HP 6310 PRINTER: SOLUTIONS CENTER HP

WHEN THE HP SOLUTIONS CENTER IS ORDERED TO OPEN, A WINDOW POPS UP SAYING: "NO HP DEVICES HAVE BEEN DETECTED - SOLUTION CENTER WILL BE CLOSED. THE PRINTER WORKS PROPERLY. I'M PRINTING FROM THE DESKTOP DIRECTLY AND WIRELESS FOR MY LAPTOP. WITHOUT THE WORK OF THE SOLUTION CENTER, I CAN'T SCAN PHOTOS OR DOCUMENTS.  THE FUNCTION OF HP SOLUTIONS CENTRE HAS ALWAYS WORKED IN THE PAST. I UNINSTALLED AND REINSTALLED THE FUNCTION WITH THE ORIGINAL CD.

Hi @19JLC70,.

Welcome to the HP Forums!

I see that the HP Solution Center is saying, "No. HP device detected," on a Windows Vista-based computer. I'm happy to help with this problem!

I suggest the following:

If these steps do not resolve your problem, please consult this guide to scanning, how How to Scan: Windows Vista. Select how to scan without HP software and you'll see a few other methods of analysis without the HP Solution Center!

Hope this information is useful and thanks for posting!

Tags: HP Printers

Similar Questions

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    Hi @Knocklong44,

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