Helps the headphone jack!

Welcome.

So about 4-5 months ago, I bought a brand new HP Pavilion PC g6.
A few months later (2-3) I started to have problems with the sound. Whenever I plugged the headphones, the sound would not come to her. First of all, I thought it was the helmet that I was using. It turns out that it wasn't. Then I thought it was something with audio players or anything else. (Control Panel-> hardware and sound-> manage audio devices). It turns out that it wasn't.

The problem started as my helmet is sound but cut wide in some places. I have to play with the headphone jack and move it a bit to get the sound. At that time, portable headphone plug was already loose. Then, for about 5-10 minutes, something really strange happened. His was no more. I couldn't not all the sounds if it was for my headphones or speakers of my laptop.

After about 10 minutes, the sound is back after a reboot. However, the sound was weird and glitch. I mean, is that whenever I plug in the headphones, 55% of the sound would come through them, but the other 45% would come out of my laptop speakerks.
Yet once again, I thought it was the helmet, but no. Even with multiple changes of helmet and try them on different computers, the headphones were great. I started thinking that it was the helmet being loose which caused all these problems. I started to look for solutions. I came across a post of aid for the same issue: being loose headphone jack.
Most of them said that if the helmet was not directly related to the motherboard, that the issue would be fixed easly.

My question is:
(1) how will I know if the headset is connected to the motherboard directly?
(2) how can I fix the problem if;
(a) it is directly connected.

(b) if it is not connected to it directly.
(3) the headphone plug is loose have EVERYTHING link to my sound works does not correctly.

Thank you and more information will be provided on request.

Additional information: I know that HP laptop computers have a 1 year warranty, however, how do I check for mine?

Hi kamel.

1. with the hardware problems, it is best to contact support for your options before going inside the laptop.

2. If you notice that you are not covered by your phones warranty, if you provide me with your laptop model number, I'll see if there is a maintenance and service guide. (another workaround of the guarantee is to get a USB headset connected)

< How can I find my laptop model number >: http://support.hp.com/us-en/document/c00033108

3. Yes, he seems to have everything to do with the question.



Check your warranty:

http://h10025.www1.HP.com/ewfrf/wc/weInput?cc=us & LC = in



HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

Tags: Notebooks

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