Help and Support

Similar Questions

• Cannot start "Help and support center" on satellite Notebook

  I bought the laptop three months ago and activated Microsoft updates automatically on my machine, thanks to these updates I can not open help and Support Center icon because it blocks the machine. (Start > then click on "Help and Support") Can someoone advise me what I should do to fix the problem?

  Thank you
  Mark

  Hello

  Strange, but I've studied a bit on the net and found the very interesting site:
  http://WindowsXP.MVPs.org/startmenuhelp.htm

• Problem with the help and support after Windows Update

  Hello

  After downloading some updates from microsoft, I now cannot open the option "help & support". It is said ' sorry Internet Explore cannot download / help.

  Anyone got any ideas how I could restore the option ' support & "?

  concerning
  Dale

  Hello

  It would be useful to tell us what operating system you have and what computer you have. Regarding your problem:

  who help and support option do you mean? Help windows?

  Moreover, already checked the website of microsoft? Would be useful for you since almost all topics around the windows are covered here.

  Visit this link for the support of the MS Web site: http://www.microsoft.com/europe/

  Welcome them

• Cannot open help and Support on Satellite L30

  I have a new Satellite L30, but can't access MS Help and support on the start menu. He did something in that hard drive active and so on but no help and support screen comes up. I'm sure it was there a few days of ideas?

  Hello

  How about using the System Restore tool?
  If the option help & support has worked a few days ago, so I think he should be able to roll back the BONE until the beginning.
  I think this procedure should help.

  But try to use this path in the immediate window:
  %Windir%\PCHealth\HelpCtr\Binaries\HelpCtr.exe

  For more information, please see this page:
  http://WindowsXP.MVPs.org/startmenuhelp.htm

• Cannot open 'help and support '.

  When I click on help and support, I get the error message:
  "Internet explorer cannot download / help.

  How can I fix it?

  Try again when your laptop is connected to the Internet. As far as I know it works if the laptop is on the net only.

• Center help and Support using the desktop icon

  Office a700y Windows XP - pro. A new ' 05. Just tried to get thru to HP tech using the icon on the desktop for the help and support center. The only way to get thru is signon line through windows or msn. Try not to use a HP Application Recovery no chance.

  Click the icon on desktop-open HP help and Support center-Connect customer support - start a new request - fill out form - click on connect to a support analyst - I get a window showing the connection to the server required /HP Flash support is currently available try again later. Also tried services.msc/ru7n also HHCTRL. OCX/execute without result. Was on I / M with HP tech does support for 2 hours no luck with them to all the

  HopeIn' for some ideas

  Well, it seems that the HP program help and support is no longer supported for desktop computers. They always have for computers laptops/notebooks. Read to the bottom of the web page. Sorry to be the bearer of bad news.

• all help and support links get the notebook containing the scrpt for said linl

  When I click on a link for support, homepage products, call, etc., using windows, link brings up Notepad containing the script for the link. I'm doing something wrong or is my computer is having problems?

  Hello

  1 did you changes to the computer before the show?

  2. do you receive any error messages?

  3. who is the operating system that you are using?

  4. how you are trying to access help and support in Windows?
   
   
  Perform the steps described in the article
   
  Reference:
   
  Change default programs using Set Program Access and computer defaults

  http://Windows.Microsoft.com/en-us/Windows7/change-default-programs-using-set-program-access-and-computer-defaults

  Change the programs that Windows uses by default

  http://Windows.Microsoft.com/en-us/Windows7/change-which-programs-Windows-uses-by-default

   

  I hope this helps.

• Help and Support keeps appearing

  Help and Support keeps appearing on its own accord and when I click on the X to remove it keeps coming back, he started a week ago with the HP help and Support window, so I uninstalled but it still keeps appearing under the Windows version

  Hello williamtacey,

  Look at the post here that apply to Windows 7 and Windows Vista.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-help-and-support-keeps-popping-up/0884e105-0187-4E8F-a99b-13ddc0ad42da

  If the suggestions in the post help then please post again.

  Thank you!

• IM TRYING TO CONNECT TO HP HELP AND SUPPORT, BUT GET ERROR MASSAGE?

  original title: network programs network networking Internet Web site Site Web Web Site URL

  IM TRYING TO CONNECT TO HP HELP AND SUPPORT, BUT GET ERROR MASSAGE?

  Hello

  ·         What is the exact error message you get?

  ·         What web browser do you use?

  ·         The problem is specific with HP and support?

  ·         What operating system do you use?

  Please provide us with more information about the issue so that we can help you further. If you are facing this problem using Internet explorer, then I suggest to follow the troubleshooting steps form the article and check if that helps.

  Can't access some Web sites in Internet Explorer

  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

• by turning on the computer a help and support update runs, but will not be finished

  I start my computer and help and support update starts but usually ends it starts before im connected to my wireless and I'm going to the task management to stop the task if I can get online and connect, when I try to update, it is said there is no update needed.what can do to stop this Thank you

  Go to start / search box and type msconfig and enter and then double-click on the program icon that appears.  Go to the Startup tab and see if you can find that help and support update program which are listed there.  If so, uncheck the box next to it, so it will not load at startup, click OK, and exit.  Then reboot and see if that solves the problem (but you won't update whenever it came from).  If this does not work, go to start / Control Panel / Administrative tasks / Task scheduler and see if the help and support update is listed here - if so, delete it and will try it is no longer to load at startup (but you have lost the update whenever it came of).

  If this does not work, please transfer your question in Forum Windows Update: http://social.answers.microsoft.com/Forums/en-US/vistawu/threads people who specialize in Windows Update issues (and I guess it's an update of Windows we're talking - you were not accurate in your message) will be more than happy to help you with your problem.  If you have the update name and KB number, it would help and you should include it in your message there.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows Help and support

  I use a new HP Touchsmart laptop, running Windows 8.1.  I installed an old program, Coreldraw 7, but whenever I try to enter data, the Windows Help and Support window opens and prevents data entry.  How can I prevent the opening of this window?

  Thanks for the suggestion to use compatibility mode. CorelDRAW 7 earlier than XP but ran OK on XP. What is the procedure for setting up to work in XP or Windows 7 compatibility mode?

• can not update; "" Windows or windows defender ' more and I lost my; "' help and support ' file system on startup. Need help to get all that, please.

  I can't update "windows" or "windows defender". Followed the steps described by Microsoft help, tried to download manually, have asked Microsoft to help (no response yet) these first two things didn't work. I even had something like; change setting.that message security came for "Windows update", I have change the security setting, did not just well, still nothing.
  Windows Defender gives me an error code that looks like this;
  Error Code 0 x 80070005
  That's all I can get, and it will not update.
  and on top of it, I've lost my "Microsoft Help and support (it) when I click Start and click Help and support, I get a (?) all help options or when I click on it nothing there is totally 'empty '.
  I have one more problem.
  I tried to defrag my computer, and I can't do it either. I get a grey screen and if I click on anylise or defragment, it does nothing, no error message or anything else. Tried to manually defragment Traore does not work, tried to load a defrag on the web program, wouldn't let me load it.
  Nobody knows what happens here? why I'm having these problems all of a sudden? I do nothing but send E-mails and read my emails and I do not browse the internet or enter sites that are safer. So, what can I do? How to make everything return to normal? can someone help me with this?
  Also let me tell you right now, I'm not an expert on how to do things on the computer, so I'm scitish when it receives or sounds complicated. I don't want to lose my entire system because of these unfortenate none of the work programmes.

  Hello shessy49, welcome.

  I would recommend that we run a SFC (System File Checker) first scan to see what he finds. Try this:

  1. click on START
  2 type "msconfig" (without the quotes) and press enter
  3. go to the "Startup" tab and uncheck all the entries displayed
  4. click on 'Apply' at the bottom right
  5 restart your computer

  ---
  After the reboot
  ---

  1. click on START
  2. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.
  3. type "sfc/scannow" (without the quotes) and press enter

  If the question started very recently, you can try a system restore:

  1. click on START
  2. click on "all programs".
  3. click on "Accessories".
  4. click on "system tools."
  5. click on "system restore."

  6 follow the prompts shown to restore your system to a date before the problem started. Although the system restore does not target the personal data, it is recommended that you back up all data such as music, photos and documents in case something is not bad.

  Let us know what happens

  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Error - Windows cannot find HELPCTR. EXE, not able to open help and support in Windows XP Edition family.

  Original title: help and support on windows XP Home Edition / ' helpctr.exe no path of the Panel start.

  He is also said to open help and Support, but when I get the file he doesent exsist. I typed the micrsoft directions but it just says: the same thing-Windows cannot find helpctr.exe... then when I try to search in the Middle it says librrary something LONG when I X out the screen goes blank then comes back healthy Windows open a window I have never heard od to type a regrestry or something can someone help me with this question

  Found that I had the same problem here: http://support.microsoft.com/kb/555472

  "To solve the problem, follow these steps:
   
  Go to the Windows registry.
  Navigate to the following registry key:
   
  HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths
   
  -Double-click HELPCTR. EXE.
  Right-click (default) in the right pane, and then click on edit.
   
  Type the following command:
   
  C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
   
  Click OK.
  Exit the registry editor and restart Windows XP".

  what I did export this key to work windows XP install and import the reg file for windows failure or you can manually create the key and send it to point to the location of the file if the file is missing then copies the file u do not know if the file differs from the House of Pro but its another option to take if U'r is still stuck.
  Sort my prob was the corruption in the reg for missing file that the hotfix may not work as such. If U still have the problem (cause the post is old) so good luck

• Help and Support service does not

  Original title: Windows XP Services
  I would like to first of all a service that is running, but when I try to open system information, I get a message that the help and Support service is not running.  How can I start the help and Support service if I can't in the system services?

  Help and Support doesn't have to be set to automatic for her to work.  You can leave the Manual value and it will start when it needs start (if he can).

  You will see only the message you describe if the H & S Service is disabled if your H & S subsystem is afflicted in some way.  If the H & S Service is not disabled, you have a different problem.

  You don't describe symptoms suggestive of a need to run sfc/scannow or symptoms suggestive of a need to register the hhctrl.ocx file, but at least he has a link to a Microsoft KB article in this answer MSE.

  You can unregister the file hhctrl.ocx and H & S will always launch very well (but the Index button will not work).

  These ideas don't make sense to me.

  Do try these things and see how they work.

• Help and Support service will not start

  Nice day

  I use Windows XP Professional on my laptop HP DV9000.

  When I try to open the help and support service, I get a message saying "Windows cannot open help and support because a system service is not ongoing enforcement. To resolve this problem, start the service named 'help and Support." »

  I searched many websites for more information about this problem without success.

  I tried to locate the program itself and once again without success.

  I did nothing to my laptop in some time (months) and have installed SP3.

  I tried to follow the instructions in my research, I hope, it's enough to find help here.

  JC

  Check here: Control Panel, tools, Services, administration, scroll down to: help and Support, and then double-click to open the page.

  Startup type: automatic

  The service status: click Start, click OK

• How to fix always get an error for MatSvc in computer event viewer of management, zone applications? All help and support says is 'we're sorry. "

  Event type: error
  Event source: MatSvc
  Event category: no
  Event ID: 4
  Date: 26/04/2013
  Time: 19:23:58
  User: n/a
  Computer: RICHARD-PJG4Q7K
  Description:
  CARPET service met with failure when downloading data. HR = 0xC004F018

  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  I could have given you a link to sp3. :)

  -----------------

  for errors:

  http://www.EventID.NET/display.asp?eventid=861&eventno=4615&source=security&phase=1

  ------------------

  you have xp pro, use Group Policy to not to look for these failures, the wire above want to disable ICS, which I don't want, I'm using pro and not have implemented event viewer for audit failures.

  http://TechNet.Microsoft.com/en-us/library/dd277403.aspx

  above is about group policy configuration

  Note: If you keep your antivirus software up-to-date, and a running malware scanner often you typically will not need to worry.  JMO

  http://ServerFault.com/questions/59645/event-ID-861-the-Windows-Firewall-has-detected-an-application-listening-for-i

  http://social.technet.Microsoft.com/forums/en-us/winserverManagement/thread/c2ec953e-FFDF-4E0B-A7FA-4c80d98186cd/

  on error 861 and group policy