Help blackBerry Smartphones! To stop!

Similar Questions

• HELP blackBerry Smartphones: Crash when Terminal upgrade... My BB8820 dead?...

  Hello

  The BB Desktop manager crashed during the upgrade of my BB 8820 terminal (Internet Explorer script error messages)... Now my BB is like stop and blinks RED...

  What can I do to restart?... He finally died?

  Help, please...

  Thank you...

  JL_cmder to wipe your device OS. Click this link for more details.

  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones how stop SPAM?

  My business has migrated to Exchange to Google Mail.  I have disabled the link between Exchange and my 8820, then GMail App. installed Google Viola, my GMail is synced with my BB.  So I downloaded Google Sync to get my calendar to synchronize, but now I get hundreds of emails from 'network '.  I found a few articles from the KB and tried these, but the instructions do not match my menu options.  How to stop the madness?

  Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui)} / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

  Step 1

  ----------

  All the books of office service remove the BlackBerry smartphone.

  1. in the start screen on the BlackBerry smartphone, click Options

  2. click on Advanced Options

  3. click on maintenance book

  4. in the list of service books, select the desktop [CMIME] service book

  5. display the menu and select Remove

  6. in the list of service books, select the desktop [CICAL] service book

  7. display the menu and select Remove

  Step # 2

  ----------

  If installed desktop manager with option integration with "Blackberry Enterprise Server or BlackBerry Desktop Redirector" then it could happen. If either of the e-mail or redirector settings is displayed, BlackBerry Desktop Manager to uninstall or change the configuration of the BlackBerry Desktop Manager to support the BlackBerry Internet Service.

  In your PC Go to Control Panel -> click on Add/Remove Programs -> select Blackberry Desktop Manager -> click on Change/Remove -> click on modify-> then select the check box for Enterprise Server/redirector instead check the box next to Blackberry Internet Service.

  This should solve the problem.

• Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

  Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

  Thank you very much!

  I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

  Cricket33

  KB10376 Remove applications from the BlackBerry smartphone

• Help blackBerry Smartphones... 8530... language... Here you are... Add... Read and write Chinese English to the Japan

  Helooo I want download link and... A solution language how to add input more...

  Read and write in Chinese English language at the Japan in my blackberry curve 8530... OS 5.0.0. Bundle... 1675...

  Thank  You......................................

  Hello and welcome to the community!

  Please start by these KBs:

  • KB05305 Location of support for BlackBerry smartphones
  • KB17208 How to install and configure the language pack of East Asia on a BlackBerry smartphone

  If you get stuck somewhere, please be very explicit (the exact KB, the exact step, etc.) when you come back to ask for more.

  Good luck!

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• Help blackBerry Smartphones, my 9900 will not stop the download, but I don't know what it is

  I've updated 3 applications today on my bold 9900, bridge, evernote, and messenger.  Once I got all the updates and the phone restarted, the action icon download started running and has not stopped for almost an hour, unless I turn off the wifi manually.    He went briefly, about 3 minutes, when I synced my playbook with my "BOLD" under the bridge blackberry APP on my phone.  I tried to go to the screen to home where she tells about what applications are running and that's only usual ones, home, bbm, internet, phone and messages.  I tried turning off the phone several times, but the problem still persists.  help please?

  I finally uninstalled applications update 3 and made the 2 battery grips.  This is the bridge blackberry app that was causing the problem.  Perhaps there is a glitch in the last download.  I'll check the forums later for any info. on that I have reinstall before the App on my phone.

• Help blackBerry Smartphones! Cannot stop my camera to save the copy of the messages of the snet

  Whenever I send an email from my account, my BB or my e-mail service, it saves a copy of this email on my BB.  I upgraded to 4.5 and am following the directions to disable this feature.  I'll list-options-email message settings, but I don't have the 'send an email to Pocket"here to change to 'no '.  I don't know what to do, and it is very annoying to get a copy of your message will alert you whenever you send one. Can someone please?

  -is a gmail account, Yes?

  Here's your resolution: http://www.blackberry.com/btsc/KB10332

• Help blackBerry Smartphones... accelerometer has stopped working

  Had my storm for 2 weeks now and am in love. Just bought a few games and utilities yesterday. I have loaded the games but only played with 2 or 3 of them. Today, I noticed that none of my apps 'Message' (yahoo, sms/mms, email yahoo & bb) go in landscape mode. The rest seems to work very well. When I'm in landscape mode and open yahoo/sms, etc., they open in Portrait mode. I had absolutely no problem with the accelerometer to this so I guess that its caused by downloads.

  First of all, I have disabled StormLock, then power on/off voltage. Has not fixed the problem.

  Could not find out how to disable the quick launch so I deleted the app and powered off/on power.

  It still does not. Any ideas of what could be the cause? List of CPRS, I loaded are below.

  My o/s est.75. Thank you!!!

  Order information

  Lines of colors! for BlackBerry

  TouchBubbles - Bubble Breaker

  Reversi Touch!

  Gem Blaster Touch! for BlackBerry

  picPuzzle for the storm

  WordScore

  StormLock

  QuickLaunch

  Krypto thanks! Who did the trick

  Strange, however, how it worked fine for a few weeks until what I put a few apps.

• PLS HELP blackBerry smartphones! High utilization of the processor to 100% (v6.0 Bundle 3049) because of the net.rim.io.impl module

  (my 3rd attempt to get support on this critical issue)

  .

  Hello

  .

  I have improved my Torch (9800) a week ago and have been noticiing serious battery drain issues.  The problem is VERY persistentand happens most of the time.  I am currently on OS v6.0 bundle 3049 (v6.0.0.706, Devils, 6.6.0.246).  My Wifi and Bluetooth are always TURNED off.  Only by using the Bell service provider network, for which I have all 5 bars available.

  .

  I investigated further and found that the Blackberry system software was running with more than the processor - especially in the high 90s.  And this corresponded over the hours until the battery was dead.  I have since deleted all the apps I have suspecpected - such as the Office of Nice and LinkedIn.  But the problem persists.

  .

  I also close all antennas - mobile network incl., and there is no change after 15-20 minutes.

  .

  Battery pull was made several times, as I checked and there are no new updates of OS.

  .

  Now, currently, only the Basic apps are loaded (Alt-Back): home, BBM, phone, Messages, Borwser.  All other applications are closed or exit.  The only antenna work is for the Bell network.

  .

  Further study in the modules of the system software of BB, I found that the net_rim_io_impl, is her consuming ALL the CPU.  I don't know where/what this module does - so I'm not clear on this service within the BB I can disable (OFF) to get rid of the issue.  Or soft. I can remove it to clear the issue.

  .

  Please see the following screenshots, the CPU for the system a little, drops as Options use a part, otherwise it goes back 90 years, if left alone: -.

  

  And in the system software of BB: -.

  

  .

  Please help and guide, with either a fix to the module, or via a workaround solution, in which some service can be stopped or a setting can be changed to avoid this battery drain.  This is my 3rd attempt to request for help - so far that anything is coming - not even an acknowledgment that there is a problem, or how I can get help.  I'm still in the warranty period of 12 months.

  .

  Thank you!

  I reload the OS at this point and not restore data after, it comes to prove that the device is ok.

  You could make a backup and try to wipe it too if ok start selective points files until you find out what is the cause.

  help reloading here

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

• BlackBerry Smartphones phone stops ringing when only I pick it up

  Hello

  I have a Blackberry 9720.

  1. I want to know why my phone stop ringing when I pick it up to answer?

  2. How can I me it ring any longer because she sounds for such a short time?

  Thank you very much

  Barbara

  Barbara,

  1. I don't know why what is happening but reloading your operating system using BlackBerry Desktop Software should fix this. To reload your operating system, plug your phone into COMICS on your PC and click on the device in the upper part of the COMICS, and then click Backup. Once you have made a backup, click device once more but this time click on restore and select the file that you just created and load. If you had a touch screen, I'd say you're probably touch the screen which would negate the ringtone, but because your phone is not a touchscreen, this doesn't apply.

  2-call MTN for contribution to this issue. It is your operator that controls for how many time your phone rings and they can set it to go as long as 30 seconds if you ask.

  I hope that helps you.