Help blackBerry Smartphones! Of alert messages, but they come through!

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• My camera blackBerry smartphones shows 1 message but I can't?

  I want to delete this message but I can't?

  DB

  Remove the battery and restart the device. That should erase.

• HELP blackBerry Smartphones: 9320 - Wifi connected but no internet

  Could someone help me solve this problem? Thank you

  Hello

  When you say that your WiFi is connected, I assume you mean that the WiFi symbol is white, correct? If so, there are a number of things to try. First of all, I would like to start by rebooting your device. To do this, remove the battery for 15-30 seconds, reinsert and wait for the device to reboot.

  Once you have done this, if it still doesn't work, go to your options of WiFi and remove the connection from your phone. Reboot the phone by using a battery pull and then reconnect to the WiFi network. If it still does not respond, you may need to check your router settings to make sure that your router is to give access to your BlackBerry. If you need assistance with this, please post back with the brand and the model number of your router.

  I hope this info helps!

• BlackBerry Smartphones Smiley alert - what is?

  At the top of my screen (BB8320) a smiley with a red star and a figure 1 appeared, just as a new alert message but with a smiley instead of an envelope. There is nothing in my Inbox or anywhere else that I can find, I'm looking forward to remove it but how? I do not use messenger, facebook or any other form of networking other than SMS and e-mails. I have a bug?

  Help would be very appreciated, I've had the BB nearly a year & have not met before.

  Welcme cmmunity supprt frums

  It looks like the BlackBerry Messenger icon.   Maybe someone tried to add you as a friend?  I could check that and see if that's it.

  Happy that you are here

• I can't open my emails or folders. I have new messages, but they will not open when I try to open them.

  I can't open my emails or folders.  I have new messages, but they will not open when I try to open them.  It says LOADING but it is right here does nothing.  It started about 10 days ago.  It also will not open a file I put in place.

  original title: I can't open my emails or folders.

  Hello

  I suggest you to contact MSN support center and check out.

  How to contact MSN customer service

  http://support.Microsoft.com/kb/940784

• Help blackBerry Smartphones! To stop!

  Recently, I rebooted the Blackberry software on my desktop. Since then I keep getting hundreds of messages below. They come through 30 to 50 at a time. I can't know what setting to change in order to stop. Anyone who has any ideas or suggestions, which I enjoyed.

  [email protected]

  This message is used to carry data between your BlackBerry handheld and a home server. Please do not delete, move, or reply to this message - it will be processed by the server.

  Thank you

  Reason: You have installed Desktop Manager by using the option "Desktop Redirector".

  Step 1: If you are not using redirector, you must uninstall Desktop Manager, and then reinstall it using the BlackBerry Internet Service option.

  Step 2: On your device, go to: Options > Advanced > maintenance book and remove any service books for [office]

• BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

  Hi I have a blackberry curve.

  My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• Smartphones blackBerry email alert message but have no email set up on the phone

  Hello - I just changed service providers, and when my number has been transferred on I got 2 message email alerts on my phone blackberry pearl. I have never put email from my phone connection and do not have internet service with my new provider because I want only phone calls and texts.

  No idea how to get rid of e-mail message alerts?

  Thank you!

  Hello and welcome to the community!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones connected to internet but pages won't load! Help!

  Hey,.

  First time using this forum so ill try my best to explain my situation.

  I have a Blackbery curve 8520. Until recently he worked perfectly but it has since not load websites, even when connected to the internet. My BBM works perfectly however. I have saved, rebooted and ensured that data services are on. I contacted my network provider and they said it's a blackberry issue thean rathr a network one.

  Any help is greatly appreciated, I really want to listen to these automated messages on the hotline more.

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you will need to contact your mobile service provider for formal support... for the last time, again they you brushed OFF... even if the problem is on the EDGE (btw... BB is a device, RIM is the company that manufactures the BBs), your support channel always starts with your carrier... they have the power to escalate your case in RIM free of charge for the user end... There is no other way by which you can receive free formal support from the RIM... actually, these forums are not similarly supported RIM , but rather to the users.

  Good luck!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry Smartphones emails and Messages of mixture that can be resolved?

  Is there a way to stop my e-mails and messages in the mixture it is very annoying to have to remove twice. I also need help on how to download ringtones I did what the book said to do but without success, I also tried to connect it to my computer, someone please help!

  Thanks in advance to anyone who can help me with my little problem.

  Did you mean that your emails and text messages are coming in the same folder? If so then try the following-

  Separate messages-> Options-> General Options-> E-mail and SMS: separate

  If you mean your different built-in emails appearing in mail and separate mail folder then please be informed that this default happenes. BlackBerry smartphone is designed as such if you think this is awkward, can hide Messages folder (press the Alt button-> click-> Menu select hide).

• BlackBerry Smartphones connect my device - but it seems connected

  I KNOW I'm doing something stupid, but I myself round have twisted in circles now and can not find my way.

  My BB on my pc can see all the apps I have on my phone and he can see my purchase history, but told me to connect my device. Do I need to connect it physically? Surely not!

  Why would he not see my camera - give me a hand please!

  Thanks for this info!

  I don't know what is the error you get on payment options, but if you share these error code or a specific error message that you get when you purchase then we can try to help you, you can also change your payment options if you need.

  I think you should read this knowledge, that can help:

  KB28715 : How to install apps from BlackBerry App World, with the help of a computer system

  KB26621 : How to change the method of payment in BlackBerry App World for BlackBerry smartphone or BlackBerry PlayBook

   

  Good luck.

   

• Help blackBerry Smartphones! Bold 9700 is frozen on start up with the new sim card

  I tried looking for similar topics but could not find more relevant. everyone seems to have no problem with swapping of cards sim on their fat. If there is a thread already open, I'm sorry. I am really frustrated and really need my blackberry to be operational.

  I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some problems with my old sim card so I went to my service provider to change to another (same number, same line, same contract, just a new sim card).

  As it is expected that I was told that when my old sim is disabled, simply insert my new and I use my phone as normal.

  However, when I did this, the phone was stuck at the loading screen (the bar is all white) for eternity (maybe 5 minutes or more) before moving on to the home screen. There is no charge "security check" bar, the phone is completely frozen, no buttons work, the touch pad does not work, it shows 3G top right without the sign of blackberry, there is no service provider name and from time to time the little loading logo clock is displayed.

  I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did 3 times, same problem. I inserted the SIM in other non-blackberry phones that I have and it works on all phones. When I put my old sim card in the 9700 disabled, the phone start end in 2-3 minutes, 'check' safety bar according to normal, everything moves, just no connection to the service. When I turn on the phone without sim card it starts fine with a message to say out loud the card sim.

  I even went down to the assistance service technique blackberry from my service provider and they were no help. all they could say was 'we must wipe your phone and reload the software' that I'm trying to avoid, and I can do it myself anyway.

  My phone is unlocked, comes unlocked here in Singapore, I even checked using the method 'MEPD', all disabled.

  This was very frustrating, especially when I need my blackberry for work. What is the problem with my phone? How can the simple replacement of a sim card if difficult on a blackberry when there is problem free for ANY other phone I've ever used? I am now fear when I travel abroad for business and requires a foreign sim card.

  had the same problem and eventually happeing is that I had to reload my os permeable, and then insert the sim card and upgrade again.

  consusming time, but worth it

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• Help Blackberry Smartphones blackBerry on Twitter

  How is - a send a message to Blackberry help on Twitter? I tried, but the app Twitter says BlackBerry help must be first of all follow me. (Sorry, I don't know much about Twitter.)

  You can send a public @ message, but not a private message unless this person is 'follow' you as well.