Help Cisco CVP 9

Hello

I need to get all the information on incoming calls on the Cisco CVP 9, but I have no idea on how to do it.   Read a lot of docs on Cisco CVP and I see that it contains several parts (call studio, server, vxml, call Server, report server, etc.).

I would have advice on places where (in the xvml server, call Server, etc.) I can use a webservice or create a routine that sends the information to a different server or redirect this information to a database.

Any help is welcome.

Thanks in advance!

Hi antraxa31,

Yes, this tool must meet your requirement. You custom reports according to your requirement.

HTH

Kind regards

Mohammed Noor

Tags: Cisco Support

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