 'Options' to delete the theme, but I can't open it same.

  Hello josephineloretta

  Welcome to the BlackBerry Support Community Forums

  First perform a battery pull reboot as this device on remove the battery for a min. then reinsert it wit back up what your device restarts. Then give it a try and see if it allows you to uninstall this application.

  If that does not start then your device on Safe Mode, while safe mode remove the theme of your device. Options of > device > application > remove it of there.after conducting another battery pull reboot.

  KB17877 How to start a mode BlackBerry smartphone safe.  

   

   

   

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Sync blackBerry Smartphones Blackberry email. (sent in box)

  Hi all

  You have a problem, has suddenly found that when I send emails from my blackberry, the email don't sync to my inbox sent on thunderbird.

  But it works perfectly before, can someone tell me what is happening?

  p.s. I just change my bb 9700 to 9860, but assume that it does not affect, is not it?

  Hello and welcome to the community!

  Thunderbird is an email client application. The BB has no interaction with client applications. On the contrary, the BB interacts with your mail server, governed by these guidelines:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  If reconciliation messages sent is supposed to operate between your BB and your mail server, then this is at Thunderbird in order to reflect this on your computer. You should check the server folder elements sent to the address or not real between your BB and your mail server if it works.

  If it's supposed to work your sent items still server is not being updated, so please try these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

  Also check your configuration of BIS (e-mail Setup Wizard) and make sure that reconciliation sent items is turned on (assuming that it is supposed to work at all, in other words).

  Good luck and let us know!

• BlackBerry Smartphones not able to get my phone to work unless in safe mode

  There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

  Hello and welcome to the community!

  I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  dhutchr wrote:

  I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

  Please refer to this information, which is at the top of each page on this site:

  

  Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

  Good luck and let us know!

• BlackBerry smartphones HELP! -Application error 606

  I'm relatively new to the whole community of smartphone, and I fear I actually broke my Blackberry!

  I noticed that e softwareupdated was available for my Blackberry, so I chose to download it. The problem is my phone kept freezing in the process, and I was getting a little impatient. Finally, my phone told me that there was not enough memory, so I should delete some applications to make room. So I selected a few to remove, and my phone froze AGAIN. Now, if at all, it has frozen or not, I'm not sure... Maybe I'm too impatient for the life of a smartphone.

  In any case, I decided to take out the battery to reset the phone, I have grown really tired and has to work in the morning, I so wanted to just turn my phone and turn it on again, put my wake up and go to sleep. As I just re - turn the phone on, it starts to load up as it usually does, then a screen appears:

  "Blackberry 5.0.0.496 platform.

  Then it lists a whole bunch of items in the phone, in alphabetical order, the first being "Addressbook."

  Then, in seconds, the screen goes all white and a small message will appear "Error App 606" and it gives me the only option of resetting my phone. I click on reset, and it's a cycle... The phone seems to be loading as it normally would, and then he'll come back to this screen of the Blackberry platform, then the App error 606.

  I ring my network provider in the morning to see if they can help me, but I was wondering if anyone of you here would know about this at all? I feel so stupid for the cause!

  Hi xxjadey_babyxx

  If your device is not detected so you had to force the detection of your device by using the Application Loader. But remember in this process you will lose all data on your device, I hope you have your backup device, follow this Knowledge Base to recover your device:

  KB10144 :How to force detect the BlackBerry smartphone using the Application Loader.

   

  Please try it and let us know of your progress.

   

   

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.