Helps the system recovery

Hello everyone, I have a laptop HP G71 343 running under Windows 7 64-bit. The hard drive was broken. I bought a new hard drive and the DVD rom boot to recover the system using the recovery DVD disc. However, before the beginning of the installation, I got a message says:

"recoverymgr.exe application error. The instruction at OX400e764f referenced memory at OX00000000. The memory could not be read. Click on OK to terminate the program... "

I tried different new drive hard, but still got the same message and the installation failed. Does anyone know which is the average of message and how to fix this? Thank you very much.

Hello

Assuming that it's just a problem with the recovery media, here's another solution, you can try.

Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

An example of a COA label can be seen here.

You can create a Windows 7 installation disc yourself using another PC - just download the good Disk Image ( this must be the same version that originally came with your laptop - it is listed as Windows 7 Home Premium ) from the link below and use an app like ImgBurn to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write an ISO on a disc is here.  These Images are clean and a very respected source - Digital River.

Images of Windows 7.

Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

All pilots additional and the software, you may need can be found here.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • Could use a little help from the system recovery

    My son has a HP DV something 21XX Entertainment laptop computer running XP. He had some serious spyware that I couldn't get cleaned up and I "discovered" restoration of the system using the F10 key. I did it. He acted as a whole new computer I have registry and all. I had assumed that he had whipped the own HD. However when I tried to update XP it said I didn't have the room. And of course a 'C' drive it's full of things. So now I'm a bit lost and I was wondering if there is a guide step by step somewhere (yes I should have asked prior to taking title).

    1. I see as well a C drive and a system recovery disk. Who now works or how can I say.

    2. I'd like to if I don't lose any of his stuff. Actually I'm passing some of them to my external drive for 'safe keeping' if all goes well

    3. I have not been able to get on the net wireless, but have been wired. That is probably an update is necessary? It shows my network and that I am connected, but it won't actually show anything "page not found".

    4. I download some spyware now so I can check my system restore it cleared out.

    For any help or suggestion or pointing me in the right direction would be appreciated.

    BTW, my son computer is a few years old and was one of the models who had the bad mother and HP the extended warranty on. They did replace the MB warranty (about 16 months after purchase). It's quality service and I have so I have several brands of laptops, I'm not yet ready to upgrade sound, if I do not.

    Thanks again!

    Sdallnct wrote:

    My son has a HP DV something 21XX Entertainment laptop computer running XP. He had some serious spyware that I couldn't get cleaned up and I "discovered" restoration of the system using the F10 key. I did it. He acted as a whole new computer I have registry and all. I had assumed that he had whipped the own HD. However when I tried to update XP it said I didn't have the room. And of course a 'C' drive it's full of things. So now I'm a bit lost and I was wondering if there is a guide step by step somewhere (yes I should have asked prior to taking title).

    1. I see as well a C drive and a system recovery disk. Who now works or how can I say.

    2. I'd like to if I don't lose any of his stuff. Actually I'm passing some of them to my external drive for 'safe keeping' if all goes well

    3. I have not been able to get on the net wireless, but have been wired. That is probably an update is necessary? It shows my network and that I am connected, but it won't actually show anything "page not found".

    4. I download some spyware now so I can check my system restore it cleared out.

    For any help or suggestion or pointing me in the right direction would be appreciated.

    BTW, my son computer is a few years old and was one of the models who had the bad mother and HP the extended warranty on. They did replace the MB warranty (about 16 months after purchase). It's quality service and I have so I have several brands of laptops, I'm not yet ready to upgrade sound, if I do not.

    Thanks again!

    Hello

    Here is a link to the system recovery with much information.

    Your operating system runs from your C: partition. D: is the recovery partition.

    As far your Wi - Fi connection... going to try Google chrome or another browser to see if you can connect. There is a little bug in IE (I guess that's what you use) which may prevent it from connect to web pages.

    You have probably a Trojan or malware on the system. Try to go to www.ESET.com . Look on the right side under quick links and use their scanner online. It will find all things 'wrong' that is on your system and delete, if you may of course. As far as I know, they are the best in the business. Everyone has a favorite and this one is mine. I have install on the PC of the client frequently and for three years have never had a client complain about viruses, Trojans, adware or malware.

    Do not update your pc had SP2 before having to operate satisfactorily and have done a Windows system restore point.

    post your results (positive or negative) here in your thread so we know how it works for you.

    Kind regards

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  • In the System Recovery Options administrator password?

    Hello dear users of Toshiba.

    I'm willing to use the "Toshiba Recovery Wizard" in the "System Recovery Options" (after pressing F8 when the computer starts) but when I select Administrator as a user, he invites me for a password.

    I double checked my Vista user accounts and the administrator (me) is certainly not no matter what password that are bound to him.
    My problem is that I can't use recovery tool if I don't log in as an administrator...

    Can someone please help? Y at - it factory default password?

    Thanks to you all!

    Hello

    To be honest, your announcement confused me a bit especially the part where you wrote: but when I select Administrator as a user. I don't understand what you mean with it.
    But first some basic information:

    Can you imagine you use Toshiba notebook with the settings and someone will make a joke and use the F8 option and reinstall Vista. All of your settings, data and pre-installed software will be gone. Or can someone just use cell phones stolen to get around Vista secure password for laptop and do clean install of Vista using F8 option.

    To avoid this Toshiba has this security feature and each try to reload Vista password OS will be refused. So if you use the password to log in to Vista the same password will be required before the installation of recovery begins. By default, there is no password and the name of the administrator account will be shown when you start the recovery procedure. When you enter the correct password, the installation will continue.

    So much about the theory. I don't know how you do and which account you use, but the fact is, without administration account name and correct password, you won't be able to install Vista using this HARD drive recovery option.

  • System backup Image against the system recovery disks

    Hello

    I'm new to the system recovery things and I have a question...

    I just bought a new computer laptop m7-1015dx of Pavilion and need to do system recovery discs... (which I realize restore laptop to factory default)... BTW, I have already created the system repair disc.

    However, I read an article on creating a system backup Image allowing you to recovery if lost EVERYTHING, all your installed programs, etc.

    First Question:

    Can someone tell me if I do the backup IMAGE of the system...

    Do I still need to create recovery disk (mfg default) system also?

    The second Question:

    If I create system recovery disks can I still this Recovery Partition?

    I am really really wanting to partition my C:\ drive... it is huge

    In addition, I hate to see storage folders involved in system folders...

    Currently using a symbol/character to separate them.

    From now on, I can't partition the C:\drive all partitions are used as... Max is 4

    and I have 4... C:\drive, System Partition, Partition HPTools and recovery Partition.

    Any help or assistance would be appreciated.

    Thanks for the research.

    Best regards, Jenn

    Hi, Jenn:

    I'd certainly recovery disks because in the case of a hard drive failure, a recovery partition is unnecessary because it would be on the failed drive.

    Recovery disks will do the same as a recovery partition. Reinstall the operating system and programs supplied with your laptop.

    I have also copy off the coast of the C:\drive SWSetup folder and store it on a portable hard drive that contains all files Installer provided with your PC (except MS Office 2010 Starter).

    You can also make your own Windows 7 installation disc and have a nice bloatware without installing windows, and then install only the programs you want from the SWSetup folder.

    Here's how:

    If you can read the Microsoft windows 7 25-character product key, you can download simple Windows 7 ISO files to burn on a DVD for the version of windows that is installed on your PC, and which is listed on the Microsoft COA sticker on your PC case.

    Burn the ISO with the option to burn the ISO on your DVD burning program and burn it at the slowest possible speed that will allow your program. This will create a bootable DVD.

    Or use the installation of Windows 7 USB/DVD tool to compile the ISO file that you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB compilation method.

    http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Win7_usbdvd_dwnTool

    Use 25 characters on the PC product key to activate the installation.

    The key will activate a 32 or 64 bit installation.

    Then go to the support of the PC and driver page to install the drivers you need.

    Link to downloads ISO of W7 is below.

    http://www.mydigitallife.info/official-Windows-7-SP1-ISO-from-Digital-River/

    You can get rid of all the partitions you want to if you plan to use recovery or disc of Windows 7 installation method that I posted above.

    I write my product key and store them somewhere for more security that many people report that it fades if you keep the laptop on your lap a lot, and then you wouldn't be able to use the alternative method to install W7.

    Paul

  • The system recovery disk - how do without floppy drive?

    I am trying to create a "system recovery disk" as part of the TOSSHIBA ASSIST (protect and fix the section).

    However, before we proceed, I noted that he was invited to a 'floppy' create a recovery disc but this model without this facility data can be recorded on a CD. I didn't get throughout the procedure and find that I couldn't finish it due to no floppy drive!

    Or otherwise just use the product recovery DVD - Rom supplied with the laptop in case of problem... not sure if this would hold the same data?

    Any help is appreciated!

    Hello Christine

    If you look carefully on this print option (shortcut) it is written to create the CD drivers & tools and in aria info nothing follow description allows to create an external symbol to the top of the caisse de dépôt drivers & tools.

    You use this shortcut, you can simply create Tools & Utilities CD and not the system recovery media. I did a few times without any problem. Equip your optical drive for CD - R, click on this shortcut, click the button BURN.

    All that s!

  • G72-250us: will not perform the system recovery

    After completing the formatting and by copying all the files on the three disks that I made, the recovery program sees no bootable device when restarting. The original hard disk drive (320 gb) cooked and I replaced it with a 250 GB ssd. Ant help or explanation would be appreciated.

    Hi there @caper84,

    Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you have a problem with the system recovery. I'll be happy to help you.

    I found a lot of documents for this problem. Here are some help.

    Troubleshooting problems of recovery HP System (Windows 7)

    System recovery can fail or display error messages (Windows 7 or Vista)

    Please keep me informed of the progress of things.

    If you need help, let me know and I will gladly make all that I can to help you.

    Please let me know if that solves the problem by marking this post as "accept as a Solution.
    To simply say thank you, click the Thumbs up below!

    Thank you.

  • Portable CQ58, disk recovery "this computer is not supported by the system recovery media.

    Hello HP,.

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    Should not have anything to do with the new hard-both disk that is at least equal or greater than original ability, they work. It is 'possible' that you have received the wrong set of recovery.

    Thing of OE to check. Enter the BIOS by pressing F10 immediately after turning on (have to press ESC, then F10 to the menu). Is the serial number, model number.etc all intact?

  • Pavilion 23-b244 AiO: the system recovery media does not support this computer

    Hey all,.

    I had a power outage (1 TB) HD material on me about a week ago and replaced by a (500 GB) SSD, not purchased from HP.  I then ordered the recovery disc from HP for this particular serial number.  Whenever I boot on the recovery discs, I get "this computer does not support the system recovery media. You are not able to restore the system with the media. "The Minsize argument in the instructions to build on the DVD file provides a minimum of 140 GB, so I don't think I have a new smaller drive system is the question.

    Last month I have updated the firmware to v80.08, and in the bios "product name", 'SKU number', 'serial number of the chassis' fields are all empty.  In "System ID", everythign is empty except UUID and family name.

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    Any help would be appreciated, I have use this computer for quickbooks and have bee unable to do accounting for a week and a half.

    Figured it out! On my Pavilion, you press Ctrl + A in the bios then click on 'System IDs'. Then I was able to type in the ID to build my recovery and support the byte to feature on the sticker under my machine. F10 to save then the recovery media recognized the computer properly and booted up!

  • My system hangs during startup "for the first time" after running the system recovery.

    HP G62 - 227 CL

    Win 7 (64 bit)

    No error message, in itself; just a screen frozen on reboot.

    Months, my computer has suddenly started glitching on me.  I stopped and tried a reboot.  The system froze on start with flying colors.  System recovery tried several times but must have made a mistake because he wouldn't.  Resolved to buy a new hard drive and reinstall from the recovery disks.  Delayed unnecessarily until today, months later.

    Before you buy a new hard drive, has decided to relaunch the system recovery.  It worked!  I tried the option that has deleted everything and restored to the software and factory settings.  Everything seemed to work like a charm: hard drive reformatted, reinstalled software, the system prompted me to reboot.  Yes, I did.  Windows started to boot, "Preparting your computer for first use of Setup" appears... and freezes.  For hours.  Hard drive led is off.

    BTW, made sure the button Wi - Fi was on what I read on the problems of recovery if it was turned off when the program is run.

    Restarted.  Press F11.  A ran maintenance and checked the hard disk for errors.  There are errors.  Unfortunately, the default setting of CHKDSK does not repair them.   A opted for a command line.  RAND CHKDSK again with option '/ f/r' seen in other posts.  Here I am too ignorant to get the program to run properly, I guess.  I ran CHKDSK on the two player X and C.  No error found... sort of.  I know they exist because the system will not start.  (Yes, I tried again.)  Return to the command prompt, I tried to run CHKDSK on the drive C again.  This time I got a message that I must first dismount (remove?) the reader.  As I don't know what that means, I opted for the 'no' and have decided to post this help message.

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    Zac:

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    M

  • BOOTMGR is missing. Get the message "this version of the system recovery options is not compatible with the version that you want to repair...» »

    Two days to try to solve this problem of complete.  Vista Home Premium (64-bit) has been installed more than 6 months ago.  With the legal copy in the computer, I can choose the repair, it shows me me partition Windows Vista Home Premium.  I don't get the system recovery options, but I get a window that says «the version of the system recovery options is not compatible with the version of windows that you want to repair...» ». I loaded the original drivers for the motherboard.  I started in safe mode, and I can see the different folders.  It tells me that everything is there. Does anyone have a solution for this? I use a product called '360 °' for regular backups, but backups are on a network drive.

    Thanks for the suggestions!

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  • After the system recovery running following a power outage, my user profile is lost. Unfortunately, he is also the administrator account. How to retrieve the profile or create a new?

    After the system recovery running following a power outage, my user profile is lost.  Unfortunately, he is also the administrator account.  How to retrieve the profile or create a new?

    ·                        Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not work:

    ·                        http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

    See if the information in the above tutorial will help you.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

    Difficulty of a corrupted user profile

    After creating the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://support.Microsoft.com/kb/947242

    A temporary profile is loaded after you connect to a Windows Vista-based system

    See you soon.

    Mick Murphy - Microsoft partner

  • Strange question, craps remaining after the system recovery on my windows xp desktop.

    Strange question, thank you for your comments!

    I just reinstalled windows xp on my old HP desktop HP Pavilion Media Center TV m7334n PC computer using the recovery on D partition. I expect that the installation would be a clean install. At the beginning of the recovery, I noticed the message on the screen saying that the backup was in process. After recovery, I could start my computer and realized that used disk space C was still as the space of C drive used before the restoration. I also noticed that there was a lot of pre-installed programs appears on the list of start - all programs. I never installed them after recovery. Many of them work. I expect a CLEAN installation. It is not clean at all.

    Furthur inspection on the system to reveal problems:

    1. I noticed that there are so many records under the program folder program files on the C drive (I have only one program fichiersDossier). I guess that the recovery process copied evething under my original forder of program files in this folder. I don't have anything I can use most of them because the links were scattered on a large number of them (I can't run the program of either start - all programs or folder directly). Is not at all a CLEAN installation.

    2. the recovery process also copy my document in the folder as well original user, see below to understand which is the original file of the user.

    3. originally, in my computer, I have two users (or 3 including comments), we came to HP-administrator with the computer, is another family.  On the computer I just recover, there are 3 users accompanying the recovery. They are administrator, hp-administrator and guest. I've renamed the family administrator. Now, under systems and settings, I see the user plus two records. They are administrator-YOUR-4DACD0EA75 and hp-administrator-YOUR-4DACD0EA75. YOUR 4DACD0EA75 sounds familiar. I can remember that I was lazy and that it has not changed the computer name during installation after recovery. YOUR 4DACD0EA75 is actually the default name given to me during the installation. I don't like this at all, so I changed the name of the computer and restarted the computer. The name of the computer was changed after the restartup, but ugly folder names remain the same and I can not even rename the ugly file name.

    I had done some restorations system on this computer before, I never noticed a problem like this before.

    1 have we seen this before?

    2 I forgot something?

    3. can I safely delete the original user profiles and records under the program folder program files?

    4. can I do a system recovery really CLEAN? I understand that the crapware will be installed during the system recovery. I'm ok with that, what I want is my pc to be recovered to the original state of the plant.

    5. I can read is no longer my 1st disc restore dvd. Is it possible to make another set of recovery disks?

    Thanks for reading my long message!

    1 have we seen this before? I saw something similar and other relief to be fixed.

    2 I forgot something? I don't think so. Just do an another hard drive recovery. Try again is all I can think about.

    3. can I safely delete the original user profiles and records under the program folder program files? I would'nt mess with her. Just do another hard drive recovery system.

    4. can I do a system recovery really CLEAN? I understand that the crapware will be installed during the system recovery. I'm ok with that, what I want is my pc to be recovered to the original state of the plant. Yes. Used hydrogen peroxide call destructive (or full) non-destructive vs. Make a full - restoration destructive to put things o back the way you bought it.

    http://support.HP.com/us-en/document/bph07145

    5. I can read is no longer my 1st disc restore dvd. Is it possible to make another set of recovery disks? By all means, out juice of repair disk and try to get it back. If you can repair the disk, make a copy or 2 whole and store them in a safe place. Otherwise, you will have to order them from somewhere on the Web... as a popular auction site.

    Thanks for reading my long message! You are welcome. Thanks for posting. I hope my answer helps.

  • recovery disk will not load error message pc not supported by the system recovery disk.

    had a virus that has taken possession of my PC and wanted the money order to the for free, so I install the recovery disk and chosen in advance and restored the pc at the time, he removed the hold and the system worked very well for a few days. then the system kept to self-extinguish. tried loanding the recovery disc and gave me the message pc not supported by the recovery disc, and now when start received bios award phoenix instead of the hp logo.

    attempted to run antivirus software but before he could finish short scan the pc shuts off I tried in safe mode and the same situation. I downloaded several antivirus programs, but it would still be closed the pc. I tried to install the recovery disk, and it gave me an error message pc not supported by the system recovery disk. now when I start up instead of the blue screen with HP logo, I get a bios award phoenix and other information that I can't copy down it goes too fast. Since I couldn't get rid of the virus, he took to a pc using store, they have removed the virus and loading of operating system vista, problem is I had the word and excel. Now, I can not get my desktop to factory oem computer. I really need my word that I have all my passwords for the accounts listed, I saved them to analyze the drive, but now I have not any other readers like drive j. Any suggestion on how to solve the problem, so I can load the recovery disc.

    Thank you very much

    Frenchquarter, welcome to the forum.

    I suggest that you download and install OpenOffice.  It is FREE and is open to all documents created in MS Office.  If it doesn't, at least it costs you nothing to try.

    I used OpenOffice for years.  Believe me when I say that he will do everything that will make MS Office and in some cases, the better.  At least, you will have to use in the future and you'll be amazed to see how they can do it for FREE.

    Please click on "BRAVO", if I helped you and click on "Accept as Solution" If your problem is resolved.

  • DV6-6c15nr, "the system recovery media does not support this computer."

    Hi all. I'm trying to reformat my laptop (dv6-6c15nr), but when I try to reformat to f11the recovery manager f, all options are such that the system restore and restore to factory is grayed out. The next thing I tried was a set of recovery disks. When I used the recovery disks, it showed the message "this computer does not support the system recovery media. You are not able to restore the system with the media. 0110 A601UA #ABA - A1U60AV. Why can I not reformat my laptop... I remember that I was able to reformat until I sent offshore to get the hard drive and the radiator replaced by hp year last April. Now I can't get to... that this has to do with anything? someone please help...

    I also tried without the bios downgrade F.19 REV: a. which do not help either.

    It seems that the motherboard may have been changed and the information system (tattoo) has not been updated to match that of your computer. While I can't fix this for you, I can suggest some possible solutions and I work to spare;

    (1) you can contact HP Customer Support and ask that they correct the problem.

    (2) attempt to control that recovery discs for the model of the motherboard is currently labeled as.

    (3) If you can still read the Windows product key of 25 characters on the Microsoft COA affixed on the computer, you can install Windows 7 using this key. Please see "how to install Windows 7 without the disc" to get instructions on how to download Windows 7 SP1, create the installation media and install Windows 7 SP1 using the 25-digit key from the COA Microsoft on your computer.

    If you have any other questions, feel free to ask.

     

    Please click the White Star of KUDOS to show your appreciation

  • Problems with the updates after the system recovery

    Hello.

    After about a week after the system recovery, my computer tried to install updates 110 and stuck on number 56 for more than 3 hours.

    If I disconnect the battery and restart the system stuck halfway through the Configure updates - again for several hours.

    Someone knows what's the problem?

    Regards Terry

    Hello Terry,

    Thanks for posting your question on the Microsoft community.

    Thank you for details on the issue.

    This problem can occur because corrupt Windows Update files or parameters.

    I suggest you run the Windows update troubleshooting tool and check if that helps. Please follow these steps:

    a. press Windows + C keys and click on research.

    b. type Troubleshooting in the search box, click on it in the search results.
    c. click 'show all' and then click 'Windows Update'.
    d. click on 'Next' and follow the on-screen instructions.

    If this does not help, please reset the Windows update components and check.
    Refer to this article:
    How to reset the Windows Update components?
    https://support.Microsoft.com/en-us/KB/971058

    Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    https://support.Microsoft.com/en-us/KB/322756

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

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  • My MacBook Pro Photo app is stuck!

    Hello... I have a MacBook Pro (which I love).  The other day I went to open my "Photos" application and the home page came.  I know that sometimes there are major updates if this happens.  I clicked on the button "get started" and since then he's stu

  • HP Pavilion Dv6 6154tx: pilot audio Beats

    After that my laptop has been formatted, I installed ' driver Audio IDT high definition (HD) - sp55094 ' this driver... but the volume up / down buttons showing the logo and the sound bar that can display on the screen is not...  Why is it so?  Help,

  • My 8 victory... infected with the virus cannot start in safe mode...

    recently, my computer of windows 8 has a virus... (miss click an ad pop up and it's on the computer) I already got Malewarebytes Anti Maleware and installed AVG, but this virus that bypassed and infected my computer. I tried the standard F8 during st