HP C5380: hp C5380 0xc19a0023 error

Similar Questions

• C5380 print error when using MS Excel 2007

  I have a HP C5380 all-in-one printer and MS Office 2007. My printer does not print output from MS Excel correctly when prepared in landscape format. It prints only the first two columns or three and portrait format. Is there any solution for this?

  gwdavid wrote:

  Thanks Jehoor for the advice. I installed a Printer HP DeskJet 990c driver on my computer but I connented to the LPT1 port. When I look down the list of ports on my computer, I don't have a Standard TCP/IP Port. I have to LPT1, 2 & 3 Printer Ports, COM1 to COM8 Ports series, File, USB001 003, ports Dot4_001, Micro, and XPS. The Port of Dot4_001 is described as the printer HP Photosmart 5300 Series but no TCP/IP Port. When I print in landscape have still have the same error. Any Jack.

  Simple problem - go to the Printers folder and change the port for the 990 Deskjet from LPT1: to Dot4_001.  The previous instructions were for a network-connected printer, it seems that your printer is connected via USB.

• HP 8610: Error printer HP 8610

  Added cartiages of ink, got the following error message: printhead appears to be missing, not detected, or incorrectly installed. 0xc19a0023 error code.

  Please help to fix this error.

  The troubleshooting in the here document steps can help resolve the error of print head for your printer Officejet Pro 8610.

• Black C5380 of ink does not print on the alignment Page and alignment fails only

  My printer will no print in grayscale for all documents, but I can print color photos.  I replaced the cartridges and done his own head, when I do an alignment that he says he can't and cannot align.

  Hello! Welcome to the @Karen68 forums

  I read the error message 'alignment has no' you see on your Photosmart C5380 and I wanted to answer with my suggestion for you!

  Check out this guide and to try all the steps, I hope it get through the issue of alignment:

  The error "The printer alignment can't" message on the control panel

  If troubleshooting does not help, I would finally support.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Happy Monday

• HP C5380 all-in-one printer: a thick black/gray line down the page when scanning.

  1 HP Photosmart C5380 all-in-One Printer

  2. Windows 7 64 bit

  3. no error is, as usual but preview and print with a dark gray line / think through the page.

  4. I got a new monitor.

  How can I fix?  the optical reading area is clean, no dust or dirt present and it just started this without reason. The connections are good, I unplugged and plugged the cables of the computer and the printer and the problem is still there.

  When I scan the document line is present and even when I print the line appears on the printed page is not my screen.

  

  bbjae, it looks like there may be a residual electric charge accumulated in the unit.  When was the last time you did a Hard Reset on this unit?

  Hard Reset:

  * Unplug the unit while the printer is on

  Disconnect the other end of the power cord from the wall jack directly

  * Wait 30 seconds

  * Plug power back in and make sure that the device is running

  So, it is a document with the steps to help fix the vertical lines and scratches in the copies or scans, click on the link below:

  http://support.HP.com/us-en/document/c01887471

• Driver search Photosmart c5380 Windows 8

  Hello

  I am looking for a driver to operate the scanner of the Photosmart c5380.

  In my quest to make this printer work on a system Windows 8, I have tried everything that has been publisted on the HP website.

  Finally I stuck here and managed to get work the printer with the driver plc3 part.

  I repair computers and install new to my clients.

  This customer has got a new computer for her daughter as present with the new year, and it is a Medion with 8 Premium 64 bit Windows System.

  Even if HP brand a full work pilot on its Web site, the software does not work.

  I can install the software, it asks the usb connection, install the driver (looks like it) and finish the job.

  After reboot I want to print a page, made in Word, but then I get the message: "the printer is not installed.

  (This has been resolved now)

  Then, when I want to scan a document, the scanner starts and stops in the middle of the scan preview.

  It is quite the scanner. (All started in the center of solution).

  So I want to know if there is another driver for the scanner available or another way to do this, specific to the scanner.

  Reseller and repairer, I want to say this to HP:

  Each time a new Windows operating system comes out, this mess all over again.

  For HP point of view, it is easy to tell their customers to buy a new printer, whenever you change the system.

  HP told us, they are working with Microsoft to make things much easier, but from my point of view (review, I can work very well with computers and software) the words "easier" does not match this coorporation.

  Not all people understand that they must change a printer perfectly work because some company decide to highlight a new operating system.

  Is it so hard to build printers who need a single conductor (base) or softwareinterface?

  This driver can be implemented in all systems (also new).

  The announcement that MS made all Win8, we can do the same things as with Win7, is in very bad taste.

  And it's the fault of HP and MS together.

  For now, I am very disappointed in HP, they did not there job well.

  When I sell a computer and I install to my clients at home, goosebumps come on me, when I hear asking to install the printer also, aspecially when it's a 2 year old HP.

  In this case (c5380 with win8), I spend a lot of hours to make this printer work and I get a lot of stress on this issue.

  If HP is not the compatibility of the last 3 years of work printers, I chose another brand to sell, that I can guarantee.

  Another point:

  A few years ago, when Vista came out, people laughing on the ecological footprint, they did, because a lot of XP machines could not handel Vista and came to the trash...

  MS did once but HP does each time, MS brings out a new OS.

  It is sad to see that HP not make effort by pilots and really compatible printers in the different operating system without too much hassle, because it was only for ecological reasons.

  I'm sure, a large number of visitors to this site agree with me.

  Currently, HP sucks for older printers. (on Win8)

  Hello

  I spend more time to solve the problem, and finally I managed to solve the problem.

  It's a sort of silly, what caused the error.

  My client has recently moved into a smaller House and she have 2 small dogs that damaged the original usb cable.

  The printer has worked successfully on his old machine xp with this cable.

  So she bought a new usb cable and connected to the printer and the computer.

  Because the cable was new, I thought this was ok.

  To search for opportunities, you appoint in your last post, I've seen this printer has no network connection, but at the same time, I saw that the usb cable is the Belkin brand.

  Some time previously, I had another problem with a Belkin usb cable and remove this, solved the problem.

  To exclude the usb cable, I have inserted a new usb cable and the scanner does work completely.

  It seems that the printer can print and scan now but it is a shame that the buttons on the printer (for scanning automatically to the printer) don't work anymore.

  But I taught my client to do the scans in a different way.

  I already had a few problems with the Belkin product as networkconnectors works not, bad adapters, bad routers and now the usb cables.

  No more belkin for me.

  I want to thank you for the time you spend to solve this problem.

  welcome them

  Bruno

• Photosmart C5380 under Windows 7/64

  Hello newbie here. I can't add a new album to my library of essential software. I've updated to the latest version. My pic is in an album (2 000 +)

  Hi @Beert,

  Welcome to the HP Forums!

  I noticed that you can't add a new album to your library of essential software with your HP Photosmart c5380. I'm happy to help you!

  The Photosmart Essentials is no longer available, or has any support on the left.  As you can see on this Web site. Software HP Photosmart Essential V.3.5 take charge.

  If there is a Help menu in the software that you can see, you can try that for further assistance. You can also try HP Photosmart Creations, to see if he can access these photos: HP Photo Creations.

  Hope this helps and have a great day!

• Unable to print on CD/DVD printable C5380

  I just bought a Photosmart C5380 to replace my Epson sick.  Load on an iMac than 2.4 GHz with Snow Leopard and all the latest updates and drivers.  Prints and scans very well... almost.  I'm unable to printon a printable CD/DVD.  Lower the door CD/DVD and prssing OK brings up a message telling me to use the CD/DVD software to print.  But I can't find anything.  The manual I have in front of me told me I should use the software provided with the product to create and print on a CD/DVD.  I can't find anything!  I downloaded HP Photosmart studio, but that doesn't seem to work.

  Hey all,.

  When we developed the drivers and software for Snow Leopard, there were some problems getting CD/DVD printing to work.  We decided to go with the release of the software without the CD/DVD printing functionality.  In the meantime, we modified the HP Photo Studio software and got everything working in 10.6 again.

  So, what should you do?

  #1-make sure you have the latest drivers from 10.6 to your printer downloaded and installed from hp.com.

  #2-go here: ftp://ftp.hp.com/pub/united-states/pse/hp_photosmart_studio_software.dmg and download and install HP Photo Studio.

  You will now be able to print on CD/DVD by HP Photo Studio.

• Photosmart C5380: After having changed all the cartridges printer still does not

  My printer says there is a problem of ink cartridge, ink cartridges seem to be damaged or missing, so I just replaced all. However it did not help that the message still appears. It becomes quite frustrating. What can I do?

  Hey @michcav,

  Thanks for posting in the Forum from HP Support.

  I see that you encounter an alert of ink on your HP Photosmart C5380 all-in-One Printer. I would like to help.

  I found a HP article which may help. Click here and try steps 1 to 4.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Have a great day!

• C5380 align catridge message

  everytime I turn on my c5380 it aligns the cartridges, please help

  Hi eaglemania,.

  Clean the sensor

   

  If the problem is not resolved, printing can continue, but the behavior of ink system could change.

   

  Warning: The cleaning procedure should only take a few minutes. Make sure that the ink cartridges are resettled in the product when prompted. Leaving them outside of the product for a long period of time can cause damage to the ink cartridges.

  To clean the sensor in the product

  1. collect swabs or lint cloth to use for cleaning procedure.

  2. make sure that the power is on.

  3 open the ink cartridge access door by lifting the front right of the product, until the door locks. The print carriage moves to the center of the product.

   

  NOTE: Wait until the print carriage stops before continuing.

  4. place the sensor inside the product.

  The sensor is a piece of square, black plastic slightly larger than a pencil eraser, just to the left of the print carriage.

  

  5 wipe the sensor with a dry swab or lint cloth.

   

  To clean the printhead from the control panel

   

  1. press Setup.

  2. press the down arrow button to select Tools, and then press OK.

  3. press the down arrow button to select print head cleaning, then press OK. The product cleans the print head.

  4. press any button to return to the Tools menu.

  To align the printheads of the control panel

  1. press Setup.

  2. press the down arrow button to select Tools, and then press OK.

  3. press the down arrow button to select the printer to align, then press OK. The product aligns the print head.

  4. press any button to return to the Tools menu.

• lights flashing c5380, no local control, no connection.

  My Photosmart C5380 all-in-one won't start. "It flashes (1) / Off (2) red eye removal ', (3)" Print Photos"and (4) MORE ZOOM lamps at the same time.

  I tried powering down of procedures to reset several times. There first unplug & off for several days now, but still has the same problem.

  I've searched for problems similar, but only found a same. (On this forum, no response.)

  Can anyone help? Grateful if you can.

  Kind regards

  Neil.

  Appreciate the help. Could not get past step 1.

  Feeling as if I had a ... expensive paper weight

• Photosmart C5380 printer printing black ink despite a full ink cartridge impossible

  I have a printer all-in - One Photosmart C5380 suddenly can't print in black ink, even if the ink cartridge was half full.  I swapped in a new black ink cartridge and did a test printer.  The test of the printer has failed since no black ink that stood on the print.  I cleaned the printerhead via the screen of the printer as well and that did not help. I currently have a PC with Windows Vista.  Any ideas what my problem could be?

  Thank you!

  HKCS

  Make sure that the ventilation openings are clear as in Solution 6, step 3 of this document (for another model, but same principle).  If that doesn't help not post here can help solve the problem.

• Replacement for Photosmart C5380 installation disc

  Is it possible to get a replacement for the Photosmart C5380 all-in-One printer installation disc. I lost my disc.

  Thank you

  Fritz

  Hello

  You can order on the following site:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=3560275

  BUT, to save time and money, you can download all drivers supported from the link above.

  Kind regards.

• Ink cartridge 564 for C5380 v. small large

  I have a C5380 and bought a Photo Balck replacement cartridge. It is a CB317WA and the same (small) size as CMYK cartridges.

  Problem I have is that it replaces a CN684W, which is the largest size black Photo cartridge.

  The new (CB317WA) says it's for the C5380, but it does not in the Photo Black compartment. The re is a leg of positioning in the "rear" of the cratridges, in the sahpe of a 't'. on the small CMYK cartridges, this 't' is backwards. Pictured big black format, it is not. My black cartridge replacement Photo (CB317WA) is smaller but the hind is reversed and does not in the black slot Photo even if that's what it is designed for. (The packaging clearly States ONLY for 5 printers cartridge and lists as C5380 supported.)

  I do not understand what I did wrong...

  

  Hello there editor61, I hope you are well

  I read your post on ink, disorders of the cartridge. It seems the sound that you can try to insert the photo black cartridge in the slot of regular black ink, which will not work.

  This is a link to a guide that will show you what ink is what reference number:

  Ink cartridge information

  Also, here is a guide for the replacement of the ink cartridges

  If there is still a problem with the ink cartridges, contact HP directly to your options with them:

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great Tuesday

• Cannot find solution to load HP Photosmart C5380 All in One printer scanner copier that runs on Windows XP or Vista. Have you tried most of the suggestions from HP

  What can I do to fix this problem without having to buy a new printer

  Have you unplugged the printer, then uninstalled any software via programs & features, and then in the devices & Printers HP remove any HP printer. Then run the cleaning disk & rebooted.

  After that you visit the site of HP and download/install the full features software appropriate to the C5380 and win bit version and only connect the printer when the installation says?

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062&LC=en&cc=UK&DLC=en&sw_lang=&product=3560275#N189

  If the installation is done correctly, then, what problems occur when you try to use the printer?